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SureStay Plus Hotel by Best Western San Bernardino South

Photo gallery for SureStay Plus Hotel by Best Western San Bernardino South

Exterior
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Overview of SureStay Plus Hotel by Best Western San Bernardino South

SureStay Plus Hotel by Best Western San Bernardino South

2.5 star property

7.4/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Business services
Map
294 E Hospitality Ln, San Bernardino, CA, 92408

Explore the area

  • Popular LocationSan Bernardino Golf Club12 min walk
  • Popular LocationLoma Linda University6 min drive
  • Popular LocationLoma Linda University Medical Center6 min drive
  • AirportOntario, CA (ONT-Los Angeles - Ontario Intl.)25 min drive

Room options

About this area

San Bernardino

SureStay Plus Hotel by Best Western San Bernardino South is located in San Bernardino. San Bernardino County Museum and Original McDonald's Site and Museum are cultural highlights, and some of the area's attractions include Fiesta Village Family Fun Park and Splash Kingdom. The Lincoln Memorial Shrine and Paxton's Wine Cellar are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • San Bernardino Golf Club - 12 min walk
  • National Orange Show Events Center - 4 min drive
  • Loma Linda University - 6 min drive
  • Loma Linda University Medical Center - 6 min drive
  • Inland Center Mall - 7 min drive

Getting around

  • San Bernardino Santa Fe Depot - 6 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 25 min drive

Restaurants

  • IHOP - 3 min walk
  • TGI Friday's - 4 min walk
  • Mimi's Cafe - 4 min walk
  • Claim Jumper Restaurants - 5 min walk
  • Red Lobster - 6 min walk

About this property

SureStay Plus Hotel by Best Western San Bernardino South

Property highlights
SureStay Plus Hotel by Best Western San Bernardino South provides amenities like laundry facilities and a business center. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sun loungers and pool umbrellas
  • Free self parking
  • An outdoor pool, express check-out, and a TV in the lobby
  • A computer station, free newspapers, and multilingual staff
  • Guest reviews give good marks for the helpful staff and location
Room features
All 82 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and internet access.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Conveniences

  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
2 per room (up to 80 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

SureStay Plus Hotel Best Western San Bernardino South
SureStay Plus Best Western San Bernardino South
Best Western Hospitality Lane
Surestay Plus By Bernardino
Hospitality Lane
SureStay Plus Hotel by Best Western San Bernardino South Hotel

Frequently asked questions

Does SureStay Plus Hotel by Best Western San Bernardino South have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

How much does it cost to stay at SureStay Plus Hotel by Best Western San Bernardino South?

As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western San Bernardino South on Dec 14, 2022 start from $115.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western San Bernardino South pet-friendly?

Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 30 per pet, per day. A cleaning fee of USD 50.00 also applies. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western San Bernardino South?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western San Bernardino South?

Check-in is from 3:00 PM - 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western San Bernardino South?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Plus Hotel by Best Western San Bernardino South located?

Situated in San Bernardino, this hotel is 0.6 mi (1 km) from San Bernardino Golf Club and 2.5 mi (4 km) from National Orange Show Events Center. Loma Linda University and Loma Linda University Medical Center are also within 3 mi (5 km).

Can I cancel my reservation for free at SureStay Plus Hotel by Best Western San Bernardino South and receive a full refund?

Yes, SureStay Plus Hotel by Best Western San Bernardino South offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Plus Hotel by Best Western San Bernardino South cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.4

Good

Rating 10 - Excellent. 331 out of 1001 reviews" "
" "10 - Excellent 33%
Rating 8 - Good. 317 out of 1001 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 184 out of 1001 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 96 out of 1001 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 73 out of 1001 reviews" "
" "2 - Terrible 7%

7.9/10

Cleanliness

7.9/10

Staff & service

6.9/10

Amenities

7.6/10

Property conditions & facilities

6.9/10

Eco-friendliness

4/10 Poor

Sanela
Traveled with family
Liked: Staff & service
.
Stayed 2 nights in Nov 2022

6/10 Okay

sun gue
Traveled with partner
I didn’t to the inside something small .
Stayed 1 night in Nov 2022

10/10 Excellent

Antonia
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and in a great area next to gas stations and food places staff was friendly as well.
Stayed 1 night in Nov 2022

10/10 Excellent

Angela
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are caring and friendly
Stayed 2 nights in Nov 2022

2/10 Terrible

Greg
Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They did not have our reserved room for us and they told us to walk down the street to another hotel after a long day of traveling.
Stayed 1 night in Nov 2022

10/10 Excellent

Tanya
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet! Friendly staff and clean rooms, Security guard around the parking lot.

10/10 Excellent

Rolando
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These rooms are great. Super clean and a very modern look. I love it. I will always come here when passing by SB!!!

10/10 Excellent

Shana
Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Juan was super!! I need to extend my employees stay and on line there was nothing available. I called and talked to Juan and he walked me through how to secure 2 rooms so my guys didn't have to drive home after working a 16 hr day. His customer service was greatly appreciated!!
Stayed 1 night in Oct 2022

2/10 Terrible

LaTania
Disliked: Staff & service, amenities, property conditions & facilities
Unprofessional staff who charged twice and then refused to correct it.
Stayed 1 night in Jul 2022

6/10 Okay

Justin
Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place has really gotten run down and needs major room renovation.
Stayed 2 nights in Oct 2022