Excellent Staff = Excellent Hotel Stay
Posted Dec 11, 2016
We stayed at the Mokara on a cold rainy weekend. We were there for the Rock n Roll Marathon and from the get go I knew we were in the right place! At check-in we were offered hot apple cider which is just what we needed to chase the chill away. That evening, they sent up a small fruit tray. The next morning, we were in a huge hurry but wanted to have a little breakfast. The staff at the restaurant were so accomodating- putting together a bag of muffins and hot-tea for us to take. Each person that we came in contact with was so pleasant, kind and helpful. Oh, did I mention the valet wrote out directions for us!
Okay, besides the huge fact that the staff paid attention to details, our room was wonderful. The room was very spacious with a huge bathroom. There was a separate shower and large tub (big enough for a tall person to stretch in. There were a few items in the bathroom that didn't work (the scale needed a new battery & the lighted magnifying mirror didn't light up) which is why I didn't give the hotel facilities/condition a "5".