Get an overview of this hotelSuburban hotel with restaurant and coffee shop/café

Location

Situated in the suburbs, this hotel is within 2 mi (3 km) of Moxviquil, Handicrafts Market, and Arches of Carmen. Ciudad Cuauhtemoc and San Cristobal de las Casas Cathedral are also within 2 mi (3 km).

Hotel Features

This smoke-free hotel features a restaurant, a coffee shop/café, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Room Amenities

All 29 individually decorated rooms feature free wired Internet and room service. For a bit of entertainment, TVs come with cable channels, and guests will also find balconies and hair dryers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a coffee shop/café. High-speed wired and wireless Internet access is complimentary. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. This San Cristobal de las Casas hotel also offers tour/ticket assistance, multilingual staff, and a garden. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Hotel Hacienda Don Juan is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 29 
  • Number of floors - 2 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Multilingual staff 
  • Garden 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Area shuttle (surcharge) 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • Balcony 
  • Access via exterior corridors 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board (on request) 
  • Television 
  • Cable TV service 
  • Free wired high-speed Internet 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Individually decorated 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6 AM and 9 AM.

Los Alamos - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 12:30 PM

Minimum check-in age is 18

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Debit cards not accepted

No rollaway/extra beds available

No elevators

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 4 and USD 7 for adults, USD 4 and USD 7 for children (approximately)
  • Airport shuttle fee: USD 300.00 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hacienda Don Juan
  • Hacienda Don Juan San Cristobal De Las Casas
  • Hotel Hacienda Don Juan
  • Hotel Hacienda Don Juan San Cristobal De Las Casas

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.


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