Ratings based on 883 Verified Reviews

4.1 out of 5
80% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2017
it was good. the only thing that i didnt like was that i wasnt allowed to check out half hour after the check out timing because supposedly a lot of people are checking in while i could clearly see a lot of people were checking out. apart from the staff at the front desk, everyone else was cool, professional and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Nice hotel

Posted Feb 19, 2017
It's very nice and clean. We did not have any issues or complains .
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Reg stay each month.

Posted Feb 16, 2017
Convenient, nice, quiet, roomy, great staff, affordable, housekeeping and wait staff are awesome. Love the stay each month. Will be there again soon.
2 out of 5
by A verified traveler from Los Angeles, CA.

Inexpensive hotel near the highway

Posted Feb 10, 2017
Pros: It was Close to my meeting site.
Cons: Update th rooms and clean the carpets.
This hotel is ok if you're looking for an inexpensive hotel right off the highway. The hallways are dark and the carpet is worn and stained. My room was old, not updated, the carpet was worn and dirty. I had a room with 2 beds and the spread on one bed had stains. The curtains were stained and falling off the rods. This did not make for a comfortable stay. I would not return based on this experience.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

The staff was very helpful

Posted Jan 30, 2017
Pros: clean & pleasant
Cons: nothing
Location: there was a very nice golf course near by
I was in need of some help on the hotel computer and the staff was very helpful
Comment from Hotel Management
Feb 2, 2017 by Hilda Falciola-General Manager, Hotel Management
Dear Valued Guest, Thank you for your awesome feedback! We hope you will keep us in mind for your next trip. Always a pleasure to serve. Sincerely, Hilda Falciola - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Monthly family visit. 2nd stay better then 1st.

Posted Jan 20, 2017
Great staff,clean, quiet, easily accessible to main freeways. Wonderful food and bar. Will return again next month.
Comment from Hotel Management
Feb 2, 2017 by Hilda Falciola-General Manager, Hotel Management
Dear Valued Guest, Thank you very much for your time and your feedback! We appreciate your business and we enjoy taking care of our guests! We hope to see you soon. Sincerely, Hilda Falciola - General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from McAllen, TX

Posted Jan 13, 2017
The walls are a little thin. Location is good. Overall an ok place.
Comment from Hotel Management
Feb 2, 2017 by Hilda Falciola-General Manager, Hotel Management
Dear Valued Guest, Thank you very much for taking the time to comment about your stay. We appreciate your feedback and hope that you will consider us once again when your travels bring you back to our beautiful city. Sincerely, Hilda Falciola - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Nice Hotel for the Money

Posted Dec 12, 2016
Pros: Price
Cons: I would have liked to have had better bed covers
Location: Close to shopping
Nice Hotel for the Money. Staff was Very Nice. Location is OK. I would have liked to have had better bed covers. Elevators were a little slow. Everything was clean, Room and Common areas. Parking is OK. I would stay there again because of the price.
Comment from Hotel Management
Dec 20, 2016 by Hilda Falciola-General Manager, Hotel Management
Dear Valued Guest, Thank you for your feedback and we are so glad to see that you enjoyed your stay. Please keep us in mind the next time you are in San Antonio.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2016
Rested comfortably. Enjoyed spending time with my daughter.
1 out of 5
by A verified traveler

Vehicle got broken into along with several others

Posted Dec 11, 2016
Overall stay ok but vehicle was broken into along with 4 others and was told by one of the staff that it had happens periodically.
Comment from Hotel Management
Dec 21, 2016 by Hilda Falciola-General Manager, Hotel Management
Dear Valued Guest, Thank you for your feedback. It is unfortunate that your vehicle was broken into. We are working closely with the authorities to decrease these incidents. We hope that you will grant us the opportunity to better serve you in the future.