Dear Joseph,Thank you for such great feedback on your recent stay! We are excited to hear the hotel was stunning to you and the staff provided great service. We look forward to your return to experience the vibe!Regards,Rudy MorenoDirector of Front Office

Dear Jesus,Thank you for taking the time to leave us a review on your recent stay with us. We are excited to hear we provided great service for you, and we look forward to seeing you again soon.Regards,Rudolph MorenoDirector of Front Office

Dear Adamari, Thank you for taking the time to leave us such great feedback on your recent stay. We are thrilled to see that you enjoyed your stay with us and fell in love with all we have to offer. We look forward to seeing you soon!Regards,Rudolph MorenoDirector of Front Office

Dear Susan,Thank you for taking the time for leaving us a review on your recent stay. We are thrilled that you enjoyed your stay and Laura was a big part of that to make it special. We look forward to seeing you again in the near future.Regards,Rudolph MorenoDirector of Front Office

Dear karlo,Thank you taking the time to leave us a rating on your recent stay. I would like the opportunity to get some feedback on how we could have done a better job in meeting expectations. Please feel free to contact me directly when you are free.Regards,Rudy MorenoDirector of Front Office

Dear Christy,Thank you for leaving us a great rating on your stay with us. We look forward to your return for another excellent experience.Regards,Rudolph MorenoDirector of Front Office

Dear JONGMIN,Thank you for leaving us a great rating on your recent stay. We look forward to hosting you again in the near future.Regards,Rudolph MorenoDirector of Front Office

Dear Yuan Yuan,Thank you for taking the time to leave us feedback on your recent stay. We would like to apologize for any inconvenience you may have had with the surrounding construction. We too are eagerly waiting its completion so our guests can experience our excellent service to its full potential. We hope to see you again in the future. Regards,Rudolph MorenoDirector of Front Office

Dear Shane, Thank you for taking the time to leave us a review on your recent stay. We are happy to hear that you were pleased with the hotel ambiance. However, I want to sincerely apologize for the experience you received in your room not being available at time of check-in and will take measures to help prevent this in the future. As far as construction on the roads in the surrounding area, we are eager for its completion so all our guest can experience a great experience up arrival getting to the hotel. Regards,Rudolph MorenoDirector of Front Office

Dear Jane,Thank you for taking the time to leave us a review of your recent stay with us. If you have time to reach out to me directly, I would love to hear how we can improve on to earn the "5". We look forward to hosting you again to create a memorable experience for you.regards,Rudolph MorenoDirector of Front Office

Dear Brenda,Thank you for leaving us a 5-star review on your recent stay with us. We are excited to see that we were able to provide you with a great experience. We look forward to seeing you again soon.Regards,Rudolph MorenoDirector of Front Office

Dear Cristina,Thank you for taking the time to leave us a review of your recent stay. We are glad you were able to capture our signature scent in the hotel. We look forward to hosting you again soon. Regards, Rudolph MorenoDirector of Front Office

Dear Alejandra Galvan,Thank you for taking the time to leave us a rating on your recent stay. I would like to touch base and see what we could have done better to earn a 5-star rating. Please feel free to contact me directly.Regards,Rudolph MorenoDirector of Front Office

Dear Blanca,Thank you for your great review on your recent stay with us. We are excited to see that you loved the hotel and got to enjoy our beautiful riverwalk. We look forward to seeing you again soon.Regards,Rudy MorenoDirector of Front Office

Dear Alejandro Enrique,Thank you for your generous rating on your recent stay. We look forward to hosting you again soon and providing you with an even better experience.Regards,Rudolph MorenoDirector of Front Office