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stayAPT Suites San Antonio-Lackland

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Exterior
Full-size fridge, microwave, oven, stovetop
King Suite | Individually furnished, desk, laptop workspace, iron/ironing board
Double Queen Suite | Individually furnished, desk, laptop workspace, iron/ironing board
55-inch Smart TV with cable channels, TV, Netflix

Overview of stayAPT Suites San Antonio-Lackland

stayAPT Suites San Antonio-Lackland

2.5 star property

9.2/10 Wonderful

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Laundry
Map
9923 Ingram Rd, San Antonio, TX, 78251

Explore the area

  • Popular LocationIngram Park Mall6 min drive
  • Popular LocationHill Country Golf Club6 min drive
  • Popular LocationAquatica San Antonio Waterpark11 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)21 min drive

Room options

About this area

San Antonio

StayAPT Suites San Antonio-Lackland is located in West San Antonio, a neighborhood in San Antonio. River Walk and San Antonio Missions National Historical Park reflect the area's natural beauty and area attractions include Six Flags Fiesta Texas and Aquatica San Antonio Waterpark. The DoSeum and San Antonio Convention & Visitors Bureau are also worth visiting.
Visit our San Antonio travel guideOpens in a new window
Map

What's nearby

  • Ingram Park Mall - 6 min drive
  • Hill Country Golf Club - 6 min drive
  • Aquatica San Antonio Waterpark - 11 min drive
  • St. Mary's University - 11 min drive
  • Lackland Air Force Base Visitor Center - 12 min drive

Getting around

  • San Antonio Station - 18 min drive
  • San Antonio International Airport (SAT) - 21 min drive

Restaurants

  • Sonic - 13 min walk
  • Bush's Chicken - 16 min walk
  • Freddy's - 16 min walk
  • 54th Street Grill & Bar - 3 min drive
  • Twin Peaks - 3 min drive

About this property

stayAPT Suites San Antonio-Lackland

Hotel located in West San Antonio
StayAPT Suites San Antonio-Lackland provides amenities like a firepit and laundry facilities. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Barbecue grills, smoke-free premises, and an elevator
  • Outdoor furniture and a vending machine
Room features
All 88 individually furnished rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like separate sitting areas and separate dining areas.
Other conveniences in all rooms include:
  • Hair dryers and shampoo
  • 55-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Guest accommodations are accessible via mobile device

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Weekly housekeeping

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch Smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

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Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 9:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests will receive lockbox information
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

stayAPT Suites San Antonio-Lackland Hotel
stayAPT Suites San Antonio-Lackland San Antonio
stayAPT Suites San Antonio-Lackland Hotel San Antonio

Frequently asked questions

Is stayAPT Suites San Antonio-Lackland pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 250.00 per stay and a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at stayAPT Suites San Antonio-Lackland?

Self parking is free at this property.

What time is check-in at stayAPT Suites San Antonio-Lackland?

Check-in is from 3:00 PM - 9:00 PM.

What time is check-out at stayAPT Suites San Antonio-Lackland?

Check-out is at 11:00 AM.

Where is stayAPT Suites San Antonio-Lackland located?

Located in West San Antonio, this hotel is 2.7 mi (4.3 km) from Ingram Park Mall and within 6 mi (10 km) of Hill Country Golf Club and Westover Hills Lung Center. Wilford Hall Medical Center and Aquatica San Antonio Waterpark are also within 6 mi (10 km).

Can I cancel my reservation for free at stayAPT Suites San Antonio-Lackland and receive a full refund?

Yes, stayAPT Suites San Antonio-Lackland offers free cancellation on select room rates, because flexibility matters! Please refer to stayAPT Suites San Antonio-Lackland cancellation policy on our site for more details about any exclusions or requirements.

stayAPT Suites San Antonio-Lackland Reviews

stayAPT Suites San Antonio-Lackland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 36 out of 48 reviews" "
" "10 - Excellent 75%
Rating 8 - Good. 8 out of 48 reviews" "
" "8 - Good 17%
Rating 6 - Okay. 2 out of 48 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 2 out of 48 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 0 out of 48 reviews" "
" "2 - Terrible 0%

9.8/10

Cleanliness

9.6/10

Staff & service

9.1/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Liz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and homey feel. Staff was very accommodating and friendly. I would've liked if they had a recycling bin. Other than that great place to stay

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With this property only being 3 months old, it was nice and clean and fresh.

8/10 Good

Tiffany, Tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice nice property! It was brand new when we visited in October so everything was nice, clean & new. It was like living in a new apt for the trip. I live in a home and was still impressed when opening the door of the hotel. I wish the fireplace downstairs was turned on for everyone to enjoy. It was hard to get going. Occasional weed smells which I hate but what can you say! Maybe more walk through and addressing it. Overall I loved this property & can only hope it stays nice.

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the suites! Very clean and spacious. Definitely will stay there again.

8/10 Good

Wai Yan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient check in and check out process Staff is very nice and the amenities are clean and new
Stayed 2 nights in Dec 2022

10/10 Excellent

Koji

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large living, large bedroom, large bathroom and new built and maintained very clean.
Stayed 6 nights in Dec 2022

10/10 Excellent

Juntina

Liked: Cleanliness, staff & service, property conditions & facilities
Apt. Concept

8/10 Good

Ericia, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was just as advertised. It was easy accessing my room even though I showed up after hours.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Fiancé and I stayed for 16 nights and the staff were very friendly and apartments were very clean! Great area as well!

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No recycling opportunity at all. Room needs to be stocked better with more than a few kitchen settings, no paper towels, only dishwasher soap, no dish soap so had to run dishwasher constantly for only a few settings. Staff was very friendly. Room above us made a lot of noise so had 2 sleepless nights. Timer for light in fitness room keep causing the lights to go off while working out. Needs to be disabled or time lengthen
Stayed 6 nights in Nov 2022