Ratings based on 220 Verified Reviews

4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from -

Posted Jul 10, 2017
Stay at this resort is usually awesome. Unfortunately, this stay we were given a room right above ongoing construction. Could hear hammering, banging, etc... from early morning to evening. Even on the 4th of July. The garden area, which is usually green and open for activities, was dead and filled with heavy machinery/equipment for the construction. Aside from that, the amenities and activities are great and the beach is a short walk away. I do recommend, but check on status of construction and the location of your room first.
Comment from Hotel Management
Jul 14, 2017 by Noyan, Hotel Management
Thank you for your honest review. We apologize that our renovation activity put a damper on your stay. Please give us another chance when everything has been completed, it will be spectacular.
3 out of 5
by A verified traveler

Unfortunately won't stay here again.

Posted Jul 6, 2017
We didn't start out on the best of terms when we attempted to check in at 3:45, we were told vheckbin was at 4:00...check out is at 10:00... and our room wouldn't be ready for what ended up being 5:30 pm. With a car full of groceries and children, this didn't work out so well. Our room had absolutely no privacy, you couldn't even open the window shades without people walking by and making noise. You could even hear our neighbors using the bathroom! Fruit flies everywhere in our room, terrible location. Too much money for this place. They do have beach chairs, towels, umbrellas and boogie boards for you to use but none of the staff seemed very concerned about upset customers.
Comment from Hotel Management
Jul 14, 2017 by Noyan, Hotel Management
I'm sorry to here your stay didn't meet your expectations, or ours. Please contact the Resort at your earliest convenience and ask for me personally I would like to get more details from you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted May 31, 2017
Wasn't as close to the beach as we thought and it is undergoing renovations at the moment but we rented the 2 bedroom suite and it was very nice inside. The kids liked the pool and kids splash pad.
Comment from Hotel Management
Jun 7, 2017 by Manager, Hotel Management
Thank you for the review - we're glad you enjoyed the suite and pool area. We're excited about our renovations - come again... we think you'll like the fresh, new look!
4 out of 5
Recommended
for Everyone
by A verified traveler

Super nice rooms

Posted May 18, 2017
HUGE rooms. Super close to the beach. This is a really nice experience. The staff was helpful always kind. Again a great place to stay
Comment from Hotel Management
May 19, 2017 by Noyan, Hotel Management
Thank you for your review, we're glad you enjoyed your stay and look forward to having you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Great hotel with a short walk to the beach.

Posted Apr 23, 2017
The hotel was great! It was under renovations when we stayed but it was all still very smooth and comfortable. There are train tracks behind the hotel so try getting a room in the front of the hotel if you can. The rooms amenities with a fridge stove and microwave made the trip a little cheaper with those conveniences but if you like there are some excellent restaurant choices in the area.
Comment from Hotel Management
May 19, 2017 by Noyan, Hotel Management
We're making every effort possible to minimize any impact our renovations may have on our Guests. Thank you for taking a minute to acknowledge our hard work we sincerely appreciate it.
5 out of 5
by Julia

Awesome vacay

Posted Apr 22, 2017 on Hotels
I loved our stay here. It was right across the beach for easy access. They had 2 pools 1 for families and 1 for adults. The rooms were spacious and clean. We will definitely return.
Comment from Hotel Management
May 19, 2017
Thank you so much for the kind review, we look forward to having you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Luxury to the max!

Posted Apr 21, 2017
We had the 2 bedroom condo suite. The beds are the absolute most comfortable things we have ever slept in (I need one to take home!!) The pools and amenities are wonderful. Access to the beach is easy, but the walk is a little far for small kids. I would recommend driving because the walk back is all uphill. The building was under renovation for the main desk but they made the temporary desk easy to access and the staff was AMAZING. There were only two negative remarks: 1. Check-in isn't until 4:00 and by the time we got there the concierge person had left for the day (we got there at 5:00). So we were not able to get our bracelets for the pool until the next morning. 2. We had 8 people total in our room and there was only 2 little tiny bottles of shampoo and conditioner. Make sure to bring your own!
Comment from Hotel Management
Apr 26, 2017 by Manager, Hotel Management
Gloria, we strive for guest satisfaction, and it's great to see you had such a positive experience at Carlsbad Seapointe Resort. We're happy to read that you were comfortable during your vacation. Thank you for staying with us and sharing your feedback. Happy travels!
4 out of 5
by Kathleen

Posted Apr 19, 2017 on Hotels
Just an overnighter - really nice place.
Comment from Hotel Management
May 19, 2017
Thank you for staying with us. Next time we have the pleasure of taking care of you please let us know what we can do to earn that 5th star!
2 out of 5
by Daniel

Not Ready or Prepared for Guests

Posted Apr 15, 2017 on Hotels
I think it could be a great place, The room or resort itself was not ready And not prepared or ready for people to stay there without fixing allot of small problems that could of been avoided if they fixed and checked to make sure property was in guest ready condition
Comment from Hotel Management
May 19, 2017
Our apologies for any inconveniences you may have experienced during your stay. We would love to have you back this Summer after all our renovations have been completed.
5 out of 5
by Robert

Great place to stay.

Posted Apr 8, 2017 on Hotels
Great resort. Lots of amenities,including everything you would need for the beach. Fully equipped kitchen. Great location by the beach. Nice, well maintained grounds, and updated units. Also have some fun activities. Staff was exceptional. Great feature having separate adult pool away from the family pool.
Comment from Hotel Management
May 19, 2017
Thank you so much for taking a minute to leave such a great review, hopefully we will see you back soon!