Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers

Reviews of Wyndham Garden San Antonio Riverwalk/Museum Reach

3.5 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 606 out of 1180 reviews" "
Rating 8 - Good. 319 out of 1180 reviews" "
Rating 6 - Okay. 143 out of 1180 reviews" "
Rating 4 - Poor. 62 out of 1180 reviews" "
Rating 2 - Terrible. 50 out of 1180 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

The property is under construction which it is in need of. Maybe they should give a discount until it is done the hammering and sanding started before 7:30AM. Our room had old stained carpet the lighting In the bathroom was terrible, no way you can put on makeup in there. The mattress was worn out and the pillows were not very good. Now for the good, The restaurant was fantastic I had Red fish for dinner and it was great. The employees were all nice and friendly. The location is pretty good. I would stay here again after the construction is completed.
Stayed 1 night in Mar 2024

10/10 Excellent

George

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice and quiet. The main river walk area was approximately a 30 minute walk, but it’s a nice walk. The hotel is under construction, but it didn’t take away from any of the amenities. We enjoyed our stay.
Stayed 2 nights in Mar 2024
Response from Molly Dailey on Mar 26, 2024
Thank you for the 5/5 review! We are so happy to hear that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Dannyette

Quiet and peaceful
Stayed 4 nights in Mar 2024
Response from Molly Dailey on Mar 20, 2024
Thank you for the 5/5 review! We hope to see you again soon.

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Molly Dailey on Mar 13, 2024
Thank you for the 5/5 review! We hope to see you again soon.

6/10 Okay

Larry

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Molly Dailey on Mar 13, 2024
Thank you for the 3/5 review. We hope you give us another opportunity to impress in the future.

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was the best stay I've ever been in. Would definitely recommend going back.
Stayed 2 nights in Mar 2024
Response from Molly Dailey on Mar 9, 2024
Thank you for the 5/5 review! We are thrilled to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Yadira

Stayed 1 night in Feb 2024
Response from Molly Dailey on Feb 21, 2024
Thank you for the 5/5 review. We hope to see you again soon.

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was not cleaned after the first night. Dealt with it without complaint. Construction made the river front dirty but acceptable.
Stayed 2 nights in Jan 2024
Response from Molly Dailey on Jan 29, 2024
Thank you for the 4/5 review! We are glad to hear you enjoyed your stay. We hope you revisit after our renovations are complete!

6/10 Okay

Maria

Business traveler
Nice location, central to downtown and the Pearl. Love that Bourbon St Restaurant is connected. My room did not have hot water.
Stayed 1 night in Jan 2024
Response from Molly Dailey on Jan 23, 2024
Thank you for the 3/5 review! We are sad to hear that you did not have hot water in your room and we will work to fix that for any future stays. We hope to see you again soon.

10/10 Excellent

Maricarmen

Traveled with family
Liked: Amenities, property conditions & facilities
Excellent services. Very clean 👌 smells good Room clean Easy access to riverwalk
Stayed 2 nights in Dec 2023
Response from Molly Dailey on Jan 8, 2024
Thank you for the 5/5 review! We are happy to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Albert

Stayed 1 night in Dec 2023
Response from Molly Dailey on Jan 23, 2024
Thank you for the 10/10 review! We hope to see you again soon.

6/10 Okay

Liliana

Stayed 3 nights in Dec 2023
Response from Molly Dailey on Dec 31, 2023
Thank you for the 3/5 review. We are sad to hear that you did not enjoy your stay and we hope you give us another opportunity in the future

4/10 Poor

Marilynn

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It was overpriced for the condition of the hotel. Renovations were going on and I was not able to get the suite I reserved and paid for.
Stayed 2 nights in Dec 2023
Response from Molly Dailey on Dec 31, 2023
I'm sorry to hear that your stay was not what you had hoped for. We were not able to privide the suite you origionally booked due to the renovations, but we tried our best to accomodate you with what we did have available. We hope you give us another opportunity after our renovations are complete.

