Ratings based on 534 Verified Reviews

4.1 out of 5
90% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Day at the Beach

Posted May 23, 2017
the apartment style hotel was excellent the views were beautiful in the room and it was very nice and clean
Comment from Hotel Management
May 24, 2017 by Resort Manager, Hotel Management
Thank you for sharing your kind words and we look forward to having you back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Peoria AZ

The view made it feel like we were on a cruiseship

Posted May 12, 2017
Pros: The view!!!!! The hotel is definitely one of the older ones on the block but the view made it worth the stay! The beds were very comfortable as well!
Cons: I felt the hotel room was in need of updating. You could see where there was water damage, paint needed, a door handle fell off. Updates for sure!
Location: Everything!! Food, shopping, massages, groceries, bars and the beach!! All walking distance!
As soon as we walked in the first thing we noticed from the 11th floor was the view!! The glass doors from floor to ceiling were amazing! Watching the surfers, the sunset and the spectacular dolphins made this the perfect room for our girls weekend away!! We went in search of a place to relax and enjoy some mom time alone and we found it! We requested to stay an additional night and Kara was very accommodating! Kara is a real gem and plus for this hotel!
Comment from Hotel Management
May 17, 2017 by Resort Manager, Hotel Management
Thank you for your feedback. I am glad you enjoyed your time with us and thank you for the feedback regarding the condo. I will follow up with maintenance and the owner to address these issues. We look forward to seeing you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge, La

I can't imagine a place with a better sunset view.

Posted Apr 30, 2017
Pros: Views, location, comfort and cleanliness. Staff was always available and greeted you with a smile no matter what time you saw them.
Cons: I can't think of anything.
Location: We were right on the beach. It turned a little chilly at night, no problem because I just walked a couple blocks to a shop. close to food and drinks
When I walked into the room my first thought was, "I wish this was my home!" I loved the layout and its location. Walking distance to everything you need. Wish I was still there!
Comment from Hotel Management
May 3, 2017 by Resort Manager, Hotel Management
Thank you for the taking the time to leave feedback and share these wonderful pictures We are very glad you enjoyed your stay and look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2017
Great view of the ocean and the sounds of the waves is mesmerizing. The rooftop is so calm and peaceful with a couple of grills
Comment from Hotel Management
May 2, 2017 by Resort Manager, Hotel Management
Thank you for staying with us. I am very happy to hear you enjoyed our unbeatable view and amenities. We hope you will visit us again soon.
3 out of 5
by A verified traveler

Posted Apr 7, 2017
Broken door, tv had to be fixed.phone in room broken, no air conditioner. No staff to help.
Comment from Hotel Management
Apr 27, 2017 by Resort Manager, Hotel Management
It sounds like you had a number of issues within your condo. We have maintenance staff onsite during business hours, I am sorry if the items were not corrected. I hope you will come back and visit us in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from East Coast

Rooms with a View

Posted Mar 22, 2017
Pros: Parking included, location, furnishings, view.
Cons: Staff was less than helpful. When we arrived, we were told we'd be texted when room was ready. That didn't happen. Room was inadequately cleaned.
Location: Location is ideal; too many possible activities to enumerate.
The Capri is perfectly located on the ocean near restaurants, Crystal Pier, and most of San Diego attractions. Parking is included, which is a real perk at the beach. Our unit had been very attractively renovated and was comfortable except for the sofa bed mattress, which left much to be desired. The unit was supplied with adequate cooking equipment. Our particular unit was assigned a parking space that was very hard to drive into & left inches to squeeze out of; most spaces are more convenient. You can't beat the view.
Comment from Hotel Management
Apr 27, 2017 by Resort Manager, Hotel Management
Thank you for taking the time to let us know about your stay. We have an extensive checking process after a housekeeper cleans, but it appears that we failed to deliver a satisfactory product. I hope you will come back and visit us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2017
Gooooooooooooooooooooooooooooooooooooooooooooooood
Comment from Hotel Management
Mar 30, 2017 by Resort Manager, Hotel Management
Thank you for your enthusiasm! We are glad you enjoyed your stay.
2 out of 5
by A verified traveler

Beware of Unit 704

Posted Mar 15, 2017
Pros: Location, location, location! Right on Pacific Beach.
Cons: The management should remove this unit as an option for Expedia, or correct the description to accurately portray the size of the beds
Location: It's right on the beach!
I have had three previous stays at Capri By The Sea, and they were all great. Unfortunately, my luck ran out with this visit. This particular unit (#704) was not as advertised on Expedia, and it appears that the owner misrepresented the accommodations to the managers. I paid for a unit with a queen bed and a sleeper sofa; in reality, the unit had 2 full beds and a futon. When I questioned the full bed with the front desk manager, she informed me that Capri by The Sea "only has queen beds". When I informed her that the bed was indeed a 50 inch wide full size bed (queens are 60 inches wide, by definition), and that it was so short, that my feet were hanging off the end of the bed, there was no action taken; no one from management could be bothered to even come to the room to address the issues personally. To add insult to injury, upon further inspection, the bed linens were stained with what appeared to be feces, and the housekeeper was sent to change the linens; even the housekeeper conceded that these were full sized beds, not queen sized. The management should remove this unit as an option for Expedia, or correct the description to accurately portray the size of the beds, and then charge the customer for a unit with full size bed. What a disappointment!
Comment from Hotel Management
Mar 30, 2017 by Resort Manager, Hotel Management
I sincerely apologize for the issues surrounding your stay. The beds are in fact full sized, I'm sorry for the confusion and misrepresentation. We have spoke to the laundry service we use regarding stained sheets in an effort to have them discarded before making their way back into our inventory. We hope you will give us another chance to prove that we are capable of providing you an excellent experience. Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful View Of The Beach

Posted Mar 15, 2017
Hotel was absolutely amazing ! I highly recommend this hotel . Super clean and super quiet. Very relaxing . Right by the ocean. You can hear the waves from your room . Only problem we had was the parking space . It was very compact but I have a big truck so if you have a car it wouldn't be a problem. Overall great place and experience. Definitely will be coming back.
Comment from Hotel Management
Mar 30, 2017 by Resort Manager, Hotel Management
Thank you for staying with us. Our parking spaces can be a bit tight for large vehicles, but I'm glad it did not affect your time with us. We hope you will come stay with us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Great view, great beach

Posted Feb 12, 2017
Pros: The view
Cons: The phones didn't work
Location: Close to shopping, dining and bars with great views on the beach.
We stayed on the 11th floor in a two bedroom condo, it was awesome. The view was unbeatable. The kitchen was well stocked with cooking utensils, the beds were comfortable and the staff were very helpful. I would highly recommend Capri by the Sea.
Comment from Hotel Management
Mar 9, 2017 by Resort Manager, Hotel Management
Thank you for sharing your experience. I am very happy to hear you enjoyed your stay and we look forward to having you back in the future.