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Get an overview of this hotelSuburban hotel with restaurant and coffee shop/café

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property


Situated in the suburbs, this hotel is within 2 mi (3 km) of Moxviquil, Santo Domingo Handicraft Market, and Arches of Carmen. Ciudad Cuauhtemoc and San Cristobal de las Casas Cathedral are also within 2 mi (3 km).

Hotel Features

This smoke-free hotel features a restaurant, a coffee shop/café, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Room Amenities

All 29 individually decorated rooms feature free wired Internet and room service. For a bit of entertainment, TVs come with cable channels, and guests will also find balconies and hair dryers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a coffee shop/café. Wired and wireless Internet access is complimentary. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. The hotel also offers tour/ticket assistance, multilingual staff, and a garden. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Hotel Hacienda Don Juan is a smoke-free property.

  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Breakfast available (surcharge) 
  • Concierge services 
  • 24-hour front desk 
  • Laundry facilities 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Restaurant 
  • Total number of rooms - 29 
  • Coffee shop or café 
  • Free self parking 
  • Number of floors - 2 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Free wired Internet 
  • Smoke-free property 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Free self parking

Room Amenities

  • Balcony 
  • Access via exterior corridors 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board (on request) 
  • Television 
  • Cable TV service 
  • Free wired Internet 
  • Room service (limited hours) 
  • Individually decorated 
  • Free cribs/infant beds 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6 AM and 9 AM.

Los Alamos - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby 


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies


Check-in time starts at 3 PM

Check-in time ends at 12:30 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No rollaway/extra beds available
No elevators
No pets or service animals allowed
Debit cards not accepted


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 4 and USD 7 for adults, USD 4 and USD 7 for children (approximately)
  • Airport shuttle fee: USD 300.00 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hacienda Don Juan
  • Hacienda Don Juan San Cristobal De Las Casas
  • Hotel Hacienda Don Juan
  • Hotel Hacienda Don Juan San Cristobal De Las Casas

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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