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Sereno Art Hotel

Star Rating
3 out of 5

Information

Reviews

4.3 / 5Excellent
49 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Mesoamerican Museum of Jade
    1 min walk
  • Popular Location
    Plaza de La Paz
    2 min walk
  • Popular Location
    San Cristobal de las Casas Cathedral
    3 min walk
  • Airport
    Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    63 min drive

Choose your room

Book online or call:

1-800-238-0767

We have no rooms available for the selected dates: Saturday, Oct 19 - Sunday, Oct 20

    About this area

    San Cristobal de las Casas

    Sereno Art Hotel is located in San Cristobal de las Casas. San Cristobal de las Casas Cathedral and Ex-Convent of Santo Domingo are local landmarks, and the area's natural beauty can be seen at Huitepec Ecological Reserve and El Arcotete.

    What's nearby

    • Popular Location
      Mesoamerican Museum of Jade - 1 min walk
    • Popular Location
      Plaza de La Paz - 2 min walk
    • Popular Location
      San Cristobal de las Casas Cathedral - 3 min walk
    • Popular Location
      Plaza 31 de Marzo - 4 min walk
    • Popular Location
      Museo de San Cristóbal - 4 min walk

    Getting around

    • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 63 min drive

    Restaurants

    • Moreno – Restaurant with a bar.

    About this property

    Sereno Art Hotel

    Along with a fitness center, this hotel has a bar/lounge and spa services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. All 7 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, plasma TVs come with cable channels, and guests will also find premium bedding and free toiletries.

    Policies

    Check-in

    Check-in between 1 PM - 8 PM
    Minimum check-in age - 18

    Special check-in instructions

    Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

    Check-out

    Check-out before noon

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are available for MXN 250.0 per night.
    • Cribs (infant beds) are not available.

    Pets

    • Pets not allowed

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: MXN 160 per person (approximately)
    • Rollaway bed fee: MXN 250.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    We should mention

    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Airport shuttle on request

    Food and drink

    • Breakfast available for a fee: MXN 160 per person
    • 1 bar
    • Room service available

    Things to do

    • Fitness center
    • Spa services

    Family friendly

    • Laundry facilities
    • Rollaway/extra beds (surcharge)

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Laundry facilities
    • Luggage storage
    • Tour/ticket assistance

    Languages spoken

    • English
    • Italian
    • Spanish

    Outdoors

    • Garden

    Spa

    • Massages

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

    Room amenities

    Bedroom

    • Climate control (air conditioning)
    • Premium bedding
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Free toiletries

    Entertainment

    • 42-inch plasma TV
    • Cable channels

    More

    • Individually decorated
    • Individually furnished
    • Iron/ironing board (on request)

    Nearby things to do

    Where to eat

    • Moreno – Restaurant with a bar.
    4.3

    Excellent

    5 - Excellent
    29
    4 - Good
    13
    3 - Okay
    3
    2 - Mediocre
    2
    1 - Poor
    2
    4.7
    Cleanliness
    4.5
    Service and Staff
    5.0
    Amenities
    4.3
    Property condition

    3/5

    You are paying the location

    Good location, near Zocalo, however very noisy. Missing window in my room, I have not been able to sleep the first night due to street noise. Next day, I've informed the reception, when I came back during the night, window was still not fixed.

    Stayed 2 nights in Apr 2019

    5/5 Excellent

    The courtyard was my favorite spot. The modern and traditional blend of decor was comfortable and pleasing

    Stayed 8 nights in Apr 2019

    4/5 Good

    A little gem!!

    When we arrived at our hotel, we were a little put off because although we phoned ahead and said we would be arriving on the midnight bus and assured all would be well, we had to ring about a dozen times before someone arrived from the amping building. However we were shown to our charming casita. It was cold in the room but after turning on the heater, and with the help of an extra blanket we felt comfortable. The bed was wonderful - the best we have had in our 3 week trip! The casita sits in a private area in a lovely garden and has a nice hanging chair from which to relax and enjoy nature. It is called an art hotel for a reason - unique light fixtures, lamps and even bathroom taps! We loved it - rustic and chic at the same time,, The staff were very accommodating and helpful. We originally had a reservation for 3 nights, but liked San Cristóbal so much we wanted to extend our stay for another 2 nights. Unfortunately they were about to begin a 2 month renovation and could not extend us. But they lined us up with a sister hotel just around the corner and we were very please with the ease of moving to another lovely location.

    Stayed 3 nights in Jan 2019

    4/5 Good

    Spacious, comfortable rooms in great location

    Spacious comfortable rooms, great food, perfect location!

    Stayed 1 night in Nov 2018

    5/5 Excellent

    Perfect hotel

    Sereno is a big house with few rooms. My room was very big and ckean with a lot of light. The bathroom also very big. The TV has Netflix. It is ine block from everything. So nice. Perfect and also cheap

    Stayed 1 night in Mar 2018

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