Hi Hollis,Thank you for choosing the Doubletree San Bernardino and for letting us know how much you enjoyed your visit. We hope to see you again soon.Kindest Regards,Megan W.Front Office Manager

Hello Debra,Thank you for taking the time to share your experience at the DoubleTree San Bernardino. I am pleased that you enjoyed our hotel. We are glad you enjoyed our spacious rooms and amenities. We have secured parking for guest to enjoy their stays with no worries. We hope to welcome you back soon. Susan S. Front Desk Supervisor

Hello Yvette,Thank you for taking the time to share your experience at the DoubleTree San Bernardino. I am happy to read you enjoyed our hotel. Our hotel has great plates and fantastic team members. We hope to welcome you back soon. Susan S. Front Desk Supervisor

Hello Tae'Tawnee,Thank you for taking the time to share your experience at the DoubleTree San Bernardino. I am pleased that you enjoyed our hotel. We hope to welcome you back soon. Susan S. Front Desk Supervisor

Hello Joan,Thank you for taking the time to share your experience at the DoubleTree San Bernardino. I am pleased that you enjoyed our rooms and our TVs. We hope to welcome you back soon. Susan S. Front Desk Supervisor

Hi Josh,Thank you for taking the time to share your feedback with us. I am glad to see that you enjoyed your recent stay and had a nice time. We hope to see you soon.Kindest Regards,Megan W.Front Office Manager

Hi Rocio,Thank you for taking the time to share your recent experience with us. It is great to hear you had a smooth check-in process and enjoyed our delicious Doubletree signature cookies. We hope to welcome you back soon!Kindest Regards,Megan W.Front Office Manager

Hello Ricardo, Thank you for taking the time to share your experience at the DoubleTree San Bernardino. I am pleased that you thought our hotel was safe. That is one of our top priorities for our guests. Thank you again for sharing your experience. We hope to welcome you back soon. Susan S. Front Desk Supervisor

Hello Diana,Thank you for taking the time to share your experience at the DoubleTree San Bernardino. I am pleased you found our hotel comfortable and that we could provide quality service. Once again, thank you for choosing our hotel out of the many hotels in our area. We hope to welcome you again soon.Susan S. Front Desk Supervisor

Hello Carlos, Thank you for taking the time to rate your hotel experience at the DoubleTree in San Bernardino. I am pleased we were able to provide quality service during your visit. We hope to welcome you back soon. Susan S. Front Desk Supervisor

Dear valued guest,Thank you for taking the time to share your recent experience with us. It is amazing to hear you had a great stay. We hope to see you again soon.Kindest Regards,Megan W.Front Office Manager

Hello Bridget, Thank you for sharing your experience during your recent stay at the DoubleTree San Bernardino. I am happy to read that you enjoyed our hotel. Our front desk and housekeeping team does provide extra amenities to all of our guest and we provide 24 hours security with our internal security. We ensure all of our guest and team members are safe while staying with us. We appreciate your feedback and we hope to welcome you back soon. Susan S. Front Desk Supervisor

Hello Arief, Thank you for sharing your experience during your most recent stay. I am very sorry we were unable to exceed your expectations. Hopefully we can welcome you back soon and change your experience for the better.Susan S. Front Desk Supervisor

Hello Armen, Thank you for taking the time share your experience at our hotel. I am very sorry that you had to experience a noisy air conditioner. That must have been very frustrating during the night trying to sleep as well as not having a comfortable bathroom. We can definitely share this information with our engineering team about the air conditioner. To ensure we are doing preventative maintenance for our rooms. Once again thank you for your feedback and we hope we can welcome you back soon. Susan S. Front Desk Supervisor

Hello Mark T, Thank you for rating your hotel experience. I am happy to see high scores. I hope you were able to enjoy our hotel and all the amenities we have to offer. We hope to welcome you back soon. Susan S. Front Desk Supervisor

Hello Matt, Thank you for a great rating during your recent stay at our hotel. I hope you were able to enjoy our hotel and the amenities we have to offer. Hopefully we can welcome you back soon.Susan S. Front Desk Supervisor

Hello Lisa, Thank you for a great review. I hope you were able to enjoy our hotel and all the amenities we have to offer. Once again thank you for sharing your feedback and we hope to welcome you back soon. Susan S. Front Desk Supervisor

Hello Irene, Thank you for rating our hotel. I am very sorry that you were dissatisfied with your stay. I hope we can welcome you back soon to try and rectify your previous stay. Once again thank you for the feedback and we look forward to welcoming you back. Susan S. Front Desk Supervisor

Hello Daniella, Thank you for a great rating. We hope you were able to enjoy our hotel and the amenities we have to offer. Susan S. Front Desk Supervisor

Hello Atziry,Thank you for a great rating. I hope you were able to enjoy our hotel and all the amenities we have to offer. We hope to see you again soon. Susan S. Front Desk Supervisor

Hello Benjamin, Thank you for such kind words. We are so happy you enjoyed our hotel and our staff. We hope to welcome you again soon. Susan S. Front Desk Supervisor

Hello Brinda, Thank you for taking the time share your hotel experience. I am very happy to read that you enjoyed our hotel and found our rooms to be clean. We hope to welcome you back soon. Susan S. Front Desk Supervisor

Hi Tejul,Thank you so much for the kind words and for sharing your experience with us. We are so happy to hear you were able to have an outstanding experience, with special thanks to Refugio and Izzie. We truly appreciate you choosing our hotel to stay at and look forward to taking great care of you again in the future!Kindest Regards,Megan W.Front Office Manager

