Ratings based on 941 Verified Reviews

3.2 out of 5
62% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, VA.

nice hotel. would stay again

Posted Jun 26, 2017
Pros: bed, sink on outside of toilet and tub
Cons: more towels for a muti days stay. shower and pool
Location: only wanted to do amusement parks and downtown. location, ok
nice time with friends from all over the US. all bout the rollercoasters
4 out of 5
Recommended
for Everyone
by A verified traveler from F

Economical

Posted May 31, 2017
Room was clean and comfortable. Breakfast area is only able to accommodate about 12 guests at a time. On just Sunday of a sold out Memorial Day weekend, they were out of regular coffee and yogurt. Parking lot didn't have enough spaces for all vehicles. I would still stay again, because minor inconveniences don't outweigh the price and comfort. On Google maps, it looks like it's not near anything but industrial places. But in reality, huge shopping areas are just a 2 minute drive up the service road. Dunkin, Panera, Starbucks and many others nearby.
Comment from Hotel Management
Jun 3, 2017 by Manager, Hotel Management
I am sorry for the inconvenience you experienced following your recent stay with us. Your feedback will be reported to our management, I am certain they will carefully evaluate and address your review accordingly. Thank you for staying here with us, we hope to have the chance of serving you again. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, BC

Good hotel

Posted May 25, 2017
Pros: Clean, safe neighbourhood, lots parking, friendly staff, comfortable beds
Cons: Bit dated in the rooms, air con didn't get as cold as it should
Location: Not a lot. Just another highway hotel.
Good hotel off the highway. Big room, queen beds comfortable. Quiet. Safe neighbourhood. Air conditioning could've worked a bit better, didn't get super cold. The room we had had a very dodgy handle on the bathroom door, you could get stuck. But I told the receptionist at check out and I'm sure it's fixed. A bit dated in the rooms, but clean. I would stay again. Missed breakfast which was a little annoying - at like 9:02am they had already half packed up...
Comment from Hotel Management
May 29, 2017 by Manager, Hotel Management
Great to hear that you find your recent stay here at Days Inn San Antonio a comfortable experience. I am very glad that we met your accommodation needs following your visit. I apologize for the issue with the AC unit, and the door in the bathroom. Certainly, this is going to be fixed immediately. Please do inform our front desk for your concerns on your next visit. Our staff will promptly resolve issues to make sure you will completely enjoy your next stay. Kind regards.
2 out of 5
by A verified traveler

Posted May 20, 2017
The room was not clean. The bath tub didn't hold water. The whole place smelled like smoke. The overall cleanliness was sub par and I was disappointed. I would not recommend staying at this location. The staff however was friendly. Also, the air didn't work very well. The bed was no where near comfortable.
Comment from Hotel Management
May 27, 2017 by Manager, Hotel Management
Your review is greatly appreciated, though it is very disappointing to learn that we failed to meet your approval on the quality of accommodation and services we provided you during your visit. I am glad though that you found our staff friendly. I hope we could have the chance of serving you again soon. Kind regards.
4 out of 5
by A verified traveler from Rio Grande Valley

Close to where I needed to goClose to where I need

Posted May 7, 2017
It had cockroaches. But beside that everything was okay but it was really a turn-on seeing cockroaches
Comment from Hotel Management
May 18, 2017 by Manager, Hotel Management
Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. I want to assure you that we respond promptly to pest alerts with expert extermination services and also treat to deter pests on a regular scheduled basis. We value our customers well and we are happy that you stayed with us! Thank you very much.
2 out of 5
by A verified traveler from ia

good location, cheap

Posted Apr 14, 2017
there were bugs in our room, housekeeping didn't replace our towels & left us short then the last 2 days of our stay our room wasn't cleaned, we had to beg to get towels.
Comment from Hotel Management
Apr 30, 2017 by Manager, Hotel Management
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service. Your feedback on the poor housekeeping service will be escalated, I assure you that this is addressed accordingly. We appreciate your review calling our attention on aspects that need our attention.
2 out of 5
by Eric

Cant recommend. Find something else.

Posted Mar 27, 2017 on Hotels
The room should ve been cleaner. A non smoking room shouldn't smell like it was smoked in the day before. We didnt have adequate towels, or cups, or even toilet paper. I had to go to the office for all of these. The breakfast was waffles, oatmeal, or cereal. All of these issues add up to a disappointing stay.
3 out of 5
by A verified traveler from NY

Posted Mar 25, 2017
Our room smelled, the pool was tiny. We were very disappointed. The beds were very comfortable, but very high.
Comment from Hotel Management
Apr 8, 2017 by Manager, Hotel Management
Thank you for your business. I regret that you were displeased with your stay. Your comment about the status of clean, the pool and your entire stay with us will be reported to our management, trust that this is addressed accordingly.
2 out of 5
by A verified traveler

Posted Mar 22, 2017
The room was not clean enough. You could see the mirror with small hand stains. You could see some trash on the floor next to the beds. I would recommend this hotel as an emergency stay but if you could find something better go for it!!
Comment from Hotel Management
Apr 8, 2017 by Manager, Hotel Management
We appreciate you giving your feedback about your recent experience in our hotel.I am sorry to hear that you were disappointed with the cleanliness. Your review will be called to the attention of concerned staff for corrective measure. Thank you for letting us know.
3 out of 5
Recommended
for Everyone
by A verified traveler

Typical motel

Posted Mar 20, 2017
What you can expect for a typical motel. Room was dated, sheets felt old, but no smell. Was quite. Ok for stay a night for rest. But wouldn't stay more than one night.
Comment from Hotel Management
Apr 1, 2017 by Manager, Hotel Management
I regret knowing that your most recent stay with us did not meet your expectations. Your feedback will be reported to our key people, this will surely be used as reference. We continue to strive to further improve our services and we hope to serve you again soon.