Ratings based on 1,019 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
for Everyone
by A verified traveler from houston

Close to everything and easy to access

Posted Feb 3, 2016
It was good . The staff were friendly and we had a good experience
Comment from Hotel Management
Feb 3, 2016 by Lina C. , Hotel Management
Bobby, Thank you for the time that you took to survey your stay with us. We too think that our location is wonderful. We hope to earn a 5 star rating on your next visit. Sincerely, Lina C.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice inexpensive hotel .

Posted Jan 23, 2016
The room was comfy and clean. The staff was very attentive and helpful. Good service.
Comment from Hotel Management
Feb 3, 2016 by Lian C. , Hotel Management
Thank you for your kind words! Come see us again soon-- we want to earn that fifth star!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 23, 2016
The hotel was nice and the staff was very friendly. The construction and remodel was well hidden.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel being upgraded

Posted Jan 22, 2016
I recently stayed at the Marriott San Antonio Northwest. The hotel is currently under renovation/upgrade. The forecasted renovations will make the facilities beautiful. Currently, guests have to walk through the construction zone to use the restaurant and fitness facilities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice room. Great customer service

Posted Jan 15, 2016
Excellent customer service. Friendly staff. We return on my next trip to San Antonio. Convenient location.
5 out of 5
Recommended
for Everyone
by A verified traveler

good location

Posted Jan 8, 2016
room was excellent. we enjoyed it. room was comfy.
4 out of 5
by A verified traveler from Texas

Very nice, but no free WIFI

Posted Jan 5, 2016
I was disappointed that no free WIFI and wished it would have povided breakfast
Comment from Hotel Management
Jan 7, 2016 by Lina C. , Hotel Management
Thank you for your feedback. We do provide complimentary WIFI in all public spaces of our hotel and to all guest that book through Marriott.com. I do hope that you will re-visit us soon and allow us the opportunity to win your heart! Sincerely, Lina C.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth Texas

Close to downtown San Antonio

Posted Jan 4, 2016
pleasantly surprised pleasantly surprised everything's good
Comment from Hotel Management
Jan 5, 2016 by Lina C. , Hotel Management
Michael, Thank you for taking the time to survey your stay with us!!! We hope to welcome you back again and again! Lina C.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 3, 2016
Under construction , it will be great once they finish
Comment from Hotel Management
Jan 7, 2016 by Lian C. , Hotel Management
You could not be more right!!! We also cant wait till completion! It is an exciting time, however we are anxious. Thank you for taking the time to survey your stay -- we hope to earn a five star upon your return Sincerely, Lina C.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2016
Very clean and the location was good distances from about anything in SA
Comment from Hotel Management
Jan 5, 2016 by Lina C. , Hotel Management
Woo Hoo!!! Happy New Year to you too! Thank you for taking the time and granting us a five star rating! We do hope to have the honor of serving you over and over again! Sincerely, Lina C.
Comment from Hotel Management
Jan 5, 2016 by Lina C. , Hotel Management
Woo Hoo!!! Happy New Year to you too! Thank you for taking the time and granting us a five star rating! We do hope to have the honor of serving you over and over again! Sincerely, Lina C.