Ratings based on 923 Verified Reviews

3.4 out of 5
64% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from san antonio

Quick check in!!!

Posted Nov 19, 2017
Quick check in and they called to see if room was adequate!
4 out of 5
Recommended
for Everyone
by A verified traveler from Strasburg, Colorado

Nice and relaxing atmosphere

Posted Nov 7, 2017
Pros: The staff was wonderful
Cons: Just maybe offer more breakfast options and make this hotel more in line with other La Quinta Inns.
Location: The location was close to everything we needed in San Antonio. It was a very enjoyable experience overall.
The hotel is very quiet and relaxing. The beds were comfortable and the room was very clean. The breakfast was nice, but it would have been nice to have more fruit and maybe sausage and eggs or something. It was nice to have something there though.
Comment from Hotel Management
Nov 10, 2017 by Manager, Hotel Management
Dear Mrs. Linda : I appreciate you taking the time to tell us about your experience at La Quinta San Antonio - I-35 North at Toepperwein. Your satisfaction and continued trust in La Quinta Inn are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Jose General Manager
3 out of 5
by A verified traveler from san antonio texas

Posted Nov 2, 2017
Customer service was excellent, Although they need to improve and otherwise areas ,
Comment from Hotel Management
Nov 5, 2017 by Manager, Hotel Management
Dear Mr. Jose : Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at San Antonio - I-35 North at Toepperwein La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Jose General Manager
3 out of 5
by A verified traveler from San Antonio

Okay for a night stay.

Posted Oct 18, 2017
The staff was excellent. We got a family suite and it was huge. The only down side was the sofa bed and the tub. The sofa bed had stains and so did the comforter. The tub needed to be redone. It was tiny and looked very old.
Comment from Hotel Management
Oct 19, 2017 by Manager, Hotel Management
Dear Mrs. Priscills : I’ve received your review of La Quinta San Antonio - I-35 North at Toepperwein. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely, Jose General Manager
4 out of 5
by A verified traveler from MI

Hotel close to shopping

Posted Oct 18, 2017
Looks a bit run down on the outside, but the rooms are nice. Pretty quiet.
Comment from Hotel Management
Oct 19, 2017 by Manager, Hotel Management
Dear Mrs. Colleen : I appreciate you taking the time to tell us about your experience at La Quinta San Antonio - I-35 North at Toepperwein. Your satisfaction and continued trust in La Quinta Inn are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Jose General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2017
Customer service was great and the rooms were clean! I will be staying here again. Staff greeted me the moment I waked in and explained to me where my room was located and mentioned free WiFi
3 out of 5
by A verified traveler from san antonio

It's like buyer beware

Posted Sep 24, 2017
The hotel inside looks nothing like the pictures on the website false advertisement I was quite disappointed when it came down to actually opening the door and looking at the one bedroom king suite all the material and bedding is outdated and old the hotel needs updated pictures reflect what they have in the hotel.
Comment from Hotel Management
Sep 27, 2017 by manager, Hotel Management
Dear Mr. Gene : I’ve received your review of La Quinta San Antonio - I-35 North at Toepperwein. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely, Jose General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Tx

Posted Sep 16, 2017
Hotel is nice, 20 minutes north of downtown, so prices are very reasonable. This particular one, rooms are accessed from outside, which I prefer. Rooms are nice and comfortable. Staff is friendly and very helpful. Easy access to freeway, shopping and food.
Comment from Hotel Management
Sep 17, 2017 by Manager, Hotel Management
Dear Mr. Matt: Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at San Antonio - I-35 North at Toepperwein La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Jose General Manager
3 out of 5
by A verified traveler from Dallas

Close to freeway 35

Posted Sep 14, 2017
It has a very good location just needs a little extra maintenance
Comment from Hotel Management
Sep 16, 2017 by Manager, Hotel Management
Dear Mr. Francisco : I appreciate you taking the time to tell us about your experience at La Quinta San Antonio - I-35 North at Toepperwein. Your satisfaction and continued trust in La Quinta Inn are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Jose General Manager
2 out of 5
by A verified traveler from Fort Worth, TX

Pictures are worth a 1000 words

Posted Sep 11, 2017
Pros: Nothing really
Cons: The small of the room(s)
Location: The location was okay.
The picture was deceiving, what looked to be a 4 start room via the photo was nothing like that. The room had a smell to it was was not the best. NOT ALL La Quinta's look the same. I've stayed in some that look worthy of it's listed price; however the one I stayed in over the weekend was not worth the price listed. Thank You
Comment from Hotel Management
Sep 13, 2017 by manager, Hotel Management
Dear Mr. Erik : I’ve received your review of La Quinta San Antonio - I-35 North at Toepperwein. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely, Jose General Manager