Dear Alicia, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Christian Luginbyhl, GM

Dear Kristin, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our convenient location, great breakfast and outdoor amenities while visiting. Your feedback, including recommendations for USB charging ports is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Christian Luginbyhl, GM

Dear Ricardo Hiram, Thank you for awarding us a full rating. We're thrilled you had a delightful experience. Do visit us again soon! Sincerely, Christian Luginbyhl, GM

Dear Manuel Martinez, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Christian Luginbyhl, GM

Dear LEON, We are grateful for your kind rating. It thrills us to know that our team had a positive impact on your stay. It was a pleasure to have you as a guest, and we look forward to welcoming you back. Best, Christian Luginbyhl GM

Dear Lillian, Thank you for taking the time to share your kind and informative review. We're happy to know you came away completely satisfied with your experience due to our very nice staff, very comfortable room, and price point. We're pleased to have your commendation and we look forward to welcoming you back for another pleasurable stay soon. Best, Christian Luginbyhl GM

Dear Robert, Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Christian Luginbyhl, GM

Dear Victor, I sincerely apologize that we didn't meet your expectations. Thank you for providing us with some feedback to work with and learn from. Our guests' experience is of the utmost importance to us, and your comments help us improve and become a better hotel. We hope you will consider a return visit in the future as we thank you for staying with us. Sincerely, Christian Luginbyhl, GM

Dear Mirna, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Christian Luginbyhl, GM

Dear Shaunta, Thank you for writing. Your feedback is important to us as guest satisfaction is our highest priority. I’m sorry to hear of the maintenance issue you experienced during your stay. I appreciate you bringing this issue to our attention and I apologize for the frustration it caused. It is feedback like yours which allows us to impact future stays. Thank you for choosing us. Sincerely, Christian Luginbyhl GM

Dear Anthony, We love welcoming our guests and helping them enjoy their time in San Antonio. Thank you for your patronage and for sharing this uplifting review. We hope to host you again anytime you return to the area. Best, Christian Luginbyhl, GM

Dear Jesus, We love to see five stars on our review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Christian Luginbyhl, GM

Dear Zachry, We pride ourselves on efficient yet very friendly customer service. Thank you for your high marks and kind words. We look forward to welcoming you back someday! Best, Christian Luginbyhl, GM

Dear Selcuk, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Christian Luginbyhl, GM

Dear Derick, Your comfort is our top priority, so it's lovely to know your stay was pleasant overall. We appreciate all your feedback highlighting areas for improvement as it allows us to serve our guests better. Thank you for your review and recommendation, and we look forward to your return. Best, Christian Luginbyhl, GM

Dear Marsha, We're glad to hear from you and appreciate your review. I’m delighted you enjoyed our hotel and its exceptional location. My apologies regarding your bathroom; I have taken note. We appreciate your business and hope to host you again. Best, Christian Luginbyhl, GM

Dear Roger, As a returning guest, we want to express our gratitude to you on behalf of the entire staff. Thank you so much for choosing our hotel for your stay and for sharing your positive experience with us. We are thrilled to know that we have become your favorite hotel in San Antonio, and we can't wait to welcome you back for your next visit. Best, Christian Luginbyhl, GM

Dear Maria L, We appreciate your strong recommendation and welcome you to settle in again anytime. Best, Christian Luginbyhl, GM

Dear Leslie, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Christian Luginbyhl, GM

Dear Charlene, We enjoyed hosting you and appreciate your kind words regarding our friendly team and the cleanliness of our hotel. I look forward to sharing your thoughts with our housekeeping staff as they take pride in doing a great job for our guests. Please come back again soon. Best, Christian Luginbyhl, GM

Dear ASTRID, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Christian Luginbyhl, GM

Dear JONG, We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us. Sincerely, Christian Luginbyhl, GM

Dear STEPHEN,Thank you for taking the time to share your review. Sincere feedback like yours allows us to monitor and enhance our guest experience. We're pleased to hear that you found our staff friendly, but we regret that we did not deliver an extra blanket. There is no better compliment than a return visit, so we hope to see you again for a flawless experience.Best,Christian LuginbyhlGeneral Manager

Dear Benny, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Christian Luginbyhl General Manager

Dear Octavio, I am truly sorry that we were not able to provide you with a better experience. Your feedback is incredibly valuable to us and we appreciate you taking the time to share your thoughts. Please know that we will do everything in our power to ensure that your next stay is nothing short of exceptional. Thank you for choosing us as your destination and we hope to have the opportunity to make it right for you in the future. Sincerely, Christian Luginbyhl, GM

Dear Jana, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Christian Luginbyhl, GM

Dear Raghad: We are excited that we were able to meet your lodging needs during your stay. We make every effort to accommodate our guests from the moment they arrive to the moment they leave. We strive to make each guest feel at home. Please keep us in mind should your travels bring back this way. Trave well.

