Ratings based on 45 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay in the rain forest

Posted Aug 18, 2015
Pros: Nice bungalow setup in middle of rain/tropical forest.
Cons: You may find a few bugs (ants, cockroaches, cicada, spiders...) in the room as it is not really fully insulated from the outside...
Location: Horseback around or drive to nearby Arenal for hot springs and hiking.
This is a nice settings of bungalows in the middle of the rain forest. We stayed there in August, so it was very quiet, being low season but we really enjoyed. Staff was very friendly and food at the restaurant was also nice with menu composed mostly of local food. This is not a sanitized international big chain hotel, so you have to be OK with no AC, loud nature calls and few bugs around the rooms...
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great rustic hotel.

Posted Jun 11, 2015
Chachagua Rainforest Hotel & Hacienda was a fantastic rustic hotel a little off the beaten path. The restaurant was very good. The hotel staff were fantastic, friendly and always very helpful. The scenery was breathtaking. We had a great time. I would recommend a sturdy vehicle if you are driving. Our economy rental car had a bit of a hard time on the road to the hotel. Otherwise, I highly recommend Chachagua Rainforest Hotel & Hacienda.
5 out of 5
Recommended
for Families
by Kirk from Chicago

Amazing, Beautiful, Peaceful, Comfortable

Posted Apr 11, 2015 on Hotels
An amazing location off the beaten path in the rainforest. Absolutely beautiful. Very peaceful and relaxing. Service was friendly and helpful. The food at the restaurant was quite good. Enjoyed a nighttime nature hike. Room was large and comfortably accomodated our party of four. You could spend days at this property wight leaving. About a 20 minute drive to La Fortuna. Dirt road to the hotel was no problem. We loved this property. It was our favorite.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing experience

Posted Mar 22, 2015
Think Rainforest Jungle Bungalow. Great staff, good food, nice facilities and yes it's in the jungle
4 out of 5
Recommended
for Everyone
by A verified traveler from tx

Rainforest adventure

Posted Mar 12, 2015
Overall the hotel was great. The staff was friendly and helpful and were able to accommodate my picky eating preferences (making dishes healthier and some off menu requests). The rooms lacked a mini fridge, TV and A/C, however the ceiling fan was able to keep our rooms cool at night. The side road to the hotel was bumpy and added about 15-20 minutes to travel time when coming and going but once you were on the main road the city was very close by. For an outdoor adventure trip, such as the one we partook in, it was great and added to our experience. If you are looking for a place to be pampered and primmed, however, it would not be the hotel for you.
4 out of 5
Recommended
for Getaway With Friends
by Melanie from Singapore

Nice place but roaches in my bedroom =(

Posted Feb 23, 2015 on Hotels
great place to stay with amazing grounds. small restaurant menu and breakfast starts at 7am ( quite late if you are up to go for adventure tours). Cockroaches in my bungalow didn't give me good sleep though.
3 out of 5
Recommended
for Everyone
by A verified traveler from s

Excellent property, staff very cold & unwelcoming

Posted Dec 3, 2014
The staff member at reception seemed unwelcoming. She seemed to be bothered by our questions. At arrival we were handed a paper and a key. We were really liking far ward to the guided tours within the property but there was no guide for the entire duration of our stay. The woman at the reception only said "we dont have the guide for the next 2 days" the property has very beautiful trails and a guide is almost a must so one can see birds and look for other things in the forest. To sum it up excellent property. Wish the staff was good. Also food at the restaurant is only ok. Not great at all. The restaurant staff also seemed very cold.
4 out of 5
Recommended
for Couples
by Sylvain from Strasbourg

très bel établissement

Posted Dec 1, 2014 on Hotels
Magnifique hôtel perdu dans la forêt primaire. Cadre idyllique, toutefois l'accueil à la réception très froid. Le service en salle impeccable digne d'un 3 étoiles, mais la nourriture n'est pas digne du service ! Dommage !!!
3 out of 5
Recommended
for Couples
by Tarek Mansour from Montreal

Good Establishment, However not as Advertised

Posted Jan 25, 2014 on Hotels
I would rate this place as Good. It is a bit far from everything, requires a 4X4 to get to it. It is well maintained and the gardens and surroundings are beautiful. On the other hand, our room was advertized as having a spa tub, as well as a shower with a handle and free internet and wheel chair accessible. Unfortunately the internet doesn't reach the room, and there was no spa tub, nor the shower that was advertized, and it was definitely not wheel chair accessible. I would rate the restaurant as Ok, and we felt that for the breakfast, the staff was rather stingy (you basically have to insist to get more food) and for whatever reason, some people would get butter and jam, while others wouldn't... We don't think we would go back to that hotel in the future given the price.
5 out of 5
Recommended
for Getaway With Friends
by Th from FRANCE

merite sa place dans le guide des 1000 lieux à vo

Posted Aug 2, 2013 on Hotels
un hotel extraordinaire, même si 3 kms de piste, loin de tout. MAIS un superbe hotel, resto sur place top et pas cher, acceuil top, parc de l'hotel grandiose ; Cet hôtel fait partie du guide des 1000 lieux à voir, il mérite sa place ! De plus on a eu une bel promo sur hotel.com, hors saison .