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Posted Feb 19, 2017
The pictures on the hotel website look nothing like the actual facility. Breakfast wasn't served until 7 am, when breakfast was served. There was no hot water, the syrup for the waffles was on the floor. One morning the office was locked, no lights on at 715 am. Had to ask for milk, butter, coffee wasn't ready.
Not enough staff at the hotel. We came back at 445 pm, no one had been to the room to clean. We never had our room cleaned the entire time we were there, we just got clean towels, it was just easier that way. Staff is not dressed professionally, the website image is that this is an upscale extended stay hotel. It is not. There is an apartment complex right behind the hotel which I am assuming is how the money is actually made for this business.
Coffee maker backed up, had to get another one. Just left the old one on the counter, since the room was never cleaned it just sat there the entire time. Extremely disappointed.