Wish there were other options
Posted Mar 22, 2016 on Hotels
This is the second time I've stayed here. First time loved it compared to the other hotels in this area in this price range. Never received any towels last time, thought it was a one time thing. This time, room was less clean, sheets dirty, bathroom plug not working, and trash outside my room. Called in morning for towels, not available. Went to the pool, Jacuzzi not open till night time. Went at night time, jets not working, then find something gross in it and not very hot or clean. I love the area for music festivals but I need better hotels for the price. This room was $200 per night.
Comment from Hotel Management
Jun 4, 2016 by Chris, Hotel Management
Please accept my apologies for your recent experience as our guest. As you know from your previous experience, this is not what the Rodeway Inn and Suites Colton is all about. We take the comfort and happiness of our guests very seriously. I will be speaking with the appropriate departments to make sure there are changes made. Thank you for bringing this to my attention. I hope you will give us another opportunity to serve you next time you are in Colton.