评分基于 2,437 条真实点评
3.6 客房清洁度
4.0 服务和员工
3.8 客房舒适度
3.6 酒店条件
Expedia 真实点评
用户：真实旅客
发布日期：2023年9月29日 发布在：Hotels
酒店管理层的评论
2023年9月30日，回复：酒店管理层 Manager
Hello Arturo,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
用户：真实旅客
发布日期：2023年9月29日 发布在：Travelocity
酒店管理层的评论
2023年10月21日，回复：酒店管理层 Manager
Hello David,Thank you for your excellent rating! We are delighted that you enjoyed your stay with us. We hope to welcome you back soon.
用户：真实旅客
发布日期：2023年9月28日
Service with a smile polite and courteous
酒店管理层的评论
2023年9月30日，回复：酒店管理层 Manager
Hello CHARLES,We can't thank you enough for sharing your feedback with regards to our service. We hope to see you again in the future. Thank you for your valuable business.
用户：真实旅客
发布日期：2023年9月27日
Room was very dirty. Stain on the floor that resembled vomit on the floor as well as one side of the cushion.
Staff was great and very kind.
Basically for a place to crash after a concert it was fine.
酒店管理层的评论
2023年9月30日，回复：酒店管理层 Manager
Hello Barbara ,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
用户：真实旅客
发布日期：2023年9月26日 发布在：Orbitz
Like it.
酒店管理层的评论
2023年9月28日，回复：酒店管理层 Manager
Hello Ricardo,Know that your voice is of tremendous importance to us and we value your comments about our hotel. Your voice is very valuable to us and we hope you will return on your next travels.
用户：真实旅客
发布日期：2023年9月25日 发布在：Hotels
酒店管理层的评论
2023年9月28日，回复：酒店管理层 Manager
Hello ricky,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
用户：真实旅客
发布日期：2023年9月25日 发布在：Hotels
Very nice hotel. Cleaning conditions are awful. Better maintenance and it would be a great hotel
酒店管理层的评论
2023年9月26日，回复：酒店管理层 Manager
Hello Simon,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.
用户：真实旅客
发布日期：2023年9月25日
酒店管理层的评论
2023年10月16日，回复：酒店管理层 Manager
Hello miguel, Thank you for your feedback. Is there anything specific we can assist you with to improve your experience?
用户：真实旅客
发布日期：2023年9月25日 发布在：Hotels
酒店管理层的评论
2023年9月28日，回复：酒店管理层 Manager
Hello Julio C, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
用户：真实旅客
发布日期：2023年9月24日 发布在：Hotels
Stains on ceiling, floors, furniture, carpets, etc….
酒店管理层的评论
2023年9月26日，回复：酒店管理层 Manager
Hi Lorenzo, Thank you so much for taking the time to share your thoughts and provide us with an unbiased opinion on our hotel's guest experience. I sincerely apologize that our housekeeping did not meet your cleaning standards, even though we strive to keep our standards high which includes checking in to verify that rooms are as clean as possible. We will address this with our housekeeping team promptly. We look forward to seeing you again and impressing you.