Dear Mike,It is wonderful to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon.Best,Christian LuginbyhlGeneral Manager

Dear Rajan: Thank you for taking the time to share your feedback of your recent stay. We are continually striving to improve and provide stellar customer service. All feedback is taken to heart so we may learn what areas we may need to improve upon. Thank you for your honest opinion. We hope you allow us the opportunity to host you again, should your travels bring you back to San Antonio. Stay well.

Dear Mario, First and foremost, thank you for your kind comments regarding Terrence and the exceptional job he does for our guests. I am thrilled to hear that his exemplary customer service helped make your stay memorable and that you plan on returning because of it. The best compliment to a hotel is a return stay! We appreciate your loyalty and look forward to seeing you again soon. Best, Christian Luginbyhl General Manager

Dear Jael, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Christian Luginbyhl General Manager

Dear Shantel: Thank you for taking the time to provide feedback of your recent stay. We are delighted that we were able to accommodate and meet your lodging needs. Should you find yourself travelling in our area again, we would love to have you as our guest, again.

Dear Jose A: Thank you for taking the time to provide feedback of your recent stay. We strive to make each guest feel at home from the moment they arrive and during the duration of their stay. We are delighted that we were able to accommodate and meet your lodging needs. Should you find yourself travelling in our area again, we would love to have you as our guest. Trave well.

Dear Sheryl,Welcome back! I'm so glad that you enjoyed your stay overall, and I've noted your recommendation regarding our pillows. It's been our pleasure hosting you, and we hope to do so again. Thank you for choosing us.Best,Christian LuginbyhlGeneral Manager

Dear Raymond: We are thrilled that we were able to meet your lodging expectations during your recent stay. We strive to make each guest fee "at home" from the moment they arrive. We hope we accomplished that for you. Please keep us in mind for any future travels to our area. Travel brilliantly.

Dear Jose: Thank you for taking the time to provide feedback on your recent stay. Please be assured your observations have been escalated to our leadership team for their review and corrective action. It is only through our guest feedback that we can assure standards are being met. Again, thank you for sharing your views.

Dear Marco: We are thrilled to have met your lodging expectations during your stay with us. We know you have choices in today's competitive market and take pride you chose Residence Inn by Marriott. Please keep us in mind should your travels bring you this way again. Trave well.

First and foremost, we would like to thank you, Anna, for taking the time to share your feedback with us. We are pleased that you enjoyed your stay with us and that we met your expectations regarding our level of service. Our goal is to have our guests feel at home. We hope you allow us to host you brilliantly should you return to our area. Trave well.

Dear Joe: Thank you for the kind review of our property. We are pleased to know that we met, if not exceeded, your expectations. On behalf of Marriott International, we are aware you have choices for your lodging accommodations and are honored you chose us. We hope to see you in the near future.

Dear Paiten: We are pleased to hear that we met, if not surpassed, your expectations during your stay with us. We are aware you have choices for your lodging accommodations, and we thank you for choosing to stay with us. We hope to have you as our guest in the future should your travels bring you this way.

Dear MA G: Thank you for taking the time to give us your honest feedback. Based on the score, it appears that there may have been some concerns during your stay. We sincerely hope they were brought to the attention of the hotel staff so that they may be addressed, and we will diligently do our best to prevent reoccurrence. Should your travels bring you back to our area, it would be an honor to host you again.

Hello Robert: We are pleased that we were able to meet, if not surpass, your lodging requirements. We strive to make each guest feel at home. We look forward to hosting you again should your travels bring you back to this area. Travel well.

Dear Guest: On behalf of Marriott International and Concord Hospitality, please accept our apologies for any inconsistencies/concerns you found and noted during your stay. Rest-assured, this communication will be forwarded to the appropriate department(s) and leadership to ensure this concern is addressed and treated as such. Should your travels bring you back to this area, we would be honored to have another chance and host you as our guest.

Hello Maribel: We are pleased to know that we met, if not exceeded your lodging and customer service expectations. We take great pride to ensure our guests feel welcome and "at home". Your comments have been passed to the appropriate personnel to ensure Letty and Celica are recognized. We look forward to hosting you in the future.

Hello Javier: We are pleased to know we met your lodging and service expectations. We take pride to ensure our guests feel welcome and "at home". Your comments have been passed to the appropriate personnel to ensure our housekeeping and culinary departments are aware of your positive feedback and receive recognition. We hope to host you again in the future. Travel well.

Dear Antonio: We are pleased that we met, if not exceeded, your expectations during your stay with us. On behalf of Marriott International, we are aware you have choices for your lodging accommodations and are humbled you chose Residence Inn to meet those needs. We look forward to having you as a guest in the future.

Dear Angel,It is fantastic to hear that your stay was enjoyable and that our location was ideal for your trip! Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to leave us and other travelers feedback. We hope to host you again soon.Best,Christian LuginbyhlGeneral Manager