Hello Ronald, We appreciate you sharing your experience with us and apologize for any inconvenience you encountered during your stay. Our team strives to accommodate all guest requests, and we regret the oversight in fulfilling your room preferences and housekeeping services. Your feedback will be shared with the relevant departments for review and improvement. If you have any further concerns, please feel free to reach out to our management team for assistance.

Hello Ron, We appreciate your feedback and apologize for any inconvenience caused. Our deposit policy is in place to ensure the proper care of our rooms. We advise guests to reach out to our management team directly with any concerns about their deposit. Thank you for bringing this to our attention.

Hello Ferenc, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

Hello Marisol, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with any feedback you would like to share so we can address any issues you may have encountered during your stay.

Hello Fernando, We appreciate you choosing our hotel for your stay! If you have any additional feedback to share, please reach out to us so we can address any concerns. We hope to welcome you back soon for an even better experience.

Hello Tahnya,Thank you for your feedback. We appreciate your positive comments on the value of your stay. We will pass along your suggestions regarding the hot water heater and microwave to our maintenance team for their consideration. Feel free to reach out to our management for any further assistance.

Hello Alex, We appreciate your detailed feedback regarding your recent stay. Our team will review the cleanliness and maintenance concerns to ensure our standards are met. Please note that room availability can fluctuate, and we regret any inconvenience caused. We will also address the breakfast options to align them with our offerings. Your comments will be shared with the management for further follow-up. Thank you for bringing this to our attention.

Hello Ivan Godinez,We're delighted you enjoyed your stay with us! Please feel free to reach out to us directly if you have any feedback to share. We look forward to welcoming you back soon!

Hello Montana, Thank you for taking the time to share your feedback with us. We appreciate all guest comments and will certainly pass on your thoughts to our team for review and consideration. We hope to welcome you back in the future for an improved experience.

Hello Tammy,We're sorry to hear that your experience fell short of expectations. Please feel free to contact us directly with any details about your stay so we can address your concerns and improve for the future.

Dear Sina, we are genuinely sorry to hear that you had a bad experience while staying at our hotel. Our main objective is to provide a clean, comfortable room for our guests, and we're disappointed that we couldn't do this for you. We have forwarded this complaint to our housekeeping staff and we will work to fix these issues. If you visit again we hope you come stay and we can show you our improvements. Thank you

JB - thank you for the positive review. We glad to hear you enjoyed your experience, and we hope you will return soon.Sincerely,

Hello Brian, We are sorry to hear that your recent stay did not meet your expectations. Please feel free to reach out to us to discuss any concerns you may have had during your time with us. We value your feedback and would appreciate the opportunity to address any issues you encountered.

We’re sorry to hear you didn’t have a good experience with our property. I’ve relayed the issue to the appropriate department, and our team is working to fix these issues. We work very hard to make sure our customers love our property and service, so thank you for bringing this situation to light. We hope you give us another chance when you come to visit San Antonio.

Hello Roger,Thank you for your feedback! We prioritize cleanliness and are glad to hear that it met your expectations. We strive to provide a comfortable and enjoyable experience for all our guests.

Hello Juan, We're sorry to hear that your recent stay at our hotel did not meet your expectations. We would appreciate it if you could reach out to us directly to provide more detailed feedback so that we can address any issues you encountered. We value our guests' experiences and constantly strive to improve.

Hello Noé, Agradecemos su revisión y su reconocimiento al servicio de nuestro personal. Valoramos sus comentarios sobre la presentación y la higiene y los compartiremos con nuestro equipo para mejorar la experiencia para futuros huéspedes. Estamos comprometidos en ofrecer un excelente servicio en todas las áreas.

Hello Isamar,Thank you for bringing your concerns to our attention. We apologize for the inconvenience you experienced during your stay. Our team takes cleanliness very seriously and we regret that we fell short of your expectations. Rest assured, we have addressed these issues with our housekeeping team to ensure this does not happen in the future. We understand your frustration with the cleaning fee and encourage you to contact our management directly for further assistance.

