Ratings based on 292 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Az.

Posted May 10, 2017
Great place to stay restaurants and shopping near. A little hard to find at first. I would definitely return
Comment from Hotel Management
May 12, 2017 by The Staybridge Team, Hotel Management
Thank you, Paul, for choosing our hotel during your recent trip to San Antonio! The Team and I appreciate the kind words! Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Peaceful Place

Posted May 8, 2017
Pros: -The hotel is away from the busy downtown area -15min away from the Riverwalk -delicious breakfest choices Cons: -the bathroom door didnt lock -one room key stopped working on the 6th day -the dishwasher is obnoxiously loud
Comment from Hotel Management
May 12, 2017 by The Staybridge Team, Hotel Management
Thank you, Grace, for the positive review and for letting us know about the noisy dishwasher. We will definitely inform our maintenance team to check this out for you. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great friendly staff

Posted Apr 10, 2017
Super great staff, nice hotel. Breakfast was your average continental breakfast. ..I think the eggs were flavorless, bacon was paper thin and flavorless, lots of carbs....cereal, muffins, etc. to choose from. Location is right off the feeder road next to other hotels and apartments in the back. Only one elevator which was very small and located by the stairs and narrow hall, so people coming and going left no room to stand while you waited for the elevator. Pool but no hottub. Room had a full kitchen which was very nice. Also very comfortable there. Would recommend
Comment from Hotel Management
Apr 11, 2017 by The Staybridge Team, Hotel Management
Thank you for the review of the hotel and for the kind words about the hotel and the staff. We appreciate the comments about our daily breakfast and will look into what we can do to spruce up our options. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Good Experience

Posted Apr 4, 2017
Pros: Clean, nice staff, good location for us.
Location: Location was a good middle spot for where we had to be, convenient to I-10 and 410.
From check-in to the day we checked out we had no issues. We had guests visit one night and were able to get a wheelchair to get a couple of them to our room (long hallways). The free dinner and wine/beer Mon-Wed was a nice surprise. Breakfast options were consistent with similar hotels' complimentary breakfast... you can't go wrong with the Texas waffles and coffee was pretty good. The room was clean, spacious, and fit our needs well. Comfy beds and wifi were the cherry on top.
Comment from Hotel Management
Apr 5, 2017 by The Staybridge Team, Hotel Management
Dear CO_TX_traveler, We greatly appreciate the 5 Star Rating and wonderful comments that you posted about your stay! The team truly wants all of our guests to feel "at home" when they stay with our hotel and it is great to hear that you had a wonderful stay. We hope to have you as our guest, again! Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Awesome place to stay

Posted Mar 21, 2017
We really enjoyed our stay. Room was not overlooked for cleaning as other places have been. The bed was so comfortable, very quiet, . Loved the kitchenette, cream and coffee as needed. Free HBO. There was a free laundry room (just purchase your detergent). Hotel was up to date, very clean and friendly customer service. We never got a chance to get to the gym or pool. About 20-25 min to Lackland AFB, and 6 min to Six Flags
Comment from Hotel Management
Mar 22, 2017 by The Staybridge Team, Hotel Management
Thank you, Annette, for choosing our hotel during your recent visit to San Antonio! We truly appreciate the kind words that you wrote about your experience and we hope you visit us, again, soon! Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic location

Posted Mar 19, 2017
My boyfriend and I stayed here for a weekend. We were close to Six Flags and only about 20 minutes from the river walk. The staff was nice and the room was clean. They had the best free breakfast I've ever had. I will definitely stay there again.
Comment from Hotel Management
Mar 20, 2017 by The Staybridge Team, Hotel Management
Thank you for the great comments about your weekend stay at our hotel! We truly appreciate the positive feedback and we are happy to hear that you were pleased with our team and amenities. We hope you visit us again, soon! Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Awesome pool, great location

Posted Feb 20, 2017
Wasn't impressed with staff or location of room. We were given a room by the elevators and the people above us sounded like a herd of elephants. The wall in the bathroom was dirty. We would have preferred a balcony over the pool over the balcony next to the highway. The pool and hotel itself were exceptional. Felt like we were on vacation without leaving the hotel. The room was modern, but no microwave in the suite we were in. The pullout couch only fit 1 person. The food was excellent and served in a timely fashion. There's no complimentary breakfast or free coffee bar. The guy at the breakfast (pay) counter was kind of rude.
Comment from Hotel Management
Feb 23, 2017 by The Staybridge Staff, Hotel Management
Dear Tess, Thank you for the review of the hotel! Unfortunately, the Staybridge Suites NW Medical Center does not have any rooms with balconies and all of our suites do have a full kitchen, including microwave ovens. I will definitely look into which suite you stayed in to ensure the microwave is operable, as it should be. Thank you, again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2017
Loved the beds soooo comfortable. The room was nice
Comment from Hotel Management
Mar 1, 2017 by The Staybridge Team, Hotel Management
Dear KK, Thank you for the wonderful comments! We appreciate having had you as our guest during your visit to San Antonio. Sincerely, The Staybridge Team
4 out of 5
by George B from Hutto, TX

Great Overnight Stay

Posted Feb 11, 2017 on Hotels
We stayed overnight on a quick getaway and loved it. The room was comfortable and clean, and the staff was friendly and attentive. We will definitely look at this place next visit.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Dear George B, Thank you for the excellent rating and comments! We truly appreciate you choosing our hotel! Sincerely, The Staybridge Team
5 out of 5
by Jesus

Posted Feb 8, 2017 on Hotels
Comment from Hotel Management
Mar 20, 2017 by DanielFOM, Hotel Management
Thank you, Jesus, for choosing our hotel during your recent trip to San Antonio and for the 5 Star Rating! Sincerely, The Staybridge Team