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Reviews of La Quinta Inn & Suites by Wyndham San Antonio Downtown

2.5 out of 5
La Quinta Inn & Suites by Wyndham San Antonio Downtown
100 W. Cesar Chavez Blvd, San Antonio, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 1305 out of 2293 reviews" "
Rating 8 - Good. 567 out of 2293 reviews" "
Rating 6 - Okay. 215 out of 2293 reviews" "
Rating 4 - Poor. 110 out of 2293 reviews" "
Rating 2 - Terrible. 96 out of 2293 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Apr 2024
Response from GM on Apr 24, 2024
George,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager

8/10 Good

pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Apr 2024
Response from GM on Apr 24, 2024
Pete,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager

10/10 Excellent

walton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent one of the best ones i have stayed in room was clean and the sheets were clean and house keeping was on point
Stayed 2 nights in Apr 2024
Response from GM on Apr 24, 2024
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful. The staff was kind and courteous.
Stayed 1 night in Apr 2024
Response from GM on Apr 23, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

6/10 Okay

LaRayna

Traveled with partner
Liked: Cleanliness, staff & service
We stayed one night and wouldn’t go back. The bed was uncomfortable and made noises with any shifting. The AC machine rattled the entire time making it hard to sleep. The bathroom needs some attention as there was visible mould on the ceiling, bubbling paint and discolouration in the corners of the shower. Now for the good, the staff were very welcoming and the free breakfast had good options. There was lots of spaces for the self parking and the H-E-B across the street was a nice option for snacks.
Response from GM on Apr 22, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Bernell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Excellent! Room was newly Renovated. Worth the price and then some!
Stayed 1 night in Apr 2024
Response from GM on Apr 22, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice affordable stay, walkable to downtown, Riverwalk, King William
Stayed 1 night in Apr 2024
Response from GM on Apr 22, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

6/10 Okay

Taylor

Traveled with partner
Liked: Staff & service, property conditions & facilities
Was a okay room a little dirty had some stains was okay but not the best
Stayed 1 night in Apr 2024
Response from GM on Apr 22, 2024
Thank you for taking the time to post a review regarding your stay. We apologize for the housekeeping issues. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, H-E-B market right next door, convenient for the Riverwalk.
Stayed 2 nights in Apr 2024
Response from GM on Apr 22, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Rhonda

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a pet-friendly hotel and am really happy that I chose this one. The staff was so very nice, and helpful. The room was clean and comfortable, and the shower had nice pressure!
Stayed 1 night in Apr 2024
Response from GM on Apr 17, 2024
Rhonda,Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to walk everywhere!! Staff was very friendly, wonderful breakfast buffet and nice large room. Thank you for a wonderful stay
Stayed 3 nights in Apr 2024

8/10 Good

Elena, SEATTLE

Liked: Cleanliness, staff & service
Good for the price
Stayed 2 nights in Apr 2024
Response from GM on Apr 16, 2024
Elena,Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Dhivya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with all facilities including free parking in downtown. Close to River walk .
Stayed 1 night in Apr 2024
Response from GM on Apr 16, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

4/10 Poor

Eugenio

Traveled with family
Disliked: Staff & service, amenities
Room wasn't clean and stuck with toilet paper or towels
Stayed 2 nights in Apr 2024
Response from GM on Apr 16, 2024
Thank you for taking the time to post a review regarding your stay. We apologize for the housekeeping issues. We look forward to seeing you again soon.Sincerely,General Manager

6/10 Okay

Maria Esther

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Good condition, big rooms, comfortable beds. We booked 3 rooms. The problem we had was that 1 room didn't receive housekeeping and when contacting front desk, they didnt have anyone available later in the day to have the room cleaned. No compensation was offered.
Stayed 2 nights in Apr 2024
Response from GM on Apr 16, 2024
Thank you for taking the time to post a review regarding your stay. We apologize for the housekeeping issues. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

Elizabeth, Loganville

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arriving late after a very long harrowing windy drive from New Orleans, all I wanted to do was sleep. The front desk staff were very sweet and accommodating. He could see I was overstimulated and offered me a bottle of water. The room was great! We all slept like logs! The breakfast had many options. Only draw back is parking is only available for 1 car. We had two. They will request you park the 2nd off site. Would definitely come back.
Stayed 1 night in Apr 2024
Response from GM on Apr 15, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Amy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like that the heb was across the street & good breakfast…. All staff came in contact with were very friendly
Stayed 2 nights in Apr 2024
Response from GM on Apr 15, 2024
Amy,Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

Yanet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from GM on Apr 15, 2024
Yanet,Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Isabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are great! Our rsvs could not e found and they went out of their way to get us a room while the matter was resolved. They were super!!!
Stayed 1 night in Apr 2024
Response from GM on Apr 15, 2024
Isabel,Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

Lenny

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from GM on Apr 15, 2024
Lenny,Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious rooms. Very clean. Nice staff. I was a bit upset that I was charged $240 per night for a room that is normally about $75 and then the hotel wanted $25 to let me in my room early even though it was ready!
Stayed 2 nights in Apr 2024
Response from GM on Apr 15, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

