Ratings based on 912 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
79% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from lubbock, TC

Not as close to sea world as I thought

Posted Jul 19, 2016
New paint does not update a hotel. Bathroom was small and tub would not drain as one would expect. Beds were hard. Mattresses were old!
4 out of 5
by A verified traveler

Hotel was very nice. Breakfast area too small.

Posted Jul 18, 2016
Breakfast bar did not accommodate guests comfortably. It was extremely crowded/claustrophobic at peak times. Room was just right, no problems.
2 out of 5
by A verified traveler

Posted Apr 19, 2016 on Hotels
It was good, weather ruined my vacation. The hotel seemed more like a Motel, and too overpriced too me . I got stuck with this place on last minute thing. I wouldn't go back to this "hotel".
3 out of 5
by A verified traveler

Posted Apr 19, 2016 on Hotels
My stay was ok until the day of checkout. Hotel personnel kept knocking on my door to try and clean my room. They did not respect the do not disturb sing put on the door. Checkout time was at 11:00 am & they knocked on my door at 8:30 and again at 10:00. I was very disappointed.
3 out of 5
by A verified traveler from Lansing, NY

The room and the hotel were very good

Posted Apr 13, 2016
Pros: The price. We do not spend our time in a room. For sleeping and a quick breakfast this was just fine.
Cons: Need to make the rooms more updated. It appeared worn.
Location: Very close to San Antonio. Easy to get the highways, easy to eat...with 2 restaurants in walking distance.
The room and the hotel were good, especially for the price. The hotel staff was friendly and helpful. We did not experience any real negatives, however a "neighbor" guest truly had a difficult time. The room was basically clean, the breakfast was basic, but had enough to make a choice and the staff was helpful and professional.
Comment from Hotel Management
Apr 15, 2016 by Guest Relations Manager, Hotel Management
Dear Karen, Thanks so much for your time in sharing your thoughts following your visit here at our hotel. I am glad that you found the price reasonable and the service to your approval. We will do our best to make your next visit another fine value experience. Thank you for staying here with us.
2 out of 5
by silvia from Texas

Not happy

Posted Apr 12, 2016 on Hotels
Old and dirty hotel we will not we will not use it again
Comment from Hotel Management
Jun 18, 2016 by Front Desk Manager, Hotel Management
Dear Silvia, Thanks so much for taking the time to share with us your comment, we welcome candid comments from our guests as it help us identify aspect we need to improve to serve our guests better. We hope to have the opportunity to serve you again soon. Thank you for your business.
1 out of 5
by Magaly from Katy TX

Unhappy stay

Posted Apr 11, 2016 on Hotels
The room looked old and run down. There were roaches in the bathroom.
2 out of 5
by KARTHIKEYAN from Austin

Average Hotel

Posted Apr 4, 2016 on Hotels
Its not worth of price. We travel to sea world and want to stay close to that. Hence we choose this hotel. But Room was not very clean, my 20 month old daughter has allergies and she was well before the trip, all night she was coughing because of those allergies in bed spread. Next day she slept at home comfortably and peacefully. Which makes me to think to avoid this hotel and get the better one next time
Comment from Hotel Management
Jun 18, 2016 by Front Desk Manager, Hotel Management
Dear KARTHIKEYAN, I regret that you were not altogether pleased with the services and accommodation we provided you during your visit. Please know that your satisfaction is very important to us and your feedback is used as reference so we can further improve our services to accommodate our guests better moving forward. We hope to see you again soon. Have a lovely day.
5 out of 5
by Isidro from México

Recomendable

Posted Apr 2, 2016 on Hotels
Estuvo bien cercano a seaworld precio y calidad a la par
Comment from Hotel Management
Jun 18, 2016 by Front Desk Manager, Hotel Management
Hello Isidro, Thanks so much for your time in completing your review for our hotel and posting your recommendation for us. It is rewarding to hear that our effort to provide quality and value accommodation to you have paid off. We will do our best to make your next visit another fine good value hotel services. Thank you for your business. Hola Isidro, Muchas gracias por su tiempo para completar su reseña sobre nuestro hotel y publicar su recomendación para nosotros. Es gratificante saber que nuestro esfuerzo para proporcionar calidad y el valor de alojamiento para que haya pagado. Haremos todo lo posible para que su próxima visita otro buen valor buenos servicios del hotel. Gracias por hacer negocios.
3 out of 5
by Antonio

Posted Apr 1, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Front Desk Manager, Hotel Management
Dear Antonio, We thank you for taking the time to share with us your review score following your visit here at our hotel. Please know that your feedback is used as reference as we continue to strive to provide quality and value services to all of our guests. We will do our best to make your next visit a better experience. Thank you for your business.