Ratings based on 119 Verified Reviews

4.0 out of 5
78% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Houston

Needs repairs

Posted Oct 30, 2017
The staff was amazing however the floors in our room were uneven. It sounds weird but It made it difficult to keep balance. The floor dipped in front of the beds and in the bathroom. It felt as though the floor would give out at any moment. This room is in serious need of repairs.
5 out of 5
Recommended
for Everyone
by A verified traveler from rockport texas

Posted Sep 1, 2017
Excellent experience considering circumstance - hurricane evacuation.
Comment from Hotel Management
Sep 5, 2017 by General Manager, Hotel Management
Will, Thank you for taking the time to review your recent stay. We're pleased to know we provided you with a great hotel experience during a difficult time and would love to welcome you back under better circumstances in the future!
5 out of 5
by Chris from San Antonio texas

Friendly and laidback

Posted Jul 10, 2017 on Hotels
everything and everyone was amazing
Comment from Hotel Management
Jul 12, 2017
Chris, Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone! We appreciate your business and look forward to welcoming you back again soon for another great experience.
5 out of 5
by Gregory

Nice stay

Posted Jun 22, 2017 on Hotels
Hotel is a little dated but staff was nice. No free breakfast
Comment from Hotel Management
Jun 26, 2017
Gregory, Thank you for reviewing your recent stay with us, and thank you for acknowledging our great team here on property. We'd love to welcome you back again!
1 out of 5
by Victor

Posted Jun 9, 2017 on Hotels
It was disgusting they have bed bugs and they bit us all over our bodies. We called to tell them about it and they just wanted to refund it and they never did. Very disappointed!
4 out of 5
by Sarah

Over all good hotel

Posted May 22, 2017 on Hotels
I really enjoyed my stay. I thought I had read that they had free breakfast, but I was mistaken. I would just rather stay somewhere that has free breakfast to save on some money. They serve, but he have to pay. The pool is indoor, but not heated.
Comment from Hotel Management
May 24, 2017
Sarah, Thank you for reviewing your recent stay. We're happy to hear you enjoyed your overall experience with us, and we hope to welcome you back again in the future.
5 out of 5
by Brad

Posted May 17, 2017 on Hotels
Very nice!
Comment from Hotel Management
May 19, 2017
Brad, We're happy to hear you enjoyed our hotel! Thank you for the 5 star review. We'd love to see you again!
5 out of 5
by Elizabeth

Great place to stay

Posted May 15, 2017 on Hotels
the staff was great. Very friendly. I wish the Bistro was open later on the weekend. 10pm closing is early for a nightcap, especially if wanting to stay at the hotel and not wander into town for that nightcap.
Comment from Hotel Management
May 17, 2017
Elizabeth, Thank you for sharing your feedback, and thank you for acknowledging our great team here on property. We'd love to have the opportunity to welcome you back again!
5 out of 5
by Jabir

Posted Apr 5, 2017 on Hotels
Comment from Hotel Management
Apr 7, 2017
Jabir, Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.
5 out of 5
by James

Great stay to catch a flight in the morning

Posted Mar 22, 2017 on Hotels
Grabbed to shuttle to the OTHER Courtyard by Marriot, they quickly helped me get to the one w/ my reservation.
Comment from Hotel Management
Mar 27, 2017
James, We appreciate you taking the time to give us your feedback and we are delighted to read it was a great experience for you. We welcome you back whenever you are in the San Antonio Airport area again.