Ratings based on 1,129 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
75% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

lackland

Posted Sep 25, 2016
Pros: location to Lackland afb
Cons: general upkeep of motel. It was older and needed appearance improved...
Location: lackland afb
motel was kinda rundown due to age ... staff was nice and did what they could with what they had. everything worked ... it's what I would call basic needs motel .... bed, and shower.
4 out of 5
by A verified traveler from Massachusetts

Air Force Graduation

Posted Sep 21, 2016
2 minutes from Base, Great Breakfast, Friendly Staff, Clean-but could replace the rugs, cracks in walls... Needs maintenance
3 out of 5
by A verified traveler from mass

Posted Sep 16, 2016
Cons: Would like refrigerator in all rooms .
Location: The location to the AFB was great for what we needed to do.
I would like to thank the staff at the desk . They went above and beyond the call of duty. I had a problem where I need to ask them to keep meds in fridge and they were very pleasant everytime I needed there help. Thank you very much.
5 out of 5
by A verified traveler from V

Close to Lackland Air Force Base

Posted Sep 8, 2016
Great stay, friendly staff and clean rooms. It is really close to Lackland Air Force Base
1 out of 5
by A verified traveler from Ohio

Dirty and old

Posted Sep 6, 2016
Our hotel room was dirty upon check in so we were "upgraded". Our upgraded room was the same size as the first room but had a fridge...that was broken. And was just as dirty.
5 out of 5
by A verified traveler from Washington state

Don't let outside look fool you

Posted Sep 5, 2016
We thought this hotel was going to be rundown but our room was very nice. The staff is very friendly. We would definately stay there again.
Comment from Hotel Management
Sep 6, 2016 by AGM, Hotel Management
Thank you Airforce mom! I will share your feedback with our staff and let them know you enjoyed your stay. Hope to see you again soon!
2 out of 5
by A verified traveler from Puerto Rico

Not what I expected

Posted Sep 4, 2016
Pros: The fact that it was pet-friendly.
Cons: In-room microwave and fridge.
Location: There is some dining nearby, but nowhere you can walk to because of the big highway in between the hotel and the dining facilities.
The hotel is very old, has none of the amenities in the room (like microwave or mini fridge) that you have come to expect from a hotel with no in-house dining facilities, and did not meet my expectations at all for a La Quinta property. There were a lot of malfunctions, although I must say that the response was very quick to get them fixed. The pool was closed the whole time I was there, and the water was turning green. On the other hand, they did have laundry facilities that came in handy.
Comment from Hotel Management
Sep 6, 2016 by AGM, Hotel Management
Thank you for your feedback. Your concerns and comments are being reviewed with our staff to help improve our guests stay. Hope to see you again soon.
4 out of 5
by A verified traveler from Fountain, CO

Nice hotel close to Lackland AFB

Posted Sep 3, 2016
Clean hotel with comfortable rooms. Convenient to Lackland AFB.
Comment from Hotel Management
Sep 6, 2016 by AGM, Hotel Management
Thank you for your feedback. Hope to see you again soon!
4 out of 5
by A verified traveler

Posted Aug 28, 2016
Pros: Hotel staff was very helpful and professional (Brandy ) plus I love the location .
Cons: when I first enter my room #171 I notice a damp smell maybe it was coming from the air condition / heater unit or the whether , I don't know ?
I ENJOY THE STAY !1!!1!!!!!!11!!!!!1!11!!1!!11!!11111111!!!11!11!!!11111111
Comment from Hotel Management
Sep 6, 2016 by AGM, Hotel Management
Thank you for your feedback. I will review your comments and concerns with our staff to let them know you enjoyed your stay and what items need to be addressed. Hope to see you again soon.
4 out of 5
by A verified traveler from mexico

Excelente ubicación en San Antonio

Posted Aug 23, 2016
Pros: La ubicación
Cons: Todo está bien
Location: Sea World, centros comerciales, restaurants
Todo estuvo excelente, las camas cómodas, limpio, el desayuno rico