Ratings based on 58 Verified Reviews

4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by Fernando from Ventura

Good stay!

Posted Aug 1, 2015 on Hotels
Good stay. Just a little bit noisy. No microwave in the room.
5 out of 5
by Fernando from Ventura

Good stay!

Posted Aug 1, 2015 on Hotels
A little bit noisy and pricey.
4 out of 5
by Jose Tapia from Mexico

Lousy shower and internet never worked

Posted Apr 20, 2014 on Hotels
Hotel restaurant needs improvement
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 30, 2013 on Hotels
3 out of 5
Recommended
for Everyone
by Brenda

About 8 minutes away from historic center

Posted Jul 22, 2013
Pros: The setting
Cons: Wifi connection
Location: There's a tiny mall a block away and you can get any needs from there
Ok hotel. Great staff, nice setting but the wifi connection was terrible.
5 out of 5
Recommended
for Everyone
by Adrian from Lincoln, UK

great for business

Posted Mar 21, 2013
Pros: The lobby of the Hotel, the rooms
Cons: away from town center and noisy guests arriving in the middle of the night.
Location: a bit far away from town centre but with easy access to get in and out of the town.
Excellent Hotel, a bit far away from town center, but a taxi could take you there in no time. Excellent for business trip.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, CANADA

Hotel muy tranquilo por estar lejos del centro.

Posted May 19, 2017
Pros: La atención y el servicio del personal. Siempre dispuestos a ayudar con mucha amabilidad. El hotel muy limpio y tranquilo.
Cons: Ampliar el horario del restaurant. Invitamos a cenar a unos amigos y cierran a las 11:00 P.M.
Location: No hay actividades. Queda lejos del Centro. Se requiere auto. Pero eso lo hace un lugar tranquilo, ideal para descansar. A nosotros nos gusta mucho
Muy agradable. Personal muy atento. Habitación muy limpia con vista al jardín. Comida deliciosa. Se requiere auto para ir al Centro. Muy tranquila sin ruidos, ideal para descansar. Estancia placentera. Nos hemos alojado en el Villa Mercedes en otras ocasiones y nos gusta volver. En general las instalaciones muy adecuadas. Para nosotros excelente hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Las mejores instalaciones y excelente servicio

Posted Nov 27, 2016
Moderno, bien acondicionado, confortable con todos los servicios. Excelente atención de su gerente amable, resolutiva, siempre contenta y feliz con lo que hace, los bellboys son muy serviciales.
5 out of 5
by A verified traveler

Posted Nov 26, 2016 on Hotels
Excelente lugar, muy agradable!!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2016 on Hotels