Ratings based on 503 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta Ga

Posted Feb 23, 2018
First experience with TownPlace Suites and was completely satisfied with the experience. Great staff, room and breakfast. Easy shuttle to airport as well! Awesome hotel!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston. Texas

Great hotel close to the airport

Posted Feb 15, 2018
This hotel in addition to be very close to the airport, was very affordable price wise and very comfortable.
Comment from Hotel Management
Feb 19, 2018 by Enrique, Hotel Management
We appreciate the glowing comments you gave our hotel on your recent visit
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2018
Satisfied with my stay. Excellent service. Location okay
Comment from Hotel Management
Feb 12, 2018 by Enrique, Hotel Management
Thank you for taking the time to provide feedback regarding your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from laredo tx

Posted Dec 22, 2017
Staff very nice and ready to help. Hotel clean and in great location
Comment from Hotel Management
Jan 29, 2018 by Enrique, Hotel Management
Thank you for sharing your positive views regarding your stay with us, we are pleased to hear everything went great during your visit
5 out of 5
Recommended
for Everyone
by A verified traveler from Corpus Christi

Nice hotel close to airport

Posted Dec 17, 2017
I stayed here after getting off my flight and was pleased with how close the hotel is to the airport since I was tired. Upon arrival we were greeted by a friendly staff member and checked in immediately. The hotel itself is very nice and comfortable. In the morning we opted for the free breakfast provided although there is a little kitchenette available in room . The breakfast selection had plenty of options and was probably the best hotel breakfast I've been to. Overall the hotel stay was wonderful. The staff was curteous, room was comfortable, breakfast was great, and checkout was a breeze.
Comment from Hotel Management
Jan 29, 2018 by Enrique, Hotel Management
We are so glad that you chose to stay with us during your trip and for taking the time to share your experience with the traveling public. We are happy to hear that we met your needs during your stay and we hope you have another opportunity to book with us again in the future.
5 out of 5
by Rufina

Great one night stay

Posted Nov 20, 2017 on Hotels
We just stayed one night. It was spacious and bed comfy. Good hot breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Monterrey, Mexico

Very good option near North Star Mall

Posted Nov 20, 2017
Very good staff attention, nice installations, convenient price, quiet area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Good hotel for the price. Staff was great. Rooms were clean and the location was outstanding. Complimentary breakfast was terrific. Would stay there again
5 out of 5
by Steven

This traveler left a rating score only Posted Nov 13, 2017 on Hotels
5 out of 5
by linda

Really nice but loud outside.

Posted Nov 9, 2017 on Hotels
Really nice room. Comfortable bed. Breakfast was good. Front desk was professional and friendly....which is rare. Pool area was really nice. Only thing that I didn't realize was that it sets right beneath a large highway interchange so sitting outside by pool or in patio area is very loud....although you cannot hear the highway at all inside. We were there for state band marching contest. It's a quick 10 minutes to Riverwalk, Alamodome, etc. Although it's not hotels fault, it is pretty confusing to get off highway and to the hotel. There were mostly business travelers that we saw there for our 3 nights. But overall, would go back.