Ratings based on 375 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Unique hotel close to Balboa ParkPosted Apr 24, 2017
Pros: Very unique and comfortable.
Cons: The gardening needs to be spruced up and the front and back water fountain are rusted and don't have any running water.
Location: Walking distance to Balboa Park. It is about 2 miles away from the Gaslamp District and about 1 mile from Little Italy.
Very pleasant experience. It was a unique and charming hotel. The hostess was kind and explained everything clearly and was helpful. The room was clean and very comfortable. The inside of the hotel was beautiful. Great photo op. We were in the gothic room and the sunlight came in through the window behind the headboard. Very beautiful. Also, we were able to open the window and let fresh air in which not all hotels allow.
by A verified traveler
Construction next doorPosted Apr 15, 2017
Next door to the hotel is heavy construction that starts at 7am. The hotel exterior is poorly lit and not in the cleanest condition. The Hotel temperature was very Hot and uncomfortable. The good side is the Hotel staff was very pleasant and helpful and the Hotel is very Charming with a historical feel. If the inside temperature was cooler and no construction next door I would recommend to stay
by A verified traveler
Cute Victorian style hotel but not comfortablePosted Apr 15, 2017
It is a cute hotel I love the Victorian aspect of it, but the mattress on the bed should be updated. I felt like I was literally sleeping on an 18th century mattress. The room Smelled very musty and was dirty. If the wanted to keep with the Victorian feel of the hotel maybe they could put in wood style flooring. Other than that I loved the hotel.
by A verified traveler from Upper Michigan
Disappointed.....comparing to previous visitPosted Apr 13, 2017
Pros: Location and overall theme
Cons: Full breakfast menu Patio set repaired or replaced Windows washed, fountain fixed, gate locked, soaps in bathroom,new pillows, rooms updated
Location: Balboa park, San Diego Zoo, Barrio Star Mexican restaurant, Extraordinary Deserts
We had stayed there approx. 4 years ago. At that time it was superb. So sad now: No beakfast menu..simply a continental breakfast on paper plates, with paper towels as napkins. Windows so dirty, you could not see out of them in our Garden room. Check in table in dining room, with computer cords all over. No tablecloths. Outdoor patio furniture in shambles...chairs ripped to shreds...and tabletops dirty. Room theme destroyed by modern coat tree in front of window. No individual face soaps in bathroom. No stopper in sink. No wine and cheese or high tea in the afternoon. No ability to print boarding passes, directions....printer not working. Maid and desk personnel were helpful, but poorly managed. This Inn is relying on old reputation.....unfortunately going down hill. Would rate it as a 3, at best. With better management and care, it could easily be a 5 again!
for Everyoneby A verified traveler from Florida
Beautiful old historic housePosted Apr 8, 2017
Our check in was great; Cindy was very helpful. The Garden Room on the first floor was very comfortable and it and the bathroom were spotless (I did the white glove test). This was remarkable because of the construction next door where a great excavation was taking place, The following morning's breakfast was quite a disappointment, though. I would recommend Britt Scripps House for those who enjoy historic buildings and a comfortable bed. But don't count on a good breakfast!!
for Everyoneby A verified traveler from Los Angeles
Convenient and charmingPosted Apr 7, 2017
Beautiful historic building with loads of charm and in a convenient location as well.
by A verified traveler from Va
Posted Apr 3, 2017
Light in hall comes through window above door, cannot darken the room. Major construction next door. Continental breakfast fair at best.
for Everyoneby A verified traveler from California
Nice Antique Hotel with nice Antique FurnishingsPosted Mar 20, 2017
Pros: Nice Antique Facility
Location: About 2 miles from Convention Center. Very easy to get to. Nice Restaurants nearby. Park in a locked Parking Facility across from the Inn.
Very nice place to stay with the old world feeling. Walking distance to a wonderful Italian Restaurant.
for Everyoneby A verified traveler from Fresno
Truly unique downtown San Diego hotekPosted Mar 16, 2017
This was one of the best hotel stays I have ever had. There are good restaurants close by within walking distance. The hotel itself is extremely quiet and very clean. I would definitely stay here again.
for Everyoneby A verified traveler from las vegas, nv
Very charmingPosted Mar 10, 2017
Not sure why there are DVD players in the room when there are only 3 movies to borrow, that seemed strange. Otherwise room was very nice and thoroughly enjoyed my stay.