Ratings based on 4,463 Verified Reviews

4.1 out of 5
83% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Schenectady

Historic excellence.

Posted May 15, 2017
Pros: First class condition, service, location.
Cons: There was a sign posted pointing to the River Walk that was misleading. Need clear information, made obvious, about the exact location wrt RiverWalk.
Location: Immediately across a street from the Alamo. Could not be better.
Very nice day visiting local attractions. Family history includes stays at the Menger: my parents honeymooned here.
Comment from Hotel Management
May 17, 2017 by Guest Relations Manager, Hotel Management
Thank you for taking the time to review your recent stay here at The Menger Hotel. We are so happy to hear that you had such a great experience, and look forward to sharing your kind comments with the team! We hope to have the pleasure of seeing you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel that is conveniently located.

Posted May 15, 2017
Rooms are small but comfortable. Staff was helpful and friendly. The hotel is close to the river walk and other sights.
Comment from Hotel Management
May 17, 2017 by Guest Relations Manager, Hotel Management
Thank you for sharing your pleasant experience with us. We appreciate you taking the time to give us your feedback and look forward to sharing your comments with our team. We hope to see you again the next time you are in the Alamo City.
5 out of 5
Recommended
for Everyone
by A verified traveler from Simi Valley, CA

Beautiful historical hotel next door to the Alamo

Posted May 12, 2017
Pros: Location and beautiful historical hotel
Cons: Update the bathroom
Location: We walk to the Alamo and Riverwalk several times because they are so close by. The Alamo is next door.
Nice and beautiful historical hotel. the lobby and the garden are very beautiful. The room interior is a little old but clean and confortable, so no problem for us.
Comment from Hotel Management
May 17, 2017 by Guest Relations Manager, Hotel Management
Thank you for sharing your pleasant experience with us. We appreciate you taking the time to give us your feedback and look forward to sharing your comments with our team. We hope to see you again the next time you are in the Alamo City.
5 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous historic hotel next door to the Alamo.

Posted May 10, 2017
Pros: atmosphere, service.
Cons: bathroom tub needs some tlc
Amazing atmosphere. This was so beautiful and elegant. They upgraded me to a suite just because they had it available! Love the lobby music, the beautiful gardens and the gorgeous Victorian antiques in the lobby.
Comment from Hotel Management
May 11, 2017 by Guest Services Manager, Hotel Management
Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your time at The Menger Hotel. We look forward to seeing you again the next time your plans include San Antonio!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted May 9, 2017
Had a very nice historic style, staff was very helpful and the food was delicious
Comment from Hotel Management
May 11, 2017 by Guest Services Manager, Hotel Management
We appreciate you sharing your experience at The Menger Hotel! Thank you for visiting and we hope to see you the next time your plans include the Alamo City!
5 out of 5
Recommended
for Everyone
by A verified traveler

Deep in the Heart of Texas

Posted May 3, 2017
Pros: Location and ambiance
Cons: Changing anything would ruin the experience
Location: Smack dab in the middle of beautiful San Antonio. Next door to the famous Alamo, near the San Antonio River, a street trolley ride to Market Square!!
This is a wonderful old Hotel that feels like part of the Texas History story. Great location for touring beautiful San Antonio on the River. Looking forward to our next and longer stay.
Comment from Hotel Management
May 11, 2017 by Guest Services Manager, Hotel Management
Thank you for taking the time to review your recent stay here at The Menger Hotel. We are so happy to hear that you had such a great experience, and look forward to sharing your kind comments with the team! We hope to have the pleasure of seeing you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from London On.

Great Location

Posted Apr 28, 2017
Pros: The location
Cons: Nothing
Location: Close to the riverwalk and others Starbucks Mall
My husband and I have stayed at the Menger for the second time in 2 yrs.Love this hotel the history the staff .It is central to everything.would go back again.My husband and I went to a shooting range.It was the best Experience we ever had.Would go back again
Comment from Hotel Management
May 11, 2017 by Guest Services Manager, Hotel Management
We appreciate you taking the time to share your pleasant experience at The Menger Hotel. We know that you have several hotels in the downtown area to choose from, but we are thrilled that you chose to stay with us again. We hope you continue to visit us each time you are in the Alamo City!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2017
Pros: The hotel was great. The in-house dining room is lovely, food great, but a little pricey.
What a treat! A beautiful, old hotel with all modern amenities, while retaining it's elegant character.
Comment from Hotel Management
May 19, 2017 by Guest Services Manager, Hotel Management
Thank you for sharing your feedback on your recent stay at The Menger Hotel. We love hearing from our guests and use these comments and reviews to improve our services. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Beautiful Historic Hotel

Posted Apr 19, 2017
The hotel itself is a history buff's dream place to stay in San Antonio. Adjacent to the Alamo, the hotel is a prime location for anyone looking to see the sights and learn the history of downtown San Antonio. The wall of the hotel are decorated with photos and memorabilia from the hotel's past, and you are welcomed by charming music from the past as you enter the beautiful lobby. The staff was lovely, informative and very attentive to any needs we had. The room was clean, affordable and comfortable.
Comment from Hotel Management
May 19, 2017 by Guest Services Manager, Hotel Management
Thank you so much for being our recent guest and sharing a review of your stay. We enjoyed reading your comments and will share them with our team. We hope to see you again very soon!
3 out of 5
by A verified traveler from Honolulu, HI

Historic but noisy

Posted Apr 17, 2017
Pros: Location, Location, Location. Free wi-fi.
Cons: Hooks in the bathroom, more ventilation - ceiling fan circulated the same air.
Location: Next to the River Center Mall, The Alamo, numerous restaurants. Close to the River Walk, Mirror maze, and wax museum.
Very historic - loved the atmosphere, high ceilings, and artifacts from the past. It is close to everything - shops, restaurants, The Alamo, and the river walk. Request a room away from the River Center Mall. People gather late at night even after the mall has closed for the evening. I also heard the train's horn on 2 of the 6 nights I stayed. The bathroom could use hooks to dry towels.
Comment from Hotel Management
May 19, 2017 by Guest Services Manager, Hotel Management
Thank you for sharing your feedback on your recent stay at The Menger Hotel. We love hearing from our guests and use these comments and reviews to improve our services. We hope to see you again soon!