10/10 Excellent

Cynthia

Stayed 3 nights in Dec 2023
Response from Molly Dailey on Jan 8, 2024
Thank you for the 5/5 review! We are happy to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

guy

Liked: Cleanliness
Disliked: Property conditions & facilities
It 's under renovation with pounding on the walls, ceiling 4th floor throughout the day 8-5PM...Had we known we would not have styed here...Converting to Marriott early next year and dust is everywhere...
Stayed 2 nights in Dec 2023
Response from Molly Dailey on Dec 18, 2023
Thank you for the 5/5 review! We are looking forward to our renovations being complete and we hope to see you again once we reopen!

10/10 Excellent

Eddy

Liked: Cleanliness, room comfort
Clean and comfortable room. Friendly staff.
Stayed 1 night in Dec 2023
Response from Molly Dailey on Dec 6, 2023
Thank you for the 10/10 review! We are happy to hear that the room was clean and comfortable and that our staff was friendly. We hope to see you again soon!

8/10 Good

David

Liked: Cleanliness, room comfort
Great hotel but......
This hotel is very quiet and clean and is a very good place to stay. The food from the restaurant is top notch. However, yes you are getting a hotel that is technically on the river walk but it is not the section of the river walk that is not at the center of all the action. The flip side of that is you can have s section of the river walk that is quiet and not crowded. Another thing is you would think for the amount of money you are paying per night that you would get breakfast included but this is not the case. And I don't know if this is standard in all rooms but mine did not have a microwave. All in all I did enjoy my stay here and would stay here again but it would not be my first choice.
Stayed 2 nights in Nov 2023
Response from Molly Dailey on Nov 23, 2023
Thank you for the 8/10 review! We are happy to hear that you enjoyed your stay. It is standard that our rooms do not have microwaves, but we do have 2 in our lobby for guest use. We look froward to seeing you again in the future.

10/10 Excellent

Tasha

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Molly Dailey on Nov 23, 2023
Thank you for the 10/10 review! We hope to see you again soon!

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk guy was super nice! Hotel rooms were super clean and I love the back patio. Even though it was cold I still got in the pool which was super clean. I really had a great experience and I hope to come back in December ❤️
Stayed 1 night in Nov 2023
Response from Molly Dailey on Nov 13, 2023
Thank you for the 5/5 review! We are thrilled to hear that you enjoyed your stay and we look froward to seeing you again in December.

6/10 Okay

David

Traveled with family
Not a great place
Stayed 1 night in Nov 2023
Response from Molly Dailey on Nov 13, 2023
Thank you for the 3/5 review! We are sad to hear that you did not enjoy your stay. We hope you give us another opportunity in the future.

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Molly Dailey on Nov 13, 2023
Thank you for the 8/10 review! We hope to see you again soon.

10/10 Excellent

Shonda

Stayed 1 night in Nov 2023
Response from Molly Dailey on Nov 30, 2023
Thank you for the 5/5 review! We hope to see you again soon.

6/10 Okay

Ryan

Traveled with family
Liked: Cleanliness
Close to the river walk
Stayed 1 night in Oct 2023
Response from Molly Dailey on Oct 31, 2023
Thank you for the 3/5 review. I'm sorry to hear that we did not impress during your stay. We hope you give us another opportunity in the future.

6/10 Okay

Dorothy

Traveled with group
Liked: Cleanliness, room comfort
A
First of all it was not the property I thought it was and we wanted a suite and she said we would hav
Stayed 3 nights in Oct 2023
Response from Molly Dailey on Oct 27, 2023
Thank you for the 6/10 review! We are sorry to hear that your stay was not what you expected. We hope you give us another opportunity in the future.

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is very nice and clean. The restaurant inside was good food. The staff was friendly. Easy to pay. I also left a day early with no extra charge or fee and received my 1 might refund. The Riverwalk was outside of the hotel but too far of a walk to the food and shops area of the river walk. Walked almost an hour just to get to the tourist area. But it was beautiful. Was woken up Saturday morning to loud construction.
Stayed 5 nights in Oct 2023
Response from Molly Dailey on Oct 23, 2023
Thank you for the 4/5 review! I am happy to hear that you overall enjoyed your stay. I will pass the kind words on to our staff as encouragement. We hope to see you again soon.

