SureStay Plus Hotel by Best Western San Bernardino South

Photo gallery for SureStay Plus Hotel by Best Western San Bernardino South

Featured Image
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Overview of SureStay Plus Hotel by Best Western San Bernardino South

SureStay Plus Hotel by Best Western San Bernardino South

2.5 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
294 E Hospitality Ln, San Bernardino, CA, 92408

Explore the area

  • Popular LocationSan Bernardino Golf Club12 min walk
  • Popular LocationLoma Linda University4 min drive
  • Popular LocationLoma Linda University Medical Center4 min drive
  • AirportOntario, CA (ONT-Los Angeles - Ontario Intl.)22 min drive

Choose dates to view prices

About this area

San Bernardino

SureStay Plus Hotel by Best Western San Bernardino South is located in San Bernardino. Fox Performing Arts Center and San Bernardino County Museum are cultural highlights, and some of the area's attractions include Fiesta Village Family Fun Park and The Lincoln Memorial Shrine. Riverside Metropolitan Museum and University of California Riverside Botanic Gardens are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • San Bernardino Golf Club - 12 min walk
  • Loma Linda University - 4 min drive
  • National Orange Show Events Center - 4 min drive
  • Inland Center Mall - 4 min drive
  • Loma Linda University Medical Center - 4 min drive

Restaurants

  • IHOP — 3 min walk
  • Mimi's Cafe — 4 min walk
  • Claim Jumper Restaurants — 5 min walk
  • Red Lobster — 6 min walk
  • Happy Family Vegetarian — 6 min walk

Getting around

  • San Bernardino Santa Fe Depot - 6 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 22 min drive

About this property

SureStay Plus Hotel by Best Western San Bernardino South

Property highlights
SureStay Plus Hotel by Best Western San Bernardino South provides amenities like free WiFi and laundry facilities.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A pool, a 24-hour front desk, and express check-out
  • Multilingual staff and free newspapers
  • Guest reviews give good marks for the breakfast, helpful staff, and location
Room features
All guestrooms at SureStay Plus Hotel by Best Western San Bernardino South have perks such as premium bedding and laptop-friendly workspaces, as well as amenities like air conditioning and internet access. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Hindi
  • Spanish

Business services

  • Business center
  • Computer station

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day, plus a one-time cleaning fee of USD 50.00
2 per room (up to 80 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

SureStay Plus Hotel Best Western San Bernardino South
SureStay Plus Best Western San Bernardino South
Best Western Hospitality Lane
Surestay Plus By Bernardino
Hospitality Lane
SureStay Plus Hotel by Best Western San Bernardino South Hotel

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 315 out of 989 reviews
5 - Excellent 32%
Rating 4 - Good. 353 out of 989 reviews
4 - Good 36%
Rating 3 - Okay. 177 out of 989 reviews
3 - Okay 18%
Rating 2 - Poor. 89 out of 989 reviews
2 - Poor 9%
Rating 1 - Terrible. 55 out of 989 reviews
1 - Terrible 6%

4.0/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Disliked: Cleanliness
The bathroom floor was filthy. I had to scrub it down before we could use it. The rest of the room seemed clean but they totally forgot to do the bathroom floor
Stayed 1 night in Nov 2021

1/5 Terrible

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I felt the staff was rude. The beds in the hotel are very hard . No bed should be that hard. As for the areas around . A lot of trash and homeless .I should not have to kick in door to get in my room and shame the door for it to close.The floors in the room could have been cleaner. This is the worst place I have ever stayed in . I would never stay here. I give this place an1.
Stayed 2 nights in Nov 2021

3/5 Okay

Business traveler
Liked: Cleanliness
Loud noise for hours in the morning and they didn’t try to stop it but they made sure to knock 5 mins before check out. Not going back.
Stayed 2 nights in Oct 2021

3/5 Okay

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The tub was gross and cracked. The outside was full of trash. I would not have stayed if my husband hadn't been with me. The pool was closed. That was 1 of the reasons I had picked this motel in the first place. All very disappointing. The early morning front desk lady was very nice.
Stayed 1 night in Oct 2021

1/5 Terrible

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First thing when I got there I found used needles in the grass next to where I parked.
Stayed 1 night in Sep 2021