Outdoor pool

Reviews of Best Western Yacht Harbor Hotel

2.5 out of 5
Best Western Yacht Harbor Hotel
5005 N Harbor Dr, San Diego, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 811 out of 1571 reviews" "
Rating 8 - Good. 477 out of 1571 reviews" "
Rating 6 - Okay. 155 out of 1571 reviews" "
Rating 4 - Poor. 81 out of 1571 reviews" "
Rating 2 - Terrible. 47 out of 1571 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture a bit aged but clean, with good parking. Pool was nice and warm. Within walking distance to some local restaurants. Would stay here again.
Stayed 5 nights in Mar 2024

6/10 Okay

Cherie

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Hotel is in a nice location, close to airport. The rooms are dated. The electrical outlets are loose and compromised in many rooms. We had to move rooms due to this. The sliding glass door out to the balcony was broken. The hotel does offer many perks that you don’t find at newer hotels. Free full breakfast, free WiFi in all areas of the hotel. Free parking, free local calls. Daily housekeeping.
Stayed 7 nights in Mar 2024

8/10 Good

Jie

Liked: Cleanliness, staff & service
Facility need a bit upgrade, but it is clean. Staff are friendly. Free parking and breakfast are the bonus. Location is convenient.
Stayed 7 nights in Mar 2024

4/10 Poor

Marian

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed both before and after a cruise. The staff were very helpful and efficient when dealing with a lot of guests with a lot of luggage! The rooms were clean and the temperature easy to adjust. Beds were comfortable. The staff was very friendly and they held our luggage for us and allowed us to remain and use the facilities while waiting for a late flight. Thank you!
Stayed 1 night in Mar 2024

2/10 Terrible

Samantha

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mangers are terrible! They definitely dont help you if you cant make it when your kids are sick!
Stayed 2 nights in Mar 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, convenient. Outstanding breakfast!
Stayed 6 nights in Mar 2024

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place to stay on our last night in town so we would be close to the airport for an early flight the next morning. The service was great and the breakfast was exceptional for free breakfast. It’s great that parking is included in the price. We had a hard time finding a hotel in the area that had parking included.
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to restaurants and their morning breakfast is very good.
Stayed 1 night in Mar 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a good experience. Breakfast was very good. The views were great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Very close to the airport, restaurants, and amenities. The front desk gentleman was very accommodating when I showed up early :)
Stayed 1 night in Mar 2024

10/10 Excellent

Maria, vail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location. Breakfast. Slept great!
Stayed 3 nights in Mar 2024

8/10 Good

Nei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Christel, La Crosse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, fridge, microwave, breakfast, simple but nice rooms, hot tub, pool, very friendly staff, easy and safe parking.
Stayed 4 nights in Mar 2024

4/10 Poor

Kameelah A

Traveled with family
Liked: Cleanliness
Great location! Pool area is nice. The cleaning crew are nice. The General Manager is great! This is a noisy hotel. All throughout the night and day in the room, in the break room at the front desk, you could hear a motor that almost sounds like a fog horn. It's soooo loud and annoying.
Stayed 3 nights in Mar 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Mar 2024

8/10 Good

Ronel

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Nancy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and most helpful with directions and recommendations.
Stayed 2 nights in Mar 2024
Response from Jasmine FD Manager on Mar 12, 2024
Thank you for staying with us!

4/10 Poor

Emily

Traveled with partner
Disliked: Amenities, property conditions & facilities
I was disappointed with the property, I would not stay here again. King room and it was very small and tight for two people. Toilet looked dirty and pieced together, seat was broken. No liner in shower curtain and it was ripped. Water came up through the seams in the flooring of the bathroom. There were black hairs on the wall and back of door. The bedding was minimal and the light blanket at the foot of the bed was dirty and worn. The TV was difficult to use sitting on the bed, the remote didn’t work unless you lifted it high in the air and pointed at the cable box. End room next to the road and it was extremely loud, I had the room fan on and a white noise app and still loud traffic sounds and sirens. Loud noises above us and people sliding porch furniture around early in the morning, was actually maids, I think. Would have been nice if lobby had coffee/tea like most hotels. The pool was ok but out of towels and they do not want you to use room towels. They did not have our reservation when checking in, however, sounded like it was Expedia’s fault? After being in the area and seeing other properties nearby, we would definitely make a different choice next time. Worn and dated, needs a remodel and more amenities.
Stayed 6 nights in Mar 2024
Response from Jasmine FD Manager on Mar 12, 2024
Thank you for staying with us! We apologize you didn't have an ideal Best Western Experience and we hope to see you again soon.

6/10 Okay

denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast! Nice area of San Diego to stay of going to any of the theme parks.
Stayed 1 night in Mar 2024
Response from Jasmine FD Manager on Mar 10, 2024
Thank you for staying with us. We appreciate your feedback, and we hope to see you again soon!

4/10 Poor

Dave, Burbank

Disliked: Property conditions & facilities
The heater sounded like a truck was driving through the room. When it shut off is sounded like a plane just crashed into the room.
Stayed 4 nights in Feb 2024
Response from Jasmine FD Manager on Mar 11, 2024
Thank you for staying with us! We apologize you didn't have an ideal Best Western experience and we hope to see you again!

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Jasmine FD Manager on Mar 9, 2024
Thank you for staying with us!

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and in a great location. Breakfast was very good, too. Nice variety.
Stayed 9 nights in Feb 2024
Response from Jasmine FD Manager on Mar 8, 2024
Thank you for staying with us! We hope to see you again soon!

