Sonesta Simply Suites San Antonio NW

Photo gallery for Sonesta Simply Suites San Antonio NW

Featured Image
Seasonal outdoor pool
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Sonesta Simply Suites San Antonio NW

Sonesta Simply Suites San Antonio NW

2.5 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
9350 Ih 10 W, San Antonio, TX, 78230

Explore the area

  • AirportSan Antonio, TX (SAT-San Antonio Intl.)13 min drive
  • Popular LocationRiver Walk15 min drive
  • Popular LocationLackland Air Force Base18 min drive
  • Popular LocationAlamo20 min drive

Choose dates to view prices

About this area

San Antonio

Sonesta Simply Suites San Antonio NW is located in San Antonio. Pearl District and River Walk are local landmarks, and travelers looking to shop may want to visit Huebner Oaks and Wonderland of the Americas Mall. Six Flags Fiesta Texas and Kiddie Park are also worth visiting.

What's nearby

  • University of Texas Health and Science Center at San Antonio - 4 min drive
  • South Texas Medical Center - 5 min drive
  • River Walk - 15 min drive
  • Lackland Air Force Base - 18 min drive
  • Alamo - 20 min drive

Getting around

  • San Antonio Station - 16 min drive
  • San Antonio International Airport (SAT) - 13 min drive

Restaurants

  • 210 Ceviche Seafood Cocina — 8 min walk
  • El Taco Tote — 8 min walk
  • Pasha — 14 min walk
  • Mama Margie's — 15 min walk
  • Sushi Zushi — 16 min walk

About this property

Sonesta Simply Suites San Antonio NW

San Antonio hotel in Medical Center District with 24-hour fitness center and seasonal outdoor pool
Along with a 24-hour fitness center, this smoke-free hotel has a seasonal outdoor pool and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 112 rooms feature kitchens with refrigerators and microwaves, plus free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include sitting areas, DVD players, and coffee makers.
Sonesta Simply Suites San Antonio NW offers 112 accommodations with DVD players and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Street parking available

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English

Business services

  • Conference space (400 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Hair dryer
  • Shower/tub combination

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation (varies based on length of stay), plus a deposit of USD 25.00 per day
Up to 88 lbs
An off-leash area is available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Administrative fee: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per day
  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites San Antonio NW Hotel
Candlewood Suites NW Hotel San Antonio
Candlewood Suites San Antonio
Sonesta Simply San Antonio NW
Sonesta Simply Suites San Antonio NW Hotel
Candlewood Suites San Antonio NW Medical Center
Sonesta Simply Suites San Antonio NW San Antonio
Sonesta Simply Suites San Antonio NW Hotel San Antonio

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 102 out of 317 reviews
5 - Excellent 32%
Rating 4 - Good. 102 out of 317 reviews
4 - Good 32%
Rating 3 - Okay. 51 out of 317 reviews
3 - Okay 16%
Rating 2 - Poor. 26 out of 317 reviews
2 - Poor 8%
Rating 1 - Terrible. 36 out of 317 reviews
1 - Terrible 11%

3.9/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The price was good, yet the overall clean welcoming feeling was lacking.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with partner
My stay here was great!
Stayed 1 night in Sep 2021

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it had their own kitchen area, kind of like an apartment.
Stayed 2 nights in Sep 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like about this property. The pool was closed. There were roaches everywhere. It smelled like smoke and just musty. There was a sex store right in front of the hotel and was not great to look at with my children. I will never stay at this hotel or any other chain ever again.
Stayed 2 nights in Sep 2021

2/5 Poor

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Had to be charged twice cause the system didn’t recognize my first payment
Stayed 1 night in Sep 2021