Gabriel

Traveled with family
Liked: Property conditions & facilities
Just a few minutes from the River Walk and the Alamo. The property was ok but smelled outdated and only had one elevator that took forever.
Stayed 1 night in Mar 2024
Response from GM on Apr 15, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Less than a mile walk down to the river walk.H.E.B.market across the street.
Stayed 1 night in Apr 2024
Response from GM on Apr 8, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Juan A.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that this seems like a renovated or new location. Loved that a small Heb market is next door. It was very clean inside, room and bathroom. Had good stock of snacks and necessary complimentary toiletries. Good availability of breakfast options. The ONLY thing that we were bummed about was that the pool was outdoors and it was very dirty. My kids were so looking forward to a swim. Maybe clean the pool more often. We would consider staying here again.
Stayed 1 night in Apr 2024
Response from GM on Apr 8, 2024
Juan,Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Lenerick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stsy
Stayed 1 night in Apr 2024
Response from GM on Apr 9, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Shuronda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that all of the bathrooms tubs were not upgraded in the hotels. Last year I had a lovely stand in shower and this year I had a old and dirty tuba and paid more than I did for the room with the shower last year. Please make it fair for all of your guest and update all of your bathroom tubs to showers. Thank you.
Stayed 3 nights in Feb 2024
Response from GM on Apr 8, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Downtown and close to riverwalk. The property and amenities were great.
Stayed 2 nights in Mar 2024
Response from GM on Apr 8, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

4/10 Poor

Beatriz

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We didn’t like the tub clogging up while showering the tub almost got half way it was disgusting showering with all the dirty and soapy water
Stayed 1 night in Mar 2024
Response from GM on Apr 8, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Wayne

Liked: Cleanliness, property conditions & facilities
Nice property in great location
Stayed 2 nights in Apr 2024
Response from GM on Apr 8, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

George

Stayed 1 night in Mar 2024

10/10 Excellent

Bobby

Stayed 1 night in Apr 2024

8/10 Good

Charles Frederick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location to major attractions
Stayed 3 nights in Mar 2024
Response from GM on Apr 5, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, only the elevators where not adequate. Too slow and not enough elevators.
Stayed 2 nights in Apr 2024
Response from GM on Apr 5, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

minh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is comfortable and friendly the staff.
Stayed 1 night in Apr 2024
Response from GM on Apr 9, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Will definitely stay here again when we come to San Antonio.
Stayed 1 night in Mar 2024
Response from GM on Apr 5, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

Shavuina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from GM on Apr 2, 2024
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager

10/10 Excellent

Felipe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Mar 2024
Response from GM on Apr 2, 2024
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager

8/10 Good

Ademir

Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking
Stayed 1 night in Mar 2024
Response from GM on Apr 2, 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manger

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel looks clean. And the staff is really nice. Thanks!
Stayed 1 night in Mar 2024
Response from GM on Apr 2, 2024
Ana,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager

8/10 Good

Elbert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and faculty. Bed could've been better.
Stayed 1 night in Mar 2024
Response from GM on Apr 2, 2024
Elbert,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 2 nights in Mar 2024
Response from GM on Apr 2, 2024
Maria,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager

10/10 Excellent

Jen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are three La Quinta Inns in close proximity and I actually thought I had booked the one closer to the Riverwalk, but this turned out to be a great location. We were able to walk to the Riverwalk and the area was safe.
Stayed 1 night in Mar 2024
Response from GM on Apr 2, 2024
Jen,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager

10/10 Excellent

Nancy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from GM on Apr 2, 2024
Nancy,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager

10/10 Excellent

Danijel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Mar 2024
Response from GM on Apr 2, 2024
Danijel,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Apr 2, 2024
Connie,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager

8/10 Good

Ernesto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located within walking distance of many sights. Clean and ample rooms, coffee 24 hours, free parking for guests, friendly and helpful staff, accommodating with late arrival, easy checkout and check in.
Stayed 6 nights in Mar 2024
Response from GM on Mar 29, 2024
Ernesto,Thank you so much for taking the time to give us feedback on our property. We appreciate your positive remarks regarding your stay. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon.Sincerely,General Manager

10/10 Excellent

MAYNOR

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean facility
Stayed 1 night in Feb 2024
Response from GM on Mar 29, 2024
Maynor,Thank you so much for taking the time to give us feedback on our property. We appreciate your positive remarks regarding your stay. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon.Sincerely,General Manager

10/10 Excellent

KELLY, Houston

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We would stay here again. Good location in relation to downtown.
Stayed 2 nights in Mar 2024
Response from GM on Apr 2, 2024
Kelly,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely,General Manager

10/10 Excellent

Michelle

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Thank you to Trish and colleagues Fast checking Great advice to what to see Close to river walk Room spacious and clean Delicious breakfast Close to downtown Next door to HEB We will be back Thank you
Stayed 1 night in Mar 2024
Response from GM on Mar 26, 2024
Michelle,Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and safe to stay
Stayed 2 nights in Mar 2024
Response from GM on Mar 26, 2024
Ivan,Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager