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Reviews of Chula Vista Inn

2.5 out of 5
Chula Vista Inn
946 Broadway, Chula Vista, CA

Reviews

5.6
Rating 10 - Excellent. 197 out of 1003 reviews" "
Rating 8 - Good. 155 out of 1003 reviews" "
Rating 6 - Okay. 196 out of 1003 reviews" "
Rating 4 - Poor. 149 out of 1003 reviews" "
Rating 2 - Terrible. 306 out of 1003 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Sonia

Stayed 1 night in Mar 2024

4/10 Poor

william

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Horrible inn :the bathroom smelled like pee ,the front window didn't lock and the refrigerator leaked water and had a towel left inside .
Stayed 1 night in Apr 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, it was nice and quiet and there was many restaurants around the area. The staff was nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Jerry

Liked: Amenities
They are very helpful and professional
Stayed 1 night in Apr 2024

2/10 Terrible

Kevin

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No electricity the night I show up, and weren’t considerate of offering a late check out
Stayed 1 night in Apr 2024

10/10 Excellent

Julius, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple next to me was arguing all night.
Stayed 1 night in Mar 2024

10/10 Excellent

daniel

Stayed 1 night in Mar 2024

8/10 Good

John

So close to the road & traffic is heavy
Stayed 3 nights in Mar 2024

2/10 Terrible

Teresa

Stayed 1 night in Mar 2024

8/10 Good

Nora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was good. And I like that they have bath tubs. It's very clean. I feel comfortable staying here
Stayed 1 night in Feb 2024

2/10 Terrible

Sonia

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Pool was not working. Didn’t look like they are in a hurry to resolve the issue any time soon. Front desk was more annoyed than helpful.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for the price.
Stayed 1 night in Feb 2024

4/10 Poor

Gisselle

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and the bed smelled a little strange. There was also ants in the shower but the staff was really nice .
Stayed 1 night in Feb 2024

10/10 Excellent

Marielena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Edgar

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
N
Stayed 1 night in Jan 2024

6/10 Okay

Laura

Stayed 2 nights in Jan 2024

10/10 Excellent

Serenity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice all though the floor wasn’t swept, pretty much only downfall.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ahmad

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

MYRNA, TIJUANA

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Room was exceptionally clean , staff was very helpful and friendly
Stayed 5 nights in Dec 2023

4/10 Poor

Hugo, Fresno

Stayed 5 nights in Dec 2023

8/10 Good

Hector

Liked: Cleanliness, staff & service
It
Stayed 1 night in Nov 2023

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities
Over all good
Stayed 1 night in Nov 2023

10/10 Excellent

IGNACIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Liliana

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Not too nice unfortunately!
I stayed in this hotel only for one night, not recommended for families or women traveling alone. The room by itself was very clean, the noise during the night,the dirty facilities, it's a ghetto kind of feeling. I felt insecure about my stay and you can't even access the main reception, since is restricted to the guests ( probably because of the burglaries). Hopefully, the manager's administration take care of ALL this in the near future.
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Ana

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This place was rundown and unkept. I was very tempted to forget my refund and go somewhere else but I didn’t need it for anything other than to sleep. Never again.
Stayed 1 night in Sep 2023

6/10 Okay

Oscar

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Glad it was only one night stay
Not a very well maintained hotel
Stayed 1 night in Sep 2023

4/10 Poor

Hernan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Joana, Guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was very dirty floors have not been cleaned blankets dirity very dirty
Stayed 1 night in Sep 2023

6/10 Okay

Daniel

Traveled with partner
Disliked: Staff & service, amenities
I have been to this property a few times now and its always the same. You get what you pay for. The clenliness of the room was ok. You can hear the other room loud and clear. And always somthing going on outside. It is convienent location for me.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quickest check in in history! The front desk worker was friendly and helpful, once I walked in the room I liked it to the extend of booking an extra night!
Stayed 1 night in Sep 2023

6/10 Okay

Benjamin

Just bring extra bath towels. Their towels are clean, but the quality is not very good. The place is relatively in a fair condition considering it is one of the least expensive inns in the area.
Stayed 1 night in Sep 2023

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from D on Sep 7, 2023
Thank you for staying with us, come back soon.

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Stayed 1 night in Aug 2023
Response from D on Sep 7, 2023
Thank you for staying with us, come back soon.

10/10 Excellent

SALINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pretty nice hotel
Stayed 1 night in Aug 2023
Response from D on Sep 7, 2023
Thank you Salina for staying with us, come back soon.

4/10 Poor

Walter

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Place is run down. Old sheets towels pillows. Restroom door didn’t close properly exhaust fan not working. Needs paint. TV is old too. Keys were not working properly. I heard others complaining too. Just prepare before going there. BYO towels sheets blow dryer iron and pillows if you can.
Stayed 2 nights in Aug 2023

8/10 Good

Karol

Stayed 1 night in Aug 2023

2/10 Terrible

Ameer

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
All towel and pillow it’s dirty
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nope
When I walked in the room, it smelled of sewage and cigarettes. The bed made a horrible noise every time I got in or out of it, or just when I turned in my sleep. Looked like the frame was broken at the bottom, and the air conditioner made horrible noises all night - it looked like someone beat it up. The bathroom door kept getting stuck. I went to their pool to find debris and a big cockroach floating in it. I got the cockroach out with a stick and went swimming anyway. It was a long drive and my sister and I were hot. Their jacuzzi was green with debris in it. I skipped that. Went to try to get some ice and a soda - both the soda and ice machine were down. Tried to use their dryer to dry my bathing suit - looks like it was unplugged. Oh, and when I got up to pee in the night, there was a cockroach in the bathroom. The girl who checked us in and out was nice, but that’s about all the good I can say. Also, their parking lots asphalt is so bumpy it’s like you’re going four wheeling. Probably won’t go back to this motel.
Stayed 1 night in Aug 2023

4/10 Poor

Alfonso

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Needs better management and other improvements
The fridge wasn’t working in our room, so I called the font desk, and they moved us to another room, but that one didn’t have a coffee maker or garment hangers or a luggage rack. Also, the towels were clean, but old and in really ban conditions. Along with that, the ice machine was out of order IN THE MIDDLE OF THE SUMMER. In my opinion, all that is pure bad management.
Stayed 2 nights in Aug 2023

2/10 Terrible

Elizabeth

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 7pm and lobby was closed, took very long to get into contact with someone to get checked in. When we were finally attended to the receptionist had a very bad attitude. Arrived to the room and was hit with a strong smell of marijuana. Overall very bad experience, horrible customer service, will never stat here again
Stayed 3 nights in Aug 2023

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Shane

Stayed 1 night in Aug 2023

4/10 Poor

emilia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place and Room look old and bath tub had stains
Stayed 1 night in Aug 2023

4/10 Poor

Carla Soltero

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
It's rundown but very clean. Many unsavoury characters around
Stayed 1 night in Aug 2023