Ratings based on 1,064 Verified Reviews

3.7 out of 5
77% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2017
Floors were dirty. The bottom of the tub was brown and nasty looking.
Comment from Hotel Management
May 18, 2017 by Manager, Hotel Management
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind regards.
2 out of 5
by A verified traveler

Posted May 2, 2017
Room not well ventilated a lot of the electric outlets did not work or if they did phones didn't charge all that well. Tv didn't come with a lot of premium channels and the complementary breakfast is not very good you're better off walking to the Denny's next door. Walls were really thin. Could not sleep because of all the noise you can hear from neighboring rooms. Only good thing about this place is that it's halfway to seaworld and the riverwalk.
Comment from Hotel Management
May 12, 2017 by Manager, Hotel Management
Thank you for bringing to our attention your experience and comments regarding your stay. I am so sorry to learn that we failed to meet your expectations of quality service accommodations. We will be working hard on the issues you encountered rest assured it will be promptly address.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was great

Posted Apr 30, 2017
Sea world was good the Alamo trip was good there was a lot of places to eat all was good
Comment from Hotel Management
May 12, 2017 by Manager, Hotel Management
Thank you for the excellent rating! I am happy to learn that you enjoyed the value and quality of accommodation at our hotel on top of convenient location. We hope to serve you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for the money.

Posted Apr 27, 2017
We weren't looking for a high-dollar hotel. For what we paid, we were pleased.
Comment from Hotel Management
May 5, 2017 by Manager, Hotel Management
Great to hear that we sufficed your accommodation needs following your stay here in our hotel. We aim to provide our guests the best value hotel accommodation. We look forward to seeing you again soon.
3 out of 5
by A verified traveler

Posted Apr 24, 2017
Rooms were adequate for a short stay. Room rate was not a bargain. Breakfast was terrible.
Comment from Hotel Management
May 5, 2017 by Manager, Hotel Management
It's our goal to provide our guests the best value experience, and it's disheartening to discover that you were dissatisfied with your stay with us. We appreciate your time in completing our survey and give us points on aspect that need our attention. We will do our best to serve you better in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Good hotel overall, great price!

Posted Apr 15, 2017
The hotel was clean and comfortable. A last minute reservation but satisfied with my choice.
Comment from Hotel Management
May 3, 2017 by Manager, Hotel Management
Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. I am glad that you were comfortable during your stay and found the quality of clean to your satisfaction. We will do our best to make your next visit a better experience. Kind regards.
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean and useable.

Posted Apr 15, 2017
I was there for my son's graduation from basic training. I was only in the hotel to sleep and it worked out just fine for that.
Comment from Hotel Management
Apr 24, 2017 by Manager, Hotel Management
Thank you for taking the time to write this review and share your experience, letting us know that you had a relaxing time during your quick overnight stay. We look forward to welcoming you again in our hotel. soon. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2017
It was good close to base and staff was very friendly and lots of things to eat close by
Comment from Hotel Management
May 3, 2017 by Manager, Hotel Management
I am so pleased to hear that you enjoyed your stay here at Ramada San Antonio/Near SeaWorld. Thank you for your kind words for our staff. We look forward to welcoming you again soon. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Nice, clean, relaxing

Posted Apr 11, 2017
Perfect stay for our needs.. Located near all the events. Easy to locate off highway. Thank you.
Comment from Hotel Management
Apr 24, 2017 by Manager, Hotel Management
We greatly appreciate that you've taken the time to share your rating of our hotel and for letting us know that you were pleased with your entire stay here in our hotel. We will continue to strive to offer you better experience. Kind regards.
3 out of 5
Recommended
for Everyone
by A verified traveler from Madison, WI

nice hotel

Posted Mar 27, 2017
Pros: room was clean
Cons: no elevator so couldn't use luggage cart
Location: about 20 minute drive from downtown SA
quick stay, quiet and nice. Little far from downtown but for the price it was fine
Comment from Hotel Management
Apr 8, 2017 by Manager, Hotel Management
Your positive review means a lot to us. Thank you for choosing to stay in our hotel, we will do our best to make your next visit a better experience. Kind regards.