Ratings based on 1,361 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

perfect

Posted May 27, 2017
My boyfriend and I went a week ago and requested a partial view room, it was perfect. No need to spend the extra money on the full view! The bed was very comfortable and the room was always clean! The staff went above and beyond; always replacing towels, organizing and lining up our toiletries, and putting away anything we had laying around! Way more than I had expected. the location was perfect. We walked to Woodys, right down the strip, every morning for coffee, and El prez is a great roof top bar only a two minute walk away! We will definitely be returning soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2017
Great time at the hotel and beach. Staff were great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place with the beach out door!

Posted May 24, 2017
Very friendly staff. Great places to eat are within walking distance.
Comment from Hotel Management
May 26, 2017 by Jeff - Guest Services Supervisor, Hotel Management
Thank you so much for the candid feedback. We are so pleased that you found our staff to be very helpful. We are anxious to have you back with us in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Nice hotel on the beach

Posted May 24, 2017
Pros: Very nicely done and on the beach.
Cons: Our room only had a shower, which was okay for 2 adults. Would of liked a bar in the shower to hold onto and was difficult to shave my legs..
Location: Location was very favorable. Walking distance to restaurants, shops and pier.
We have a very comfortable stay at this hotel. The hotel staff was very friendly and assisted with all questions.
Comment from Hotel Management
May 26, 2017 by Jeff - Guest Services Supervisor, Hotel Management
Thank you so much, Cathy, for providing such amazing feedback regarding your most recent stay. We are so thrilled that you enjoyed the perks of being by the beach. We look forward to your next stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Tx

Decent and affordable hotel on the beach

Posted May 23, 2017
Decent and affordable hotel on the beach. If I visit San Diego, I would definitely stay here again. It was cheaper than the surrounding popular hotels and the outside of the building wasn't appealing so I had 2nd thoughts pre-booking. However, I read the reviews and customers seemed more satisfied with this hotel than the other well known ones so I booked and I am glad I did. The location was right on the beach, the room view was great (ocean view, pool view, queen beds, 3rd fl) and the room was clean. Definitely not a modern hotel but clean nonetheless. I recommend paying the hotel per day parking fee. There is public parking all around but it was always full due to the beach visitors. There are plenty of food places and souvenir shopping within walking distance. All other activites are only about a 10 to 15min drive away into downtown.
Comment from Hotel Management
May 26, 2017 by Jeff - Guest Services Supervisor, Hotel Management
Thank you, Krystal, for providing such amazing feedback about your most recent stay. We are so pleased to have providing you with an, overall amazing experience. We thank you so much and we truly appreciate having you all with us. We definitely look forward to your upcoming stay with us. Thanks and have a wonderful day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

Superb location for surfing and biking.

Posted May 21, 2017
Very helpful staff. They Te some of the best. Great food within short walking distance. N
Comment from Hotel Management
May 26, 2017 by Jeff - Guest Services Supervisor, Hotel Management
Thank you, Paul, for illustrating your top notch experience with us. We truly appreciate you providing such amazing depictions of your stay, and we will treasure this for good. Thanks so much and hope to have you back in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque, NM

Excellent view of the Ocean.

Posted May 16, 2017
Pros: The staff was awesome. They helped us out to find places and very friendly. The rooms were very clean and well stocked with towels.
Cons: On the balcony the chairs are to short to really be able to enjoy the ocean view. Either there needs to be new chairs or lower the railing.
Location: If you are staying here its for the ocean. Don't get me wrong there are plenty of shops to go to and there is a grocery store within walking distance.
We went for a quick get away. It rained the whole time we were there, but we still enjoyed ourselves. The hotel has bikes that you can rent for an hour or the day. We had so much fun, just being kids again. Everyone at the hotel was very nice and very helpful. We look forward to staying again soon.
Comment from Hotel Management
May 17, 2017 by Jeff - Guest Services Supervisor, Hotel Management
Thank you, Willie & Robin, for illustrating such a wonderful experience! Thank you for taking the time to do so, as we are truly pleased to have provided you an unforgettable stay. We certainly look forward to your next stay with us! Take care and have a wonderful day.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Posted May 15, 2017
I would recommend updating to an ocean front room, the views are amazing. My family had a great time at this hotel and I would recommend it to others. It was very clean and I was very impressed overall. I look forward to coming back.
Comment from Hotel Management
May 15, 2017 by Kristina A. (reservations), Hotel Management
We are so thrilled you loved your stay with us, Eric! Thank you for visiting, we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

This hotel is located in a perfect beach location

Posted May 15, 2017
Pros: We liked the following: beach view and proximity, friendly staff, underground parking, access to funky beach shops and eating places.
Cons: None
Location: We liked walking on the beach in both directions with the view -- also the funky shops and places to eat. There was good restaurant next door.
We had wonderful days right by the beach. There is an excellent and well priced restaurant right across the street. We had a good time. The staff was great.
Comment from Hotel Management
May 15, 2017 by Kristina A. (reservations), Hotel Management
Thank you for your wonderful comments about our staff and location! We are so happy you enjoyed your stay with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Pocatello, Idaho

Nice, but?

Posted May 14, 2017
Pros: LOCATION!
Cons: UPDATED!
Location: Great sunset pictures!
The hotel was nice, the people were great, but it was a little run down. There was an odor in the bathroom that told me there was mold in the vent system. The hot tub had a lot of bubbles when running that told me it was not clean. The location was good, right at the beach. The sunsets were Great!
Comment from Hotel Management
May 15, 2017 by Kristina A. (reservations), Hotel Management
Thank you for your feedback, Mike, and for bringing these inconveniences to our attention! We will look into them immediately. We are so happy you loved our location! Those sunsets sure are unbeatable! Hope to see you again soon, Mike!