Hello vernon, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We strive to maintain the cleanliness of our property, and we regret to hear that our efforts fell short during your visit. We appreciate your insight and will address this matter with our housekeeping team to ensure that future guests do not encounter similar issues. We value your feedback and hope you will consider giving us another chance to provide you with a more pleasant stay in the future.

Hello Ziheng,We regret to hear about the noise and insects you encountered during your stay. Our team strives to provide a comfortable environment for all our guests. We apologize for any inconvenience caused. Please feel free to contact our management team, who will be happy to address your concerns further.

Dear Guest, Thank you for sharing your experience with us. We appreciate your kind words regarding our team member's exceptional customer service. We apologize for any inconvenience you experienced with the door card and the cleanliness of the towels. We will forward your feedback to the appropriate department for further improvement.

Hello Francisco,We're sorry to hear that your experience with us was not up to your expectations. If you have any specific feedback or concerns, please reach out to us directly so we can address them accordingly.

Hello Ashley,Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback as it allows us to address areas for improvement. Your comments have been forwarded to the relevant departments to ensure such issues are avoided in the future. We hope to welcome you back for an enhanced experience.

Hello Marites,Dear Guest,We appreciate you taking the time to rate your recent stay at our hotel. We strive to provide exceptional service to all our guests, and we're glad to hear that you had a positive experience during your visit. If there's anything specific you'd like to share with us about your stay, please don't hesitate to reach out. We value your feedback and hope to welcome you back soon.Warm regards,[Your Name]

Hello Angel, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

Hello Judy, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your input and will take it into consideration for future improvements. If you have any specific concerns, please reach out to our management team directly.

Hello Myra,Thank you for choosing to stay with us again! We're thrilled to hear that you had another enjoyable experience during your visit. It's always a pleasure to welcome back returning guests like yourself. We appreciate your continued support and look forward to hosting you again in the future.

Hello MOHAMED KHIZER,We apologize for any inconvenience you may have experienced during your stay. Our housekeeping team strives to maintain the highest standards of cleanliness, and we will address these concerns immediately. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

Hello Daniel,Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for any inconvenience you may have experienced with the cleanliness of the sheets, towels, and blankets. Your comments have been shared with our housekeeping team for immediate review and improvement. We strive to provide a clean and comfortable environment for our guests and appreciate you bringing this to our attention.

Hello John Patrick,Thank you for your feedback. We regret to hear that the noise levels during your stay did not meet your expectations. It is important to us that our guests have a quiet and comfortable experience. We appreciate your input and will take it into consideration for future improvements. If you have any further concerns, please feel free to reach out to our management team.

Hello MELISA, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We strive to provide a clean and comfortable environment for our guests. We appreciate you bringing these concerns to our attention and will share them with our housekeeping team for improvement.

Hello David, Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the bugs you encountered. Our team regularly monitors and addresses any pest issues in a proactive manner. We apologize for any inconvenience caused and will continue to work diligently to ensure a comfortable experience for all our guests.

Hello Lucinda,Thank you so much for your incredibly positive rating! We are thrilled to hear that you had such an exceptional experience during your stay at our hotel. We look forward to welcoming you back in the future for another outstanding stay.

Hello DIANNE,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that overall you had a positive experience. We apologize for any inconvenience or dissatisfaction you may have encountered during your stay and encourage you to reach out to our management team directly with any specific concerns or requests you may have. We hope to have the opportunity to welcome you back in the future.

Hello Kathia,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

Hi Edward,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making your stay pleasant and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

Hello ARMANDO,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

Hello Cynthia,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

Hello John,Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope to someday have another opportunity to host your stay.

Hello Luis,Thank you for sharing this rating, and we welcome you to visit us again anytime.

Hello Margarita,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

Hi Jeremy,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure in providing a clean and great value for money for our guest. Thank you for the amazing review and we look forward to serving you again soon.

Hello Kevin, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

Hello Angela,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

Hello Erik,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

Hello Stephanie, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Hello Ryan, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

Hello Mr James Collins, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Hello Armando, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

Hello sarah, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.