Ratings based on 125 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from San Diego, CA
Comfort Inn - in FontanaPosted Oct 26, 2015
Pros: How close it was to the Amphitheater, Starbucks, Gas and places to eat. The bed was comfortable and the room was clean.
Cons: Customer service training provided for the staff would have improved everything. Your customers keep you in business. Treat them well.
Location: It is very close to the amphitheater.
The hotel staff at the desk are not welcoming or care about customer service in the slightest. They will leave you standing forever, while they take a personal call and laugh and joke around on their call. They will take their time wrapping up their staff discussions, before they will even look at you. The Inn and the room where pleasant and clean though. Our room was nice and the lobby was clean and pleasant.
for Everyoneby A verified traveler from Miami, FL
Nice little hotel near expresswayPosted Oct 12, 2015
Room was quite comfortable with a refrigerator and microwave. Staff was great. I would definitely stay here again
for Everyoneby A verified traveler
Everything but the staff was greatPosted Oct 7, 2015
Pros: Free breakfast, clean rooms, indoor pool
Cons: The hotel staff
The hotel was clean the only thing was that when I called for towels they made me go get them and the girl at the desk was very rude! She was acting like I was stealing towels from her. Also when you check in they don't give you any information (wifi password, pool/breakfast hrs) Other then that, the hotel is easy to find and it was a decent location for what we went for. They also have a nice pool area and a nice free breakfast. Hopefully no one else feels this way about the staff
for Everyoneby A verified traveler
Great hotel for the pricePosted Oct 7, 2015
Thai has got to be the nicest Comfort Inn I've ever been in. Room was clean and in really good order. Staff was friendly and the facility was clean. For $100 you can't go wrong. Tons of bang for your buck.
for Everyoneby A verified traveler from Southern California
great hotel very near to our venuePosted Sep 23, 2015
Pros: Attentive staff and convenient location
Cons: try to cool the hallways and elevator more.
Location: Great proximity to the Autoclub Speedway, our destination for the weekend.
Excellent staff at check in and throughout our stay. Good complimentary breakfast. Wonderful restaurant in the front of the property. While it was an extremely hot weekend, the room cooled quickly. My only complaint was that it would be good for them to cool the hallways and elevator, they were extremely hot and uncomfortable. All in all, the stay was nice and I would recommend this hotel to my friends and others.
for Everyoneby A verified traveler from H
Quite SurprisedPosted Sep 21, 2015
I was impressed with this smaller type motel. In door pool and our room had a jacuzzi tub. Unexpected. Yes we used it. Great on the back. I would recommend.
for Business Travelersby Janice from Arizona
Nice place Eat EarlyPosted Aug 21, 2015 on Hotels
The breakfast room need attention when there are a lot of people trying to eat. Coffee had run out, along with the eggs. Consider adding another waffle machine the line for waffles was 5 deep and it took 12 minutes before my turn. The selection was excellent just need someone full time to keep food moving. The desk clerk was busy with people checking out.
for Couplesby Bill from Las Vegas,NV
"Nice,BUT...Posted Aug 19, 2015 on Hotels
Robert at the front desk charged my card for the room after I told him it was already paid for on hotels.com. He was very rude! The suite we stayed in was good. Very noise A/C shutting off and on though... UGH! Probably won't stay again.
for Personal Eventby Lynette from Spring valley
Get better value for your buck elsewherePosted Aug 18, 2015 on Hotels
Lovely spot right off the freeway. The pillows were awesome. BUT....hotel staff couldn't find my reservation even tho I showed them my email confirm. They gave me a room anyway, then attempted to charge my card for the night even tho I had already paid...not cool. The front desk clerk looked like she was going to have a meltdown after I told her that you don't just charge peeps twice without even letting them know there is an issue. Get it right! And the sausages at continental breakfast were so burnt I wouldn't feed them to my dogs. Just saying....
for Everyoneby A verified traveler from Montreal, QC
It's OKPosted Aug 4, 2015
Cons: Fix the door slamming issue.
It's OK. Not great, but an OK hotel and reasonable for the price. AC is loud, but it's what you would expect. Doors slam too much in the halls when people enter their rooms late at night. Breakfast is OK: typical for this type of hotel. Make your own waffles or grab some eggs and processed cheese. The staff all seem tired. Nice enough, but just kind of worn out. Nothing special, nothing terrible. There is a Starbucks sharing the hotel driveway, and a Logan's Roadhouse restaurant with reasonably priced American food and a 10% disount for hotel guests. Denny's is just across the street. Convenient location right off the I-15.