Ratings based on 452 Verified Reviews

3.0 out of 5
55% of guests recommend
3.0 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from houston tx.

Posted May 16, 2017
Nice location, great price ! Rooms are clean staff front desk not to frienly
Comment from Hotel Management
May 17, 2017 by General Manager, Hotel Management
Glad to hear that you enjoyed your room and the location. Sorry that our front desk team was not very friendly. I will see what I can do to improve in that area. I do hope that you will continue to stay with La Quinta in your future travels.
1 out of 5
by A verified traveler

Posted May 2, 2017
The hotel was updated and it felt dirty the staff was rude and just in a bad mood and the location was pretty dangerous
Comment from Hotel Management
May 5, 2017 by General Manager, Hotel Management
Thakn for letting us know. I apologize if you encountered rude employee's. We will try to do better.
2 out of 5
by A verified traveler

I called the front desk twice but no answered.

Posted Apr 13, 2017
I called the front desk twice but no answered. The shower water current was weak. I was hoping to get some refund but the manager refused. Rented for 5 nites but stayed for 2 because of the room issues.
Comment from Hotel Management
Apr 18, 2017 by LQ Customer Care, Hotel Management
We truly regret that our accommodations did not meet your expectations but mostly we regret that we were unable to resolve the issues to your satisfaction while staying with us. We will be forwarding your feedback to the hotel management team to be reviewed. Your comments are taken seriously and we will take steps to make the guest experience even better. Respectfully, LQ Customer Care
3 out of 5
Recommended
for Everyone
by A verified traveler

Staff did an excellent job house keeping

Posted Apr 4, 2017
House keeping was excellent, pool needs more attention for up keep and cleanliness. OJ needs to be fresher.
Comment from Hotel Management
Apr 18, 2017 by General Manager, Hotel Management
Thank you for your feedback. Your comments will help us improve.
2 out of 5
by A verified traveler from Houston, Tx

Wont be staying here again.

Posted Mar 27, 2017
Biggest complaint would be that the A/C was practically nonexistent unless your bed was right next to it (2 Beds). The rest of the room was hot and smelled like a pack of cigarettes and an ounce of weed was smoked in there. But was clean for the most part and the staff was good. Definitely won't be staying again though.
Comment from Hotel Management
Mar 30, 2017 by Lisa, Hotel Management
Thanks for the feedback. We will use this to make improvements at the hotel.
2 out of 5
by A verified traveler from TN

This particular location needs some help!

Posted Mar 27, 2017
I was disappointed because I like most LaQuinta hotels! This one is just old and needs some serious renovations. There is furniture in some of the rooms that needs to be thrown away and replaced. The bathtub was ancient and stained. Faucets were loose. I didn't have a phone in my room at all. The lock on my door wasn't working properly. Light outside room was out so it was dark and creepy. If I wouldn't have been so exhausted I would have asked for a refund and left.
Comment from Hotel Management
Mar 30, 2017 by Lisa, Hotel Management
Thank you for letting us know of all the issues. We will address all the issues you mentioned to improve the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from N

Not bad stay

Posted Mar 26, 2017
That's not bad at all, a lot pillows bed made me feel comfortable, quiet ..
Comment from Hotel Management
Mar 30, 2017 by Lisa, Hotel Management
Thank you for your comments. I'm glad that you enjoyed your stay. We hope to see you again soon.
1 out of 5
by A verified traveler

Outdated, large stains on carpet, desk chair,

Posted Mar 21, 2017
Paying the price for such horrible looking room was our worst experience. If I had paid $50 for room i could understand, but paying $150 a nite, I felt so cheated for what I plaid for.
Comment from Hotel Management
Mar 24, 2017 by General Manager, Hotel Management
I apologize for the experience. We are trying to do better.
3 out of 5
by A verified traveler from houston

Old fashion

Posted Mar 16, 2017
It needs a up grade badly. Smells like mode is in the walls.... stains are on the bed covers.
Comment from Hotel Management
Mar 20, 2017 by General Manager, Hotel Management
Thanks for the ffedback. We will try to do better.
3 out of 5
by A verified traveler

Very noise over priced hotel

Posted Mar 12, 2017
This hotel is right on I 35. I mean you can throw a rock and hit it. It is extremely noise. All you hear even over tv and ac are cars driving by. The room smelt like it had been closed up for years. Very stale. The ac was half broken and made a horrible noise everyone it came on. The breakfast was not even really a breakfast. Muffins and bagels. Nothing hot. Way over priced for what you get. Do yourself a favor and stay somewhere else.
Comment from Hotel Management
Mar 20, 2017 by General Manager, Hotel Management
Thank you for your feedback. We will try to do better.