San Basilio del Palenque Vacations from $1,038

The staff were incredible and service was 10+ Very relaxing stay enjoyed snorkeling around the island. Although there are day groups they come in they are quiet and the music played at the beach is very subtle. The food was very good with lots of variety

Excellent staff and hotel! Very clean ! Highly recommend.

We stayed here for four nights and it was absolutely heaven. The staff are friendly and helpful, especially Talia at the front desk and Marina at the restaurant. Our room was so comfortable, the generous credit at the restaurant was great, and we loved being in the middle of things while still having a quiet oasis to come home to every night and relax. Can’t recommend this place enough for a romantic, peaceful stay in a beautiful spot.

Hospitable staff, amazing views, outstanding food, crystal clear water beach, beautiful animals, very relaxing, peaceful and quiet.

We had a great time. We stayed for a week and got to experience most of what the resort has to offer. We came with two little kids under two and glad we were put on the first floor and had a big family room. Moving around was hard work with a stroller because there’s lot of stairs and not enough ramps. The buffet food had lot of options to choose from. Some are hits and some misses. The restaurants had good food. My main issue was with communication. This was my birthday trip and I let the staff know during check in and asked what they offered for birthdays; I was told it was handled and during my dinner, no one was aware and I had to tell them it was my birthday. We weren’t told about the schedules or how anything worked, maybe it’s the language barrier. We had to figure things out and makeout what the pamphlet said. However we loved the overall staff from the restaurants to the lobby and overall services. Everyone is very patient and friendly. By the time we had to go the staff honestly felt like family. They knew our names and kids names. Really a great crew.