8/10 Good

PEDRO JAVIER MELENDEZ, KEW GARDENS

Liked: Cleanliness, property conditions & facilities
The quiet was good
Stayed 8 nights in Oct 2023
Response from Molly Dailey on Oct 22, 2023
Thank you for the 4/5 review! We hope to see you again soon.

8/10 Good

Carol, Seymour

Traveled with group
Liked: Amenities
The property was in a great location to walk to everything. The only critic would be the knowledge of the front desk. We purchase the Hop on Hop Off tour, the stop outside of the hotel was not in use due to the construction around the city. The hotel should have known this as we stood for an hour waiting before we called the number on the ticket. We had to go in to tell the front desk this info. It seemed that anything we asked they didn’t really know the answer. They were pleasant just not knowledgeable.
Stayed 3 nights in Oct 2023
Response from Molly Dailey on Oct 22, 2023
Thank you for the 4/5 review! I will pass your comments on to the front desk as something to work on. We hope to see you again soon.

4/10 Poor

Mark

Stayed 2 nights in Oct 2023
Response from Molly Dailey on Nov 4, 2023
Thank you for the 2/5 review. We are sad to hear that you did not enjoy your stay. We hope you give us another opportunity in the future.

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a very nice property that had some flaws. There are two elevators. Only one was working. The printer in the bujsiness area was inop' The room was nice with an unexceptional bathroom. No fan to remove odors or help in the steaming of the mirror. Steaming wasn't a concern because the designer mirror was almost worthless. The in the frame lighting looked good but a gentleman has a hard time shaving and a lady cannot apply makeup. When looking in the mirror you can tell it is you and that is the best that you can expect. There were other problems with the bathroom and if you really want my feedback, you have my email address.
Stayed 2 nights in Oct 2023
Response from Molly on Oct 13, 2023
Thank you for the 4/5 review! I'm sorry to hear that you found flaws with our property. Please rest assured that we are taking the appropriate measures to fix the issues. We hope to see you again soon.

6/10 Okay

Joe

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Molly Dailey on Oct 13, 2023
Thank you for the 3/5 review! We hope you give us another opportunity to impress in the future.

10/10 Excellent

Alla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2023
Response from Molly Dailey, Assistant General Manager on Oct 8, 2023
Thank you for the 5/5 review! We hope to see you again soon.

10/10 Excellent

keith

Liked: Cleanliness, amenities, property conditions & facilities
Loved the river walk behind the property.
Stayed 1 night in Sep 2023
Response from Molly Dailey, Assistant General Manager on Sep 30, 2023
Thank you for the 5/5 review! We hope to see you again soon.

8/10 Good

Karen, CANYON LAKE

Liked: Cleanliness, property conditions & facilities
We stayed one night as we were here for the PINK concert.
Stayed 1 night in Sep 2023
Response from Molly Dailey, Assistant General Manager on Sep 27, 2023
Thank you for the 4/5 review! We hope to see you again in the future.

6/10 Okay

Ledwin Francisco

It was OK. The pool is small. Parking is $20 a day for hotel guests. There is only one washer and dryer in the entire hotel. I think they are renovating, hopefully this comes with the necessary upgrades and fixtures. Staff is kind and polite. Just some things that could have been better considering the location and the price. It is right on the river walk which is convenient and right near downtown. However, rooms and furniture need some serious upgrading!
Stayed 4 nights in Sep 2023
Response from Molly Dailey, Assistant General Manager on Sep 19, 2023
Thank you for the 3/5 review! We apricate your comments and would like to let you know that we are changing a lot with our renovation. We hope you give us another try when it is done!

10/10 Excellent

Claudia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Parking could better
Stayed 1 night in Sep 2023
Response from Molly Dailey, Assistant General Manager on Sep 13, 2023
Thank you for the 5/5 review! We hope to see you again in the future.

8/10 Good

julio

Stayed 1 night in Sep 2023
Response from Robert, Guest Service Supervisor on Sep 8, 2023
Thank you for the 8 /10 review! We hope to see you again in the future.

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great spot easily walkable to elsewhere and Pearl. Great staff, restaurant is also really good.
Stayed 2 nights in Aug 2023
Response from Molly Dailey, Assistant General Manager on Aug 31, 2023
Thank you for the 5/5 review! We hope to see you again soon!

10/10 Excellent

antonio manuel

Stayed 2 nights in Aug 2023
Response from Molly Dailey, Assistant General Manager on Aug 31, 2023
Thank you for the 10/10 review! We hope to see you again soon!

6/10 Okay

walter

Disliked: Amenities
It was impossible to utilize my own cell phone cellular data (text and wifi) within the property. I had to go out side to use the data.
Stayed 1 night in Aug 2023
Response from Molly Dailey, Assistant General Manager on Aug 14, 2023
Thank you for the 3/10 review. We are sad to hear that you had issues with your cell service within the hotel. I will pass your comments on to the appropriate departments to try and get them solved.

6/10 Okay

Justin

Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Molly Dailey, Assistant General Manager on Aug 12, 2023
Thank you for the 6/10 review. We are sad to hear that your stay was not all that you hoped it would be. We hope you give us another opportunity to impress in the future.

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, room comfort
Everything was all good
Stayed 3 nights in Aug 2023
Response from Molly Dailey, Assistant General Manager on Aug 12, 2023
Thank you for the 10/10 review! We hope to see you again soon.

10/10 Excellent

kevin

Stayed 1 night in Jul 2023
Response from Molly Dailey, Assistant General Manager on Aug 31, 2023
Thank you for the 5/5 review! We hope to see you again soon!

6/10 Okay

Aerielle

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
It was ok and decent for the value. Wi-Fi and cell phone reception was poor in our room. Had to pay for parking and breakfast. Staff seemed nice enough. But we did wait at the front desk for about 5 minutes each time before someone came out to greet us, even though there was no line. Nice room for the price.
Stayed 2 nights in Jul 2023
Response from Molly Dailey, Assistant General Manager on Jul 10, 2023
Thank you for the review! We are sad to hear that you had issues with the wifi and cell phone reception, as well as your other issues you mentioned. We hope you give us another opportunity to impress in the future

10/10 Excellent

Luis Noel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super clean , confortable, quiet area in the river walk.
Stayed 1 night in Jun 2023
Response from Molly Dailey, Assistant General Manager on Jun 29, 2023
Thank you for the 5/5 review! We are happy to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Lisa

Stayed 2 nights in Jun 2023
Response from Molly Dailey on Jun 19, 2023
Thank you for the 10/10 review! We hope to see you again soon.

4/10 Poor

Jason

Stayed 3 nights in May 2023
Response from Molly Dailey, Assistant General Manager on Jun 9, 2023
Thank you for the 4/5 review. We hope to see you again soon.

10/10 Excellent

MARISA

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2023
Response from Molly Dailey, Assistant General Manager on Jun 3, 2023
Thank you for the 5/5 review! We hope to see you again soon.

10/10 Excellent

Randi

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was excellent at front desk. I wish the jets on the hot tub worked, i even called the day before and specifically asked if it was working. We needed it for back therapy.
Stayed 1 night in May 2023
Response from Molly Dailey, Assistant General Manager on May 30, 2023
Thank you for the 5/5 review! I will pass your kind words on to the appropriate departments. We hope to see you again soon.

10/10 Excellent

Glitch

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Molly Dailey, Assistant General Manager on May 18, 2023
Thank you for the 5/5 review! We hope to see you again soon.

10/10 Excellent

joanne

Stayed 1 night in May 2023
Response from Molly Dailey, Assistant General Manager on May 16, 2023
Thank you for the 10/10 review! We hope to see you again soon!