San Augustine Vacations from $580

I stayed one night at this hotel while visiting family. While the location, price, and staff were all excellent, the quality of the in-room maintenance and cleaning was disappointing, which would prevent me from staying here again. The Positives The front desk staff were friendly and the check-in process was fast and easy. The hotel's location is fantastic for accessing the surrounding area, and the price was quite reasonable for what I booked. The main areas of the room felt genuinely clean, the Wi-Fi was fast and easy to connect to, and I really appreciated the small touch of a night light in the bathroom. The Negatives Unfortunately, several maintenance and cleanliness issues made the stay uncomfortable: * Pest Issue: The most serious problem was the presence of ants entering the room near the air conditioner. I even found one in the bed, which is unacceptable and a major issue for cleanliness. * Shower Quality: The shower was frustrating to use. While the water pressure was good, the shower head itself was faulty, barely letting water out in most modes and resulting in a weak, disappointing spray. * Deep Cleaning/Maintenance: The shower also needs attention, with missing grout and visible grime in the corners that requires a deep clean. * Minor Issue: The toilet lacked a soft-close seat, resulting in noticeable noise. Final Verdict The excellent staff and great location show this hotel has potential, but the significant issue with pests and the very obvious maintenanc

Our overall stay was great. The toilet seat didn’t match the toilet size and it was a nuisance.