Free daily on-the-go breakfast
Check availability

Reviews of Americas Best Value Inn Redlands San Bernardino

2 out of 5
Americas Best Value Inn Redlands San Bernardino
1151 Arizona St, Redlands, CA

Reviews

7.0

Good

Rating 10 - Excellent. 123 out of 410 reviews" "
Rating 8 - Good. 105 out of 410 reviews" "
Rating 6 - Okay. 72 out of 410 reviews" "
Rating 4 - Poor. 53 out of 410 reviews" "
Rating 2 - Terrible. 57 out of 410 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Lisa, Milwaukee

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Cheap and convenient
Stayed 1 night in Apr 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was nice and clean
Stayed 2 nights in Apr 2024

4/10 Poor

Dick

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room are really small and the bed are not queen size don’t think it’s worth the price.
Stayed 2 nights in Apr 2024
Response from manager on Apr 22, 2024
Hello, unfortunately we do not have 2 queen beds in one room, we only have 2 bed room which have double size beds.

8/10 Good

verneake

Liked: Cleanliness, staff & service, property conditions & facilities
The convenience
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness
Always a good place to rest and refresh.
Stayed 1 night in Apr 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2024

6/10 Okay

Valerie

Traveled with family and small children, Business traveler
The room was ok had roaches bathroom was dirty need to remodel
Stayed 1 night in Apr 2024

6/10 Okay

Mario

Homeless people lying on the sidewalk near the property. Breakfast included: Orange juice and coffee and small canned fruit…
Stayed 2 nights in Mar 2024

8/10 Good

Johna

The service was good
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Stayed 1 night in Mar 2024

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is always clean. Customer service wise is excellent. They always treat me with respect with me and my wife. Thank you so much.
Stayed 1 night in Mar 2024

6/10 Okay

Sandra

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The door was hard to open
Stayed 2 nights in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
The area was great and quiet
Stayed 2 nights in Mar 2024

10/10 Excellent

Desiree, Highland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Feb 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great... the only thing I did not like was that it seemed tv had all channels but channel 7 ABC, could not watch the Lakers game. Had to watch the game on my phone
Stayed 1 night in Mar 2024

10/10 Excellent

SusaN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit louder than last time
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice and heplful.
Stayed 1 night in Mar 2024

8/10 Good

WILFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Elva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Desiree, Highland

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Favorite place nice employee always and just the whole vibe is amazing i love this one so much
Stayed 1 night in Feb 2024

8/10 Good

Babie

Stayed 1 night in Feb 2024

4/10 Poor

Stephanie

Stayed 1 night in Feb 2024

8/10 Good

Todd

Stayed 1 night in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Tim

Liked: Cleanliness, staff & service
Modest accommodations
Very modest. Convenient. WiFi complicated. Otherwise fine.
Stayed 1 night in Jan 2024

2/10 Terrible

Alondra

Stayed 1 night in Jan 2024

10/10 Excellent

Ximena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Erny

Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are exceptionally accomodating, professional & friendly
Stayed 2 nights in Dec 2023

8/10 Good

Stephen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Isidoro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean the bathroom super clean the place was super
Stayed 1 night in Dec 2023

2/10 Terrible

Jamie

Traveled with partner
Disliked: Amenities, property conditions & facilities
This was easily the worst place I ever stayed. The woman who checked me in was courteous and professional but that is where the pleasantness of my stay ended. The room is dated, there were little bugs crawling in the sink, there was a stain on the comforter. It just was overall not it.
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Hello Jamie, Sorry you didn't have a pleasant experience. Thank you for the feedback.

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in took just minutes. The staff was the nicest people. The room was very, very nice. Easy parking. Nice and quiet. One of the nicest Hotels weve staying.
Stayed 1 night in Dec 2023

10/10 Excellent

Florence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Yvonne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was good about this facility
Stayed 1 night in Dec 2023
Response from manager on Dec 12, 2023
Sorry you didn't have a pleasant experience. Thanks for the feed back?

4/10 Poor

Marcello

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Images were deceiving. The room and lobby were very poor. The "breakfast" wasn't edible either. It was so bad we still went out to breakfast. I wouldn't recommend this property.
Response from manager on Feb 13, 2024
We noticed this was for stay in October. Is this accurate?

10/10 Excellent

Aracely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Martin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Dec 1, 2023
Sorry to here you didn't have a pleasant experience. thanks for the feedback.

10/10 Excellent

Larmando

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close shoping ,store ,casino ,..i love it
Stayed 1 night in Nov 2023

6/10 Okay

andre

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
The bedding had spots on it not sure what it was.
Stayed 1 night in Nov 2023

10/10 Excellent

Tom

Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property.
Stayed 1 night in Nov 2023

10/10 Excellent

allen

Liked: Cleanliness, staff & service, property conditions & facilities
The management team was very nice, I lost my phone and they went out of their way trying to help me locate it. They were very accommodating never once made me feel like I was a burden to them, if I come back to California I will definitely stay there again. Again thank you guys for all your help you guys are awesome!
Stayed 3 nights in Oct 2023

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Bryan

Stayed 2 nights in Oct 2023

6/10 Okay

Ricardo

Stayed 1 night in Oct 2023

2/10 Terrible

Gladis

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Definitly, property need a lot of maintenance. Really old furniture, terrible "decoracion" .99 cents shower courtain, too old shower towels. I would not pay even $30 per night! Bathroom had a hard pipi smelling.
Stayed 2 nights in Oct 2023
Response from manager on Oct 16, 2023
Hello Gladis, We are sorry you didn't have a pleasant experience. Thank you for the feedback.

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close we had the shopping centers near by it definitely made all the difference when we needed something!
Stayed 1 night in Oct 2023
Response from manager on Oct 16, 2023
Thank you for the feedback.