SureStay Plus Hotel by Best Western San Antonio Airport

Photo gallery for SureStay Plus Hotel by Best Western San Antonio Airport

Featured Image
Outdoor pool
Outdoor pool
Egyptian cotton sheets, down comforters, blackout drapes
Egyptian cotton sheets, down comforters, blackout drapes

Overview of SureStay Plus Hotel by Best Western San Antonio Airport

SureStay Plus Hotel by Best Western San Antonio Airport

2.5 out of 5

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
11355 San Pedro Ave, San Antonio, TX, TX 78216

Explore the area

  • Popular LocationNorth Star Mall3 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)5 min drive
  • Popular LocationMcAllister Park9 min drive
  • Popular LocationSilverhorn Golf Club of Texas9 min drive

Choose dates to view prices

About this area

San Antonio

Located in San Antonio, SureStay Plus Hotel by Best Western San Antonio Airport is in an area with good airport proximity. Alamo and San Antonio Majestic Theater are cultural highlights, and travelers looking to shop may want to visit North Star Mall and Pearl District. Looking to enjoy an event or a game? See what's going on at Alamodome or AT&T Center.

What's nearby

  • North Star Mall - 3 min drive
  • Quarry Golf Club - 6 min drive
  • Texas Transportation Museum - 6 min drive
  • McAllister Park - 9 min drive
  • Silverhorn Golf Club of Texas - 9 min drive

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 5 min drive

Restaurants

  • Little Italy Restaurant — 3 min drive
  • Miss Ellie's Pizza — 3 min drive
  • Las Palapas — 4 min drive
  • Ray's Pizzaria — 4 min drive
  • Hooters — 4 min drive

About this property

SureStay Plus Hotel by Best Western San Antonio Airport

San Antonio hotel in North San Antonio - SAT with free breakfast and outdoor pool
An outdoor pool, a health club, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities. All 61 rooms boast deep soaking tubs and offer free WiFi and TVs. Guests will also find refrigerators, microwaves, and room service.
SureStay Plus Hotel by Best Western San Antonio Airport offers 61 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature Egyptian cotton sheets and down comforters. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby health club
  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Hydromassage showerhead
  • Shower/tub combination

Entertainment

  • 40-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle service 4 AM-10 PM.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of USD 2.50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SureStay Plus Hotel Best Western San Antonio Airport
SureStay Plus Best Western San Antonio Airport
Super 8 San Antonio Airport
Surestay Plus By Best Antonio
SureStay Plus Hotel by Best Western San Antonio Airport Hotel

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 175 out of 568 reviews
5 - Excellent 31%
Rating 4 - Good. 171 out of 568 reviews
4 - Good 30%
Rating 3 - Okay. 98 out of 568 reviews
3 - Okay 17%
Rating 2 - Poor. 57 out of 568 reviews
2 - Poor 10%
Rating 1 - Terrible. 67 out of 568 reviews
1 - Terrible 12%

3.7/5

Cleanliness

3.7/5

Staff & service

3.3/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel, one of the most quietest i’ve ever stayed at
Stayed 1 night in Oct 2021

3/5 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room is good but the staffs at the front desk aren't accommodating
Stayed 6 nights in Oct 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Front desk lady was kinda rudely speaking didn't really bother me much till later. Room it self was ok couldn't have been much better microwave didn't work was unplugged and I understand why it was disappointing. My coffee maker had no coffee bowl or slot holder to make coffee at all. Housekeeping doesn't knock before they just come In your room the First Lady I ask what the problem which there were none but she informed me I'm pose to check out when I had another day on my stay. So had to deal wit that while another housekeeper just opens my door once again I see a lady like why are y'all opening my door and not knocking so staff was very unprofessional but overall I like the room and area they just need to get it together with the staffing.
Stayed 2 nights in Oct 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy and nasty
Stayed 1 night in Oct 2021

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Door were broken hard to get out the property not safe in case of emergency the staff front desk she was middle eastern lady with a horrible attitude customer service towels were not clean needed Clorox nd washed again the cover sheet was dirty smell like cigars . Over all the property not clean nd needs repair . I’m never going to stay there again I end up with a skin rash in the morning also doors were all lock nd broken couldn’t get out . Not safe for anyone .
Stayed 1 night in Oct 2021