Ratings based on 437 Verified Reviews

3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jul 30, 2017
The bed sheets/ skirt was dirty. The sliding glass door to the closet was shattered. The stopper to the tub was broken. Housekeeping did not clean the tub or change my sheets I has to request it.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

In a good location with restaurants nearby.

Posted Jul 16, 2017
Pros: Great value for the money. Would return if in the area
Cons: More laundry machines. A bill changer as the front desk didn't have any change.
Pleasant experience under the circumstances for my trip to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean and comfortable

Posted Jul 13, 2017
Could use a bar or restaurant. They have the room and plenty of people
Comment from Hotel Management
Jul 13, 2017 by Anudeep, Hotel Management
Thank you for your feedback. Come and visit us again.
4 out of 5
by Michelle

Posted May 23, 2017 on Hotels
Comment from Hotel Management
May 25, 2017 by guest relationship manage, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by Sharon

Posted May 23, 2017 on Hotels
Comment from Hotel Management
May 25, 2017 by guest relationship manage, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted May 23, 2017 on Hotels
Comment from Hotel Management
May 25, 2017 by guest relationship manage, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by Lena

days inn stoneoak

Posted May 18, 2017 on Hotels
Very comfortable clean room great size nice king size bed large bathroom the staff was very friendly
Comment from Hotel Management
May 25, 2017 by guest relationship manage, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton, Ontario

Hotel rates were reasonable

Posted May 17, 2017
Pros: The hotel was clean and comfortable. The desk staff were helpful. The other staff added to a pleasant stay.
Location: Highway was very busy but our location was quiet. We visited the tourist spots and would love to return again.
Our goal in visiting San Antonio was the Alamo and Riverwalk. The hotel, on a major access, easily allowed this. The desk staff offered easy directions and advice. There were many restaurants nearby.
Comment from Hotel Management
May 18, 2017 by Vipul, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Good but not great

Posted May 16, 2017 on Hotels
Hallways were hot and hotel common areas need some updating
Comment from Hotel Management
May 18, 2017 by guest relationship manage, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by James

Not best place to stay.

Posted May 12, 2017 on Hotels
Wasn't impressed by the room. Maid service didn't speak English and room wasn't cleaned do to misunderstanding with maid.
Comment from Hotel Management
May 18, 2017 by guest relationship manage, Hotel Management
Thank you for the valuable feedback. We are extremely sorry for the problem you faced. It will be addressed immediately and once again thank you for the valuable feedback