Hotel & Spa Santuario del Alba

3.0 star property
Comfortable hotel, walk to San Cristóbal de las Casas Cathedral

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Hotel & Spa Santuario del Alba

Photo gallery for Hotel & Spa Santuario del Alba

Terrace/patio
Courtyard
Junior Suite | Free WiFi
Junior Suite | Bathroom | Shower, free toiletries, hair dryer, towels
Facials

Overview of Hotel & Spa Santuario del Alba

Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Explore the neighborhood

Calle Julio M. Corzo 1, Col Santa Lucia, San Cristóbal de las Casas, CHIS, 29250
  • Popular LocationSanto Domingo Handicraft Market2 min walk
  • Popular LocationSan Cristóbal de las Casas Cathedral8 min walk
  • Popular LocationPlaza 31 de Marzo8 min walk
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)71 min drive
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Room options

Room, 1 King Bed

cleanliness

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

cleanliness

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Junior Suite

cleanliness

Highlights

Separate dining area
Separate sitting area
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 6
  • 3 Double Beds

Double Room, 2 Double Beds

cleanliness

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

San Cristóbal de las Casas

Hotel & Spa Santuario del Alba is located in Santa Lucía, a neighborhood in San Cristóbal de las Casas. Church of San Nicolás and Centro Cultural de los Altos are local landmarks, and the area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal.

What's nearby

  • Santo Domingo Handicraft Market - 2 min walk
  • San Cristóbal de las Casas Cathedral - 8 min walk
  • Plaza 31 de Marzo - 8 min walk
  • Mesoamerican Museum of Jade - 10 min walk
  • Na Bolom Cultural Museum - 17 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • Cacao Nativa - 3 min walk
  • La Casa de las Lolas - 1 min walk
  • Hamburguezas de San Francisco - 4 min walk
  • Lumier Restaurant - 4 min walk
  • Xocol-Na - 3 min walk

About this property

Hotel & Spa Santuario del Alba

Hotel located in Santa Lucía
Near San Cristóbal de las Casas Cathedral, Hotel & Spa Santuario del Alba provides a rooftop terrace, a garden, and laundry facilities. Treat yourself to spa services, such as a facial or a massage. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • A 24-hour front desk, meeting rooms, and tour/ticket assistance
Room features
All guestrooms at Hotel & Spa Santuario del Alba have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM–10:00 AM for a fee: MXN 75–85 per person

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Facials
  • Massage

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 75–85 per person
  • Airport shuttle fee: MXN 800 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Santuario Alba San Cristobal de las Casas
Hotel Santuario Alba
Santuario Alba San Cristobal de las Casas
Santuario Alba
Hotel Spa Santuario del Alba
& Spa Santuario Del Alba
Hotel Spa Santuario del Alba
Hotel & Spa Santuario del Alba Hotel
Hotel & Spa Santuario del Alba San Cristóbal de las Casas
Hotel & Spa Santuario del Alba Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel & Spa Santuario del Alba pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel & Spa Santuario del Alba?

Self parking is free at this property.

What time is check-in at Hotel & Spa Santuario del Alba?

Check-in begins at 3 PM.

What time is check-out at Hotel & Spa Santuario del Alba?

Check-out is at noon.

Does Hotel & Spa Santuario del Alba provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel & Spa Santuario del Alba located?

Located in Santa Lucía, this hotel is within a 10-minute walk of Santo Domingo Handicraft Market and San Cristóbal de las Casas Cathedral. Arches of Carmen and Foro Cultural Kinoki are also within 10 minutes.

Hotel & Spa Santuario del Alba Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

8/10 Good

pablo, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building and room was clean. Wifi doesn't work in the room. Web site said breakfast was included but it wasn't, not even coffee. No heaters in the room either, but they provide extra blankets. Nice off site parking is included. Also, they only take cash.
Stayed 2 nights in Feb 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good value
Great location for sightseeing, dining and nightlife. Hotel was quiet and relaxing. Staff was helpful. Only negative was low water pressure in shower (at least on third floor). We would definitely return to this hotel when we return to San Cristobal de las Casas
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Laura Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel. Sòlo falta ventilaciòn al baño
Stayed 3 nights in Dec 2017

6/10 Okay

Chuy, Baja California

Liked: Staff & service
Hotel mas o menos
Al ingresar a la habitación había un grupo de abejas y amablemente nos cambiaron de habitación y es un poco caro por lo que recibes!
Stayed 1 night in Nov 2017

2/10 Terrible

JOSE ARTURO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PESIMO Y FRAUDULENTO
PESIMO no es lo que dicen en su propaganda, solo ponene jaborn, agua el primer dia, despues nada, el desayuno incluido es pesimo y lo piden a algun otro lugar NO TIENE RESTAURANTE. SU ´propaganda dice que tienen gimnasio y NO ES CIERTO, solo hay una persona que atiende y no puede con todo, los huespedes tienen que ir a la cochera que esta en otro lado y solos es un sitio sin iluminacion y los vehiculos quedan a expensas de robo, ya qiue nadie cuida. Pedimos un Box Lunch y eso lo cobran aparte no en vez de desayuno, todo es PESIMO, Servicio, instalaciones, Comida, Estacionamiento, SPA, todo pesimo, no entiendo porque Hoteles.com los recomienda deberian investigar antes de recomendarlos. No existe Gerente no lo negaron en varias ocasiones.
Stayed 3 nights in Nov 2017

6/10 Okay

Luis Enrique, Zapopan, Mex.

Liked: Staff & service
Disliked: Room comfort
Nice and quiet hotel, could be cleaner though
We spent a couple of nights on this nice an quiet hotel. The room was clean and comfortable, however the bathroom had this bad smell coming out from the sink. I notified the front desk and they were serviceable, but couldn't do much to solve the problem.
Stayed 2 nights in Aug 2017

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia agradable!!
Lugar tranquilo propio para descansar después de los recorridos para conocer esta bella ciudad. El ambiente es familiar y a unas cuantas cuadras del corazón de San Cristóbal. Ampliamente recomenable.
Stayed 6 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación
Está a dos cuadras del centro, el estacionamiento está a una cuadra del hotel. La cama me pareció incomoda y se oye mucho el ruido de los otros huéspedes.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable y centrico
es un hotel pequeño pero tiene buena ubicación, tranquilo aunque no tiene restaurante pero si te da servicio solo de desayuno, limpio, la habitacion que me dieron fue basica pero no necesitas mas nada ya que todo el dia estas paseando.