Ratings based on 1,518 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from g

Room wasn't ready.

Posted Aug 18, 2015
Room wasn't ready for 2 hours after check in time. But that won't keep us from going back. Very nice hotel!!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Hotel, needs some TLC.

Posted Aug 17, 2015
Pros: Location to the activity i was part of.
Cons: Hotel needs some updates to the lobby. Example The Ceiling tiles are yellow and dingy. Plastic laminate was chipped. Carpet has seen better days.
Location: My visit was focused but there were several good restaurants in the area we just did not have need to go to them.
Hotel was fine, the AC seemed a bit temperamental.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great staff centrally located

Posted Aug 17, 2015
The staff was amazing and did everything to make our last minute vacation the best!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2015
Everything was amazing period paragraphwill dedefiantly be staying there again
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel agradable y centrico.

Posted Aug 10, 2015
Pros: la ubicación y el precio
Cons: le falta una remodelación, se me hace ya antiguo
Muy bien. Me gusto el estacionamiento por que es amplio, ademas el lobby del htell es confortable y la alberca y gimnasio estan de muy buen tamaño.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel! Close to Six Flags and great shopping

Posted Aug 8, 2015
Great experience! Met every expectation! Great location for shopping, plenty to do! Will definitely come back!
5 out of 5
Recommended
for Families
by A verified traveler from Houston, TX

Awesome stay with Family

Posted Aug 4, 2015
Pros: One was the flexibility. The restaurant was very lovely as well!
Cons: I never did get the paper, but that is very minor.
Location: It's near the medical center and Fiesta Texas.
When we booked our room, we somehow ended up with a King bed and no rollaway for our son. In less than 2 minutes they found a comparable room with a fold out couch (since all rollaways were in use). They then let us know our son would get Milk and cookies before bed because he was with us, and they delivered! The facilities were very clean and I always saw someone checking around they everything was tidy. If that wasn't enough? They saw they had a LOT of kids there on a Sunday night and set up their float in movie even though it was only suppose to be on Friday and Saturday! On Monday morning they made the process of checking out great. I'd also like to mention the pools were just lovely and the hot tubs just right.
5 out of 5
Recommended
for Everyone
by A verified traveler from Port O'Connor, TX

Nice Staff

Posted Aug 4, 2015
Pros: Staff Facility
Cons: Nothing
Location: Good location.
When we go to San Antonio this hotel is one of our favorites. We are always pleased with our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Roma, Tx

Love it every year!

Posted Aug 3, 2015
I stay here every year when i visit San Antonio and I love it. This year i did see that the cleaning crews don't really do what they should be doing and that I didn't like. I hope it gets better next time!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable room with great amenities

Posted Aug 3, 2015
Very comfortable beds with excellent service. It was my sons birthday and he received a birthday gift and a card signed by the entire staff!