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is good, within walking or short drive from a lot of fun stuff to see and do, as well as places to eat. The rooms were small but very clean and kept up well. The bathroom wasn't very big either but I liked that the vanity was separate from the tub and toilet, so we weren't tripping all over each other. A more comfortable chair to sit in would have been appreciated. Their breafast was quite good with a nice variety. Staff was wonderful. We were disappointed that the hot tub quit working because there were some times that would have helped us out after walking all over! It wasn't back up to speed by the time we left. The only glitch was we were given a room at check in which was being worked on so we didn't get that, but it was an easy fix. On the whole, I would recommend it and I would stay there again. Price was definitely right.
Stayed 4 nights in Mar 2024
Response from Jasmine FD Manager on Mar 8, 2024
Thank you for staying with us. We appreciate your feedback, and we hope to see you again soon!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Jasmine FD Manager on Mar 8, 2024
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

richard, Castle Rock

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean hotel, nice staff convenient
Stayed 1 night in Mar 2024
Response from Jasmine FD Manager on Mar 8, 2024
Thank you for staying with us!

4/10 Poor

Alissa

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Shower/bath wouldn't turn on. Had to call for maintenance. The room and property felt a lot more dated than what is shown in photos. Front desk wasn't friendly. Area is ok. I've stayed in much nicer Best Westerns. This felt more like a budget motel.
Stayed 1 night in Mar 2024
Response from Jasmine FD Manager on Mar 8, 2024
Thank you for staying with us! We apologize you didn’t have an ideal Best Western experience and we appreciate your feedback. We hope you will give us a chance to make it right on your next stay.

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful harbor view from our room. Breakfast was a great added value
Stayed 4 nights in Mar 2024
Response from Jasmine FD Manager on Mar 8, 2024
Thank you for staying with us. We appreciate your feedback, and we hope to see you again soon!

8/10 Good

christian

Liked: Cleanliness, amenities, property conditions & facilities
Staff could be more friendly and helpful. In general, very decent hotel for the price.
Stayed 1 night in Mar 2024
Response from Jasmine FD Manager on Mar 8, 2024
Thank you for staying with us. We appreciate your feedback, and we hope to see you again soon!

10/10 Excellent

James

Stayed 1 night in Mar 2024

10/10 Excellent

rachel, Tolleson

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean. Hot breakfast with many options. Staff was nice and respectful. Easy free parking. Near everything.
Stayed 1 night in Feb 2024
Response from Jasmine FD Manager on Mar 5, 2024
Thank you for staying with us! We hope to see you again soon!

4/10 Poor

hyuk, Lynnwood

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Not good and comfortable .
Stayed 2 nights in Feb 2024
Response from Jasmine FD Manager on Mar 5, 2024
Thank you for staying with us! We apologize you didn’t have an ideal Best Western experience and we appreciate your feedback. We hope to see you again soon!

10/10 Excellent

JUAN CARLOS

Stayed 1 night in Mar 2024

10/10 Excellent

John, Schenectady

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff, clean and comfortable room. Seemed like it might be a bit noisy, but ended up being a great stay. Great proximity to the airport. Bottom line--great value and a really nice place!
Stayed 1 night in Feb 2024
Response from Jasmine FD Manager on Mar 5, 2024
Thank you for staying with us! We hope to see you again soon!

2/10 Terrible

Mark

Stayed 5 nights in Feb 2024

8/10 Good

Ronel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property is in a great location nice view of San Diego Bay. Guestroom are decent enough but could use some upgrade. Free parking and free breakfast is great. Staff are friendly and attentive.
Stayed 1 night in Feb 2024
Response from Jasmine FD Manager on Mar 5, 2024
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

Sam

Stayed 1 night in Feb 2024

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for $$
Stayed 1 night in Feb 2024
Response from Jasmine FD Manager on Feb 29, 2024
Thank you for staying with us! We hope to see you again soon!

8/10 Good

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the water
Stayed 4 nights in Feb 2024
Response from Jasmine FD Manager on Feb 28, 2024
Thank you for staying with us! We hope to see you again soon!

6/10 Okay

David

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Let me just start with that the staff was friendly and breakfast was good. Other than that, things go downhill. Windows in room are paper thin, throughout the night you could hear airplanes taking off, sirens and load cars. Sheets to the blankets are also thin and I hadn’t seen popcorn ceilings in years. Conveniently, the pool area closed for maintenance as we arrived. All in all I don’t believe I’ll be staying here again.
Stayed 1 night in Feb 2024
Response from Jasmine FD Manager on Feb 28, 2024
Thank you for staying with us! We apologize you didn’t have an ideal Best Western experience and we appreciate your feedback. We hope you will give us a chance to make it right on your next stay.

10/10 Excellent

Irene M

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Feb 2024
Response from Jasmine FD Manager on Feb 28, 2024
Thank you for staying with us! We hope to see you again soon!

6/10 Okay

Donna

It was okay because of the location
Stayed 3 nights in Feb 2024
Response from Jasmine FD Manager on Feb 26, 2024
Thank you for staying with us! We apologize you didn’t have an ideal Best Western experience and we appreciate your feedback. We hope to see you again soon!

10/10 Excellent

craig

Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, I like the variety of eating choices. The rooms were cleaned daily, the reservation was easily made through Expedia. I enjoyed the stay.
Stayed 2 nights in Feb 2024
Response from Jasmine FD Manager on Feb 26, 2024
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed our stay. Great customer service and great location! Easy to get around.
Stayed 3 nights in Feb 2024
Response from Jasmine FD Manager on Feb 26, 2024
Thank you for staying with us! We hope to see you again soon!

8/10 Good

Larissa

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in Feb 2024

8/10 Good

Miguelito

Traveled with family
Liked: Cleanliness, staff & service, amenities
wall and street noise
Stayed 1 night in Feb 2024
Response from Jasmine FD Manager on Feb 26, 2024
Thank you for staying with us! We hope to see you again soon!