Ratings based on 2,028 Verified Reviews

4.3 out of 5
84% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Oct 15, 2019
Comment from Hotel Management
Oct 16, 2019 by Booking Department, Hotel Management
Dear, First of all we would like to thank you for your good score and for the time you have spent in sharing it with us and the rest of our clients. We´re pleased to know that your stay at the hotel was completely satisfactory. We will be happy to welcome you again in future visits to Madrid. Thank you very much, Best Regards
5 out of 5
by A verified traveler from Los Osos, California

Posted Oct 11, 2019
This is the best airport hotel we have ever experienced! Sleek and stylish, well appointed large rooms, full restaurant and bar, nice outdoor area and TOTALLY QUIET! The rooms are so sound proof you never know you are just a short shuttle ride from a very busy airport.
Comment from Hotel Management
Oct 11, 2019 by Booking Department, Hotel Management
Dear, First of all we would like to thank you for your good score and for the time you have spent in sharing it with us and the rest of our clients. We´re pleased to know that your stay at the hotel was completely satisfactory. We will be happy to welcome you again in future visits to Madrid. Thank you very much, Best Regards
5 out of 5
by A verified traveler

Posted Oct 10, 2019
Comment from Hotel Management
Oct 10, 2019 by Booking Department, Hotel Management
Dear, First of all we would like to thank you for your good score and for the time you have spent in sharing it with us and the rest of our clients. We´re pleased to know that your stay at the hotel was completely satisfactory. We will be happy to welcome you again in future visits to Madrid. Thank you very much, Best Regards
5 out of 5
by A verified traveler

Posted Oct 9, 2019
The early morning shuttle to the airport was very convenient
Comment from Hotel Management
Oct 10, 2019 by Booking Department, Hotel Management
Dear, First of all we would like to thank you for your good score and for the time you have spent in sharing it with us and the rest of our clients. We´re pleased to know that your stay at the hotel was completely satisfactory. We will be happy to welcome you again in future visits to Madrid. Thank you very much, Best Regards
5 out of 5
by A verified traveler from US

Posted Oct 8, 2019
Convenient location and easy to get to airport. Clean, comfort and courteous staff. Good buffet for dinner and breakfast
Comment from Hotel Management
Oct 8, 2019 by Booking Department, Hotel Management
Dear, First of all we would like to thank you for your good score and for the time you have spent in sharing it with us and the rest of our clients. We´re pleased to know that your stay at the hotel was completely satisfactory. We will be happy to welcome you again in future visits to Madrid. Thank you very much, Best Regards
5 out of 5
by A verified traveler from Wheaton, IL

Posted Oct 4, 2019
We stayed at this hotel twice in two weeks because we had early morning flights and wanted to get to the airport quickly via (free) hotel shuttle. Both rooms were completely clean, large by Euro standards, and well appointed. One was wheelchair accessible but usable by all. The cafeteria is open early morning and late night. The food was not cheap, but it was good. We heard no hint of airport noise We left a personal item behind, and were delighted to get it back at so second visit! A well run hotel
Comment from Hotel Management
Oct 7, 2019 by Booking Department, Hotel Management
Dear, First of all we would like to thank you for your good score and for the time you have spent in sharing it with us and the rest of our clients. We´re pleased to know that your stay at the hotel was completely satisfactory. We will be happy to welcome you again in future visits to Madrid. Thank you very much, Best Regards
4 out of 5
by A verified traveler from Moscow

Posted Oct 1, 2019
Very good location close to the airport. I did not like the smell of the stuck water inside of the hotel.
Comment from Hotel Management
Oct 3, 2019 by HOTEL NUEVO BOSTON ****, Hotel Management
Dear customer, First of all we wanted to thank you for leaving your comment about your stay at the hotel and for your time. All comments help us to improve! As you say, we are very close to the airport just minutes from the terminals. On the other hand, we apologize for the inconvenience caused by the unpleasant smell in the area; We believe it is due to some works close to the area. For us it would be a real pleasure to be able to count on you again in future visits, Thank you very much, Best regards!!
3 out of 5
by A verified traveler

Posted Sep 30, 2019
Airport transport great. Food service limited Odd smell in lobby
Comment from Hotel Management
Oct 3, 2019 by HOTEL NUEVO BOSTON ****, Hotel Management
Dear customer, First of all we wanted to thank you for leaving your comment about your stay at the hotel and for your time. All comments help us to improve!! We´re glad to know that you could use our free courtesy service to the airport and that it was convenient and useful for you. Regarding the bad smell, we regret the inconvenience, we believe it is due to the works that are being carried out in an area near the Hotel. We would like to count on you for next visits to Madrid. Thank you very much, Best regards,
5 out of 5
by A verified traveler

Posted Sep 27, 2019
Very clean and modern. On time to take us back to airport. Dinner was ok but not great
Comment from Hotel Management
Sep 30, 2019 by HOTEL NUEVO BOSTON ****, Hotel Management
Dear customer, First of all we would like to thank you for your good score, your kind words and for the time you have spent in sharing it with us and the rest of our clients. We´re glad to know that the Hotel liked and met your expectations and that you value our complimentary airport service. It would be a real pleasure to welcome you again in future visits to Madrid. Thank you very much, Best Regards,
2 out of 5
by A verified traveler

Posted Sep 26, 2019
Comment from Hotel Management
Oct 8, 2019 by Booking Department, Hotel Management
Please contact the Hotel to know further information about your stay. Thank you