Ratings based on 113 Verified Reviews

4.0 out of 5
79% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by Sarah

Over all good hotel

Posted May 22, 2017 on Hotels
I really enjoyed my stay. I thought I had read that they had free breakfast, but I was mistaken. I would just rather stay somewhere that has free breakfast to save on some money. They serve, but he have to pay. The pool is indoor, but not heated.
Comment from Hotel Management
May 24, 2017
Sarah, Thank you for reviewing your recent stay. We're happy to hear you enjoyed your overall experience with us, and we hope to welcome you back again in the future.
5 out of 5
by Brad

Posted May 17, 2017 on Hotels
Very nice!
Comment from Hotel Management
May 19, 2017
Brad, We're happy to hear you enjoyed our hotel! Thank you for the 5 star review. We'd love to see you again!
5 out of 5
by Elizabeth

Great place to stay

Posted May 15, 2017 on Hotels
the staff was great. Very friendly. I wish the Bistro was open later on the weekend. 10pm closing is early for a nightcap, especially if wanting to stay at the hotel and not wander into town for that nightcap.
Comment from Hotel Management
May 17, 2017
Elizabeth, Thank you for sharing your feedback, and thank you for acknowledging our great team here on property. We'd love to have the opportunity to welcome you back again!
5 out of 5
by Jabir

Posted Apr 5, 2017 on Hotels
Comment from Hotel Management
Apr 7, 2017
Jabir, Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.
5 out of 5
by James

Great stay to catch a flight in the morning

Posted Mar 22, 2017 on Hotels
Grabbed to shuttle to the OTHER Courtyard by Marriot, they quickly helped me get to the one w/ my reservation.
Comment from Hotel Management
Mar 27, 2017
James, We appreciate you taking the time to give us your feedback and we are delighted to read it was a great experience for you. We welcome you back whenever you are in the San Antonio Airport area again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2017
I love this hotel. The rooms are always clean I stay here whenever I can.
Comment from Hotel Management
Mar 13, 2017 by General Manager, Hotel Management
We appreciate you choosing us to host you for your recent trip. We love it when our guests take the time to share a review of their experience are thrilled that from your review that we were able to provide you with a five-star experience. We really appreciate your comments regarding cleanliness. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect.
5 out of 5
by Felix

Posted Jan 31, 2017 on Hotels
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the San Antonio area.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

good value

Posted Nov 27, 2016
Pros: comfort
Cons: food
Location: difficult to get to from the rental car agency
Hotel and room itself were great. The girls on duty seemed inexperienced. The dinner food in the Bistro was stale and not up to par for a Courtyard. If I could do it over, I would go to the restaurant next door.
Comment from Hotel Management
Dec 13, 2016 by Drew, Hotel Management
Thank you for taking the time to review our hotel. We apologize for the issue you experienced with food and service. Your comments have been passed onto the rest of the team for training purposes.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great room layout, decor and bedding

Posted Nov 15, 2016
Pros: The bedding comforts was very nice, crisp, nice smell as soon as you walk in room and contemporary decor
Cons: Everything was very nice, comfortable and convenient to airport
Location: It is behind Pappaduex restaurant, which has great food and 2 blocks from Northstar mall
Comment from Hotel Management
Nov 22, 2016 by Drew, Hotel Management
Thank you for reviewing our hotel. We are very pleased you enjoyed your time with us, and we look forward to seeing you again in the future!
3 out of 5
by A verified traveler

Average

Posted Nov 5, 2016
Location: Close to the airport
Room was fine, quiet and well appointed. I would have preferred a better on site restaurant. Don't get the healthy breakfast sandwich! Inefficient evening staff at the bistro, better in the am. Gym was very limited.
Comment from Hotel Management
Nov 11, 2016 by Drew, Hotel Management
Thank you for taking the time to review our hotel. I apologize for the issues you experienced at the restaurant. I will pass on your comments to our food and beverage staff to assist in our ongoing improvement of the hotel.