Ratings based on 1,839 Verified Reviews

4.1 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 23, 2017
Our stay was very nice, everyone was friendly, great location, and very clean!
5 out of 5
Recommended
for Everyone
by A verified traveler from kentucky

Close to airport

Posted Oct 21, 2017
Pros: Everything
Awesome staff and shuttle services were excellent.
Comment from Hotel Management
Oct 21, 2017 by LQ Customer Care , Hotel Management
Sharon, Thank you for the kind review! We truly appreciate your words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We look forward to your next visit! Sincerely, Danielle LQ Customer Care
3 out of 5
by A verified traveler from California

Close to Airport.

Posted Oct 15, 2017
Shower very small over the tub, plumbing leaking, and fan very noisy. If you don't know your way around San Antonio you'll find this hotel difficult to find a night. I was unaware this was a dog hotel and eating with a dog in the breakfast area is unacceptable.
Comment from Hotel Management
Oct 18, 2017 by LQ Customer Care, Hotel Management
Gene, We appreciate you taking the time to provide us with such candid feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. Please note that this information has been passed on to our management staff. Rest assured we are doing everything we can to improve our hotel. We very much appreciate your business and thank you for staying with us. Sincerely, Diana - LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler from el paso texas

Posted Oct 12, 2017
Close to airport and major freeway. Staff was courteous and knowledgeable about the area.
Comment from Hotel Management
Oct 14, 2017 by LQ Customer Care, Hotel Management
Jim, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! We look forward to being here for you on your next visit. Respectfully, Diana - LQ Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2017
Nice hotel. Staff were very friendly and accomodatung. Very pleasant pool area to relax.
Comment from Hotel Management
Oct 11, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for your wonderful review! We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, Diana - LQ Customer Care
5 out of 5
Recommended
for Couples
by A verified traveler from san jose ca

One night stay close to airport

Posted Oct 5, 2017
Pros: close to air port
Cons: nothing
Location: sorry we only stayed one night
good room, good service great lady shuttle driver, we had a early flight the next morning and didn't get chance to do more at hotel or local area. Besides it was raining cats and dogs
Comment from Hotel Management
Oct 6, 2017 by LQ Customer Care, Hotel Management
Joe, Thanks for taking the time to post a review of your stay and your kind words about our staff. We are glad you enjoyed your room and appreciated our location near the airport. We look forward to having you as a guest again. Sincerely, Bennie
2 out of 5
by A verified traveler

Time at La Quinta

Posted Oct 1, 2017
Pros: The location was optimum for the purpose of my visit.
Cons: The rooms should be cleaned thoroughly prior to arrival of guests!
My stay at La Quinta was not good, rather than being negative I will probably not stay at a La Quinta again.
Comment from Hotel Management
Oct 4, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for sharing your comments regarding your recent stay with us. Please accept our sincerest apologies for your unsatisfactory stay. While negative reviews are disappointing to our team, it provides us with an opportunity to improve. We take great pride in delivering a quality product and superior service and clearly failed to do so for you. The hotel management team will be advised of your review in an effort to improve our operations. We do hope you choose us for your future travels. Respectfully, Diana – LQ Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2017
Front desk staff was extremely pleasant and helpful.
Comment from Hotel Management
Oct 2, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for your kind comments and for choosing La Quinta Inns and Suites. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. Respectfully, Diana - LQ Customer Care
3 out of 5
by A verified traveler from fort hood

Could be better

Posted Sep 29, 2017
Bath Tub had stains in it, hotel room didn't look anything like the picture when I booked it. The breakfast they served contained fake eggs which made me feel sick.
Comment from Hotel Management
Oct 2, 2017 by LQ Customer Care, Hotel Management
C'aira, Thank you so much for taking the time to give us your feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We are sorry to hear that you were not satisfied with the hotel in general. Please note that this information has been passed on to our management staff to ensure improvements are made. We very much appreciated your business and thank you for staying with us. Sincerely, Diana - LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel and convenient to Work Meetings

Posted Sep 25, 2017
Visit was Great. Check in Staff was very Nice. Room was very comfortable.
Comment from Hotel Management
Sep 26, 2017 by LQ Customer Care , Hotel Management
Dear Valued Guest, Thank you for taking the time to provide your wonderful feedback, as it is greatly appreciated. We appreciate your business and thank you for staying with us. Respectfully, Danielle LQ Customer Care