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Casa del Alma Hotel Boutique & Spa

Star Rating
4 out of 5

Information

Reviews

4.7 / 5Exceptional
102 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Mesoamerican Museum of Jade
    1 min walk
  • Popular Location
    Plaza de La Paz
    2 min walk
  • Popular Location
    San Cristobal de las Casas Cathedral
    3 min walk
  • Airport
    Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    63 min drive

Choose your room

Book online or call:

1-800-238-0767
  • Suite, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

    Option 1

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Free self parking
    5% off
    Price was $174Price is now $165
    per night
    We have 4 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Free cancellation
    Before Wed, Oct 16
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Free self parking
    5% off
    Price was $201Price is now $191
    per night
    We have 4 left
    It only takes 2 minutes

    Option 3

    Cancellation policy for this rate plan:
    Free cancellation
    Before Wed, Oct 16
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast included
    • Free self parking
    5% off
    Price was $217Price is now $206
    per night
    We have 4 left
    It only takes 2 minutes
  • Suite, 2 Double Beds

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details

    Option 1

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Free self parking
    5% off
    Price was $178Price is now $169
    per night
    We have 4 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Free cancellation
    Before Wed, Oct 16
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Free self parking
    5% off
    Price was $205Price is now $195
    per night
    We have 4 left
    It only takes 2 minutes

    Option 3

    Cancellation policy for this rate plan:
    Free cancellation
    Before Wed, Oct 16
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast included
    • Free self parking
    5% off
    Price was $221Price is now $210
    per night
    We have 4 left
    It only takes 2 minutes
  • Junior Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details

    Option 1

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Free self parking
    5% off
    Price was $222Price is now $211
    per night
    We have 2 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Free cancellation
    Before Wed, Oct 16
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Free self parking
    5% off
    Price was $257Price is now $244
    per night
    We have 2 left
    It only takes 2 minutes

    Option 3

    Cancellation policy for this rate plan:
    Free cancellation
    Before Wed, Oct 16
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast included
    • Free self parking
    5% off
    Price was $273Price is now $259
    per night
    We have 2 left
    It only takes 2 minutes
  • Suite (Master)

    Room Amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details

    Option 1

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Free self parking
    5% off
    Price was $266Price is now $253
    per night
    We have 1 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Free cancellation
    Before Wed, Oct 16
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Free self parking
    5% off
    Price was $309Price is now $293
    per night
    We have 1 left
    It only takes 2 minutes

    Option 3

    Cancellation policy for this rate plan:
    Free cancellation
    Before Wed, Oct 16
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast included
    • Free self parking
    5% off
    Price was $325Price is now $309
    per night
    We have 1 left
    It only takes 2 minutes

About this area

San Cristobal de las Casas

Located in San Cristobal de las Casas, Casa del Alma Hotel Boutique & Spa is in the city center. The area's natural beauty can be seen at Huitepec Ecological Reserve and El Arcotete, while Mayan Textile Center and Mesoamerican Museum of Jade are cultural highlights.

What's nearby

  • Popular Location
    Mesoamerican Museum of Jade - 1 min walk
  • Popular Location
    Plaza de La Paz - 2 min walk
  • Popular Location
    San Cristobal de las Casas Cathedral - 3 min walk
  • Popular Location
    Museo de San Cristóbal - 4 min walk
  • Popular Location
    Plaza 31 de Marzo - 4 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 63 min drive

Restaurants

  • El Secreto – Restaurant with a bar offering fusion cuisine. Serves breakfast, lunch, and dinner.

About this property

Casa del Alma Hotel Boutique & Spa

A full-service spa, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. All 27 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 350 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 140 and MXN 160 for adults, MXN -50 and MXN -60 for children (approximately)
  • Airport shuttle fee: MXN 2200 per vehicle (roundtrip)
  • Rollaway bed fee: MXN 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7 AM–11:30 AM: MXN 140-160 for adults and MXN -50--60 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Sauna

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Computer station
  • Conference center

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer

Entertainment

  • 42-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Nearby things to do

Where to eat

  • El Secreto – Restaurant with a bar offering fusion cuisine. Serves breakfast, lunch, and dinner.
4.7

Exceptional

5 - Excellent
79
4 - Good
16
3 - Okay
4
2 - Mediocre
3
1 - Poor
0
4.8
Cleanliness
4.6
Service and Staff
4.0
Amenities
4.7
Property condition

5/5 Excellent

No need to look further. This is the place!

Amazing. Lo mejor de lo mejor. The Sumidero Suite was worth it with the balcony and view from the bed. Great location, comfortable bed and room, and friendly staff did not disappoint. Another nice touch was the the complimentary coffee in lobby area. Can’t wait to visit again!

Stayed 2 nights in Mar 2019

4/5 Good

Very clean and confortable. With a very good location

Stayed 6 nights in Feb 2019

5/5 Excellent

The hotel was beautiful and the location was great. It’s a block away from one of the main streets in San Cristobal so it was convenient. The staff was very friendly! it was a little disappointing that there was construction going on next door so we couldn’t enjoy the balcony too much and there was no coffee maker in our room. But really nothing bad to say, we really enjoyed staying here.

Stayed 5 nights in Jan 2019

3/5

The hotel is located on a very good location, staff is not friendly and they will no help you on anything you need besides the bare necessities. I am a gold member of Expedia and that hotel is rated as VIP but hotel will not comply with the acme too es marked on the VIP status.

Stayed 2 nights in Dec 2018

5/5 Excellent

Lovely elegant hotel, with helpful staff and comfortable rooms.

Stayed 2 nights in Dec 2018

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