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Room type

Standard Room

Max Occupancy: 4 guests (up to 3 children, 1 infant)


Get an overview of this hotelSuburban hotel with restaurant and bar/lounge


Located in the heart of San Cristobal de las Casas, this hotel is within a 10-minute walk of San Cristobal de las Casas Cathedral, Mesoamerican Museum of Jade, and Plaza de La Paz. Na Bolom Cultural Museum and Ex-Convent of Santo Domingo are also within 10 minutes.

Hotel Features

Along with a restaurant, this hotel has a bar/lounge and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in the lobby, meeting rooms, and a 24-hour front desk are onsite.

Room Amenities

All 30 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, TVs come with cable channels, and guests will also find down comforters and free bottled water.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary. For a surcharge, a roundtrip airport shuttle at scheduled times is offered to guests. This San Cristobal de las Casas hotel also offers a rooftop terrace, a garden, and coffee/tea in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Jovel has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Designated smoking areas 
  • Free self parking 
  • Free WiFi 
  • Garden 
  • Luggage storage 
  • Meeting rooms 
  • Number of buildings/towers - 2 
  • Number of floors - 3 
  • Parking (limited spaces) 
  • Restaurant 
  • Rooftop terrace 
  • Television in common areas 
  • Total number of rooms - 30 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, Parking (limited spaces)

Room Amenities

  • Access via exterior corridors 
  • Bathtub only 
  • Cable TV service 
  • Free bottled water 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Down comforter 
  • Free WiFi 
  • Hair dryer (on request) 
  • In-room massage available 
  • In-room safe 
  • Individually decorated 
  • Individually furnished 
  • Iron/ironing board (on request) 
  • Phone 
  • Private bathroom 
  • Room service (limited hours) 
  • Soundproofed rooms 
  • Television 
  • Turndown service 

Where to Eat

Breakfast is available for a surcharge each morning.

San Andres - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scooter/moped rentals on site 
  • Ecotours on site 
  • Hiking/biking trails on site 
  • Horse riding/rental on site 
  • Motor boating on site 

Spa Services

  • Body scrubs 
  • Massages 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible parking 

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at midnight


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 10 years old stay free when using existing bedding.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No elevators

No pets or service animals allowed

Hotel Name

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

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