Hi Selina,Thank you so much for taking the time to share your experience with us. It is wonderful to know that you enjoyed the shower gel and the double bathroom sinks. However, we're disappointed your time with us was less than ideal and that you had such challenges with the HVAC in your room along with the shower curtain being too short. We care about the satisfaction of our guests so we'll be sure to address your concerns with our team moving forward. We look forward to serving you again soon!Kindest Regards,Megan W.Front Office Manager

Hi Aurora,We're delighted your time at Doubletree San Bernardino was so outstanding and that you loved the environment and cleanliness of our hotel. We look forward to hosting you again soon for another fantastic experience.Kindest Regards,Megan W.Front Office Manager

Hello Sandy, Thank you for rating our hotel. I am happy that you gave us a high rating. I hope we were able to provide quality service during your time at the Double Tree. We hope to welcome you back soon. Susan S. Front Desk Supervisor

Hello Wendy, Thank you for sharing your experience at our hotel. I am very sorry you did not enjoy your room location. We have plenty of rooms that we could move you to. If you do choose our location again please don't hesitate to notify the front desk for a quitter room at check-in time. Susan S. Front Desk Supervisor

Hello David, I am happy to see such high ratings. I hope you were able to enjoy our hotel and all of our amenities. We hope to see you again soon. Susan S. Front Desk Supervisor

Hello Monica, Thank you for sharing your hotel experience. I am happy you were able to enjoy our hotel and the many dinning options available in our area. We can't wait to welcome you back. Susan S. Front Desk Supervisor

Hello Rachell, Thank you for an amazing review. I am glad we were able to give you an easy check-in. We hope to see you again soon. Susan S. Front Desk Supervisor

Hello Kyle, Thank you for taking the time to share your hotel experience. I am happy to read we were able to provided quality service during your stay with us. We hope to welcome you again soon. Susan S. Front Desk Supervisor

Hello Manuel, Thank you for a great review. I am very happy you were able to relax and enjoy our delicious DT burger. We can't wait to welcome you back. Susan S. Front Desk Supervisor

Hi Mary,Thank you for taking the time to write about your recent visit to our hotel. We regret that your experience did not meet your expectations and we hope we have the opportunity to welcome you back in the future.Kindest Regards,Megan W.Front Office Manager

Hello Manpreet, Thank you for taking the time to rate your experience. I am very sorry you did not have a memorable stay. I hope we were able to make it right at the property. Once again thank you for your feedback and we hope to welcome you back soon. Susan S. Front Desk Supervisor

Hi Emily,Thank you for choosing the Doubletree San Bernardino and for letting us know how much you enjoyed your visit. We look forward to welcoming you back to enjoy another stay with us.Kindest Regards,Megan W.Front Office Manager

Hi Maria,Thank you for the 5 - Star Review. We are glad you had a wonderful stay. We hope to see you again!Kindest Regards,Megan W.Front Office Manager

Hello Junior, Thank you for a great review. I am happy you enjoyed our hotel. We hope to welcome you again soon. Susan S. Front Desk Supervisor

Hello Barbara, Thank you for rating your hotel experience. I hope you were able to enjoy our hotel and all of our amenities. We hope to see you again. Susan S. Front Desk Supervisor

Hello Nelson, Thank you for sharing your experience at our hotel. I am very sorry we were unable to provide excellent service. This review will be submitted to our maintenance team to ensure it is resolved. Once again thank you for the feedback. We hope to welcome you again soon. Susan S. Front Desk Supervisor

Hello Cristobal, Thank you for taking the time to share your experience. I am happy to read you enjoyed our hotel. We hope to welcome you again soon. Susan S. Front Desk Supervisor

Hello Joel, Thank you for taking the time to rate your hotel experience. We hope you had a welcoming stay. We hope to see you again soon. Susan S. Front Desk Supervisor

Hello Julie, Thank you for rating your hotel experience. I am glad to see such high scores. I hope you were able to enjoy our hotel and all of our amenities. We hope to see you again soon. Susan S. Front Desk Supervisor

Hello Nai, Thank you for leaving a great review. I am glad to read you had a good stay with us. We hope to welcome you again soon. Susan S. Front Desk Supervisor

Hello Angelique, Thank you for sharing your experience and for being one of our loyal guests. We can't wait to welcome you back. Susan S. Front Desk Supervisor

Hi Jenny,Thank you for taking the time to share your recent stay with us. We're disappointed your time with us was anything less than perfect. We care deeply about the comfort and satisfaction of our guests, so we regret that there was miscommunication regarding the pet fee at our hotel. When booking our hotel on Expedia, below in the policies section, it does show our pet policy. We do apologize this was not informed to you over the phone when confirming a pet friendly room. We do hope you give us another opportunity to share a more enjoyable experience with you soon.Kindest Regards,Megan W.Front Office Manager

Hi Angelique,Thank you for taking the time to share your recent stay with us. It is fantastic to hear that you enjoyed your stay and that everything went well. We look forward to seeing you again.Kindest Regards,Megan W.Front Office Manager

Hello Vonkyoung, Thank you for taking the time to rate your experience. I hope you were able to enjoy our hotel and all the amenities we have to offer. Susan S. Front Desk Supervisor

Hi Rehema,Thank you so much for taking the time to share your experience with us. We are so happy to hear you were able to have an outstanding experience. We look forward to serving you again soon.Kindest Regards,Megan W.Front Office Manager

Hello Maria, Thank you for taking the time to share your experience at the Double Tree San Bernardino. I am very glad to read that you had a comfortable nights sleep. We hope to see you again soon. Susan S. Front Desk Supervisor