Seasonal outdoor pool, sun loungers

Reviews of Quality Inn & Suites SeaWorld North

2.5 out of 5
Quality Inn & Suites SeaWorld North
9522 Brimhall Rd, San Antonio, TX

Reviews

7.6

Good

Rating 10 - Excellent. 368 out of 1005 reviews" "
Rating 8 - Good. 296 out of 1005 reviews" "
Rating 6 - Okay. 162 out of 1005 reviews" "
Rating 4 - Poor. 104 out of 1005 reviews" "
Rating 2 - Terrible. 75 out of 1005 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were charged an incidental fee for some sunflower seeds on the floor. As if it was damaged. And the front desk lady was rude!
Stayed 2 nights in Mar 2024

10/10 Excellent

Leah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly when needed. Was there with my three kids and they had a little playground area for them to run around, as well as a pool. Had an overall good experience
Stayed 1 night in Mar 2024

6/10 Okay

Maryhelen

Disliked: Staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

8/10 Good

Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel very quiet and peaceful parking lot was very well lit and with camera. Had a very cute litle mini golf for the us. The price was worth the stay. If we have plans in the area we will definitely stay here again.
Stayed 2 nights in Mar 2024

8/10 Good

wael

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

carlos

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible service they charged our credit card for stains in the carpet that we didn’t do and also invented that we left a towel with poop on it and also charged us for it and then when we went to complain about the charges so they can explain why we were getting charged they kicked us out and canceled our reservation
Stayed 3 nights in Mar 2024

8/10 Good

RoB

Traveled with group
Disliked: Property conditions & facilities
Check in staff was friendly and helpful. Check out personal was unfriendly and rude liberally told us their computers were down and if we were to want to stay another night we would have to go somewhere else.
Stayed 1 night in Jan 2024

8/10 Good

Tania

Stayed 1 night in Jan 2024

8/10 Good

Dee

Stayed 7 nights in Jan 2024

4/10 Poor

Barbara

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had to wait about 10 minutes for a person to come to the front desk to check us in. Morning breakfast was not what was advertised.
Stayed 1 night in Jan 2024

2/10 Terrible

Christian A

Disliked: Staff & service
Breakfast was gone 30 minutes before ended. Front desk personnel and employee promised to bring more food but did not and instead of apologizing were very rude and made us feel very unconfortable.
Stayed 1 night in Jan 2024

6/10 Okay

danny

Traveled with partner
No breakfast items
Stayed 1 night in Jan 2024

6/10 Okay

Alejandro

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stay was ok but dose not have a gym like advertised and hot tub dose not work
Stayed 3 nights in Dec 2023

10/10 Excellent

Genoveva

Stayed 1 night in Nov 2023

4/10 Poor

Tom

Traveled with family and small children
Disliked: Staff & service
Custmo service was a lie Bed to hard.no.hot water. I payed for three days . Took them l needs to leave Sunday not Monday. No credit they said by
Stayed 3 nights in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The service was great but as soon as you walk into the room you can smell the dirty carpet. The beds are hard as a rock. Not comfortable at all.
Stayed 2 nights in Dec 2023

2/10 Terrible

Aniz

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room reeked of cigarette smoke despite being a non-smoking room. Bathroom was in poor condition. No water available at breakfast.
Stayed 1 night in Dec 2023

6/10 Okay

max

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Elizabeth

Disliked: Staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Chrissy

Stayed 4 nights in Nov 2023

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible stay. Room smelled like mildew, breakfast was disgusting and cold, missing items. Does not appear like in photos at all. No gym unlike photos. Business center was closed- no printer available. Worst hotel experience that I have had in years. Gross.
Stayed 11 nights in Aug 2023

10/10 Excellent

Marcus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being across from the Costco made it a little hard to get to the property, but everything else was good.
Stayed 1 night in Nov 2023

8/10 Good

Angelica

Traveled with family
Liked: Staff & service
Stayed 2 nights in Nov 2023

2/10 Terrible

Juan

Stayed 1 night in Nov 2023

8/10 Good

Bany

Stayed 1 night in Oct 2023

10/10 Excellent

Arlette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and kind. I loved the mini golf course as well.
Stayed 3 nights in Nov 2023

2/10 Terrible

Tracy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Perry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 1 night in Oct 2023

10/10 Excellent

Carol D.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best overall properties that I have stayed
Stayed 3 nights in Oct 2023

4/10 Poor

Karen

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
OK
My room had a roach and the shower head in the restroom didn’t work. The receptionist that helped me check in was really nice though.
Stayed 1 night in Oct 2023

2/10 Terrible

Jonathan

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities
The breakfast was the worst I’ve ever had from a hotel (nothing was edible besides the sausage and none of the machines worked) , the entire place smelled of mold and mildew (even inside the rooms) and to be honest, I would have done better staying at a Motel 6 or a Super 8. I will never come back here to stay ever again
Stayed 3 nights in Jul 2023

10/10 Excellent

Fernando v

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Floores
Stayed 1 night in Sep 2023

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Britania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

jesus

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took money from my account without my permission
Stayed 2 nights in Aug 2023

10/10 Excellent

jesus

Stayed 1 night in Aug 2023

10/10 Excellent

NANCY, GARLAND

Stayed 1 night in Aug 2023

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Jesse

Liked: Cleanliness

2/10 Terrible

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When entering the hotel & my room, it smelled like mildew. Turned on bathroom light and bugs scattered! The pillowcases were either stained or dirty. Only spent a few minutes in room. I was not comfortable staying after seeing the bugs, (caught a roach on video). At almost midnight, I had to find another place for my family to stay the next four days! I booked this hotel because of the good reviews. Now I feel completely misled. Plus this hotel was unwilling to work with me and charged me for the full stay bugs and all. “Great” start to family getaway!
Stayed 4 nights in Aug 2023

6/10 Okay

HoJeong

Disliked: Staff & service
Stayed 3 nights in Jul 2023

8/10 Good

Karen

Stayed 2 nights in Jul 2023

2/10 Terrible

Carlos

Stayed 1 night in Jul 2023

2/10 Terrible

Ruben

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Family trip
AC system smelled like mold, front desk workers were rude and without common sense. Terrible breackfast and service. I will never stay at this hotel again.
Stayed 2 nights in Jul 2023

2/10 Terrible

Claudio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
stained towels, dirty linens, cigarette butts in children's playground. very dissatisfied with this hotel altogether.
Stayed 2 nights in Jul 2023

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad smell like burn or mold , Roches one of our rooms not ready . Pools closes really early
Stayed 1 night in Jul 2023

6/10 Okay

Manuel

Traveled with family
This is a last resort hotel. The ac was off so it was 90 in the room when we arrived. Instead of relaxing we had to go out & sit in a restaurant until it cooled off. The shower was dirty and we chose not to use it. There was a spot on the chair that looked like a wet/oily spot.
Stayed 1 night in Jul 2023

4/10 Poor

Ryan

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023