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Overview of Hotel Sombra del Agua

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Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast Available
  • Business Services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationMesoamerican Museum of Jade1 min walk
    Popular LocationPlaza de La Paz2 min walk
    Popular LocationSan Cristobal de las Casas Cathedral2 min walk
    AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)73 min drive

Choose dates to view prices

  • Junior Suite, 1 King Bed

    Room amenities

    • 129 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed
  • Executive Room, 1 King Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 129 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking

    Room amenities

    • 129 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (First Floor)

    4.7/5 guest room rating

    Room amenities

    • 129 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (First Floor)
  • Room, 2 Double Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 129 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking
  • Room, 1 Double Bed (First Floor)

    Room amenities

    • 129 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed (First Floor)
  • Room, Accessible

    Room amenities

    • 129 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, Accessible
  • Room, 2 Double Beds (First Floor)

    4.7/5 guest room rating

    Room amenities

    • 129 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds (First Floor)

About this area

San Cristobal de las Casas

Located in San Cristobal de las Casas, Hotel Sombra del Agua is in the city center. The area's natural beauty can be seen at Huitepec Ecological Reserve and El Arcotete, while Mesoamerican Museum of Jade and Regional Costume Museum are cultural highlights. Guests love the hotel's central location.
Visit our San Cristobal de las Casas travel guide
Popular Location

What's nearby

  • Mesoamerican Museum of Jade - 1 min walk
  • Plaza de La Paz - 2 min walk
  • San Cristobal de las Casas Cathedral - 2 min walk
  • Church of San Nicolás - 4 min walk
  • Ex-Convent of Santo Domingo - 4 min walk

Getting around

  • AirportAngel Albino Corzo Intl Airport (TGZ) - 73 min drive

Restaurants

  • Praga bar — 4 min walk
  • Hamburguesería La Central — 4 min walk
  • Namandí cafe & crepas — 4 min walk
  • Oh La La — 4 min walk
  • Al Grano Cafe — 4 min walk

About this property

Hotel Sombra del Agua

Colonial San Cristobal de las Casas hotel in Zona Centro, walk to San Cristobal de las Casas Cathedral
This hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and multilingual staff. All 78 rooms feature modern comforts like Smart TVs with cable channels, plus free WiFi and free wired Internet. Room service, Egyptian cotton sheets, and free local calls are among the other amenities available to guests.
Hotel Sombra del Agua offers 78 accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 150-220 for adults and MXN 80-110 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Italian
  • Spanish

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - January 2017

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • Premium channels
  • Smart TV

More

  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 150 and MXN 220 for adults, MXN 80 and MXN 110 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Holiday Inn San Cristobal-Espanol
Holiday Inn San Cristobal-Espanol Hotel
Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
Hotel Sombra del Agua Hotel
Hotel Sombra del Agua San Cristobal de las Casas
Hotel Sombra del Agua Hotel San Cristobal de las Casas

Frequently asked questions

Can I cancel my reservation for free at Hotel Sombra del Agua and receive a full refund?
Yes, Hotel Sombra del Agua offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Sombra del Agua cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Sombra del Agua pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Sombra del Agua?
Self parking is free at this property.
What time is check-in at Hotel Sombra del Agua?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Sombra del Agua?
Check-out is at 1:00 PM.
Where is Hotel Sombra del Agua located?
Located in Zona Centro, this hotel is steps from Mesoamerican Museum of Jade and San Cristobal de las Casas Cathedral. Plaza de La Paz and Museo de San Cristóbal are also within 5 minutes.
4.5
Wonderful
5 - Excellent
275
4 - Good
127
3 - Okay
38
2 - Poor
7
1 - Terrible
5

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful premises, right in the center of town. Modern esthetic and comfortable rooms. Loved their shower and toiletries.
Stayed 1 night in Nov 2020

5/5 Excellent

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel con una localización muy buena cercas de todo. La atención de todos los empleados excelente. Muy limpio y con un jardín maravilloso.
Stayed 5 nights in Sep 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful Hotel.. rooms are very comfortable. Staff very courteous, helpful and respectful.
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Excelente estadía, los empleados siempre muy atentos a cualquier situación. De verdad nosotros recomendaremos este hotel a cualquier persona que fuese a Chiapas. La comida deliciosa muy bien presentada y muy rica con un excelente sabor. Muchas gracias y felicidades por el gran equipo que tiene este gran hotel.